Michael Crandall

Michael Crandall vCard

Senior Lecturer
Office: Bloedel Hall
Phone: 206.897.1798
Fax: 206.616.3152

Primary Areas of Expertise


Mike Crandall is a Senior Lecturer in the iSchool, and current director of the iAffiliates program. Prior to coming to the University of Washington, he was technology manager for the US Library program of the Bill & Melinda Gates Foundation. Prior to the foundation, Mike worked on search technology and knowledge organization for the intranet at Microsoft (MSWeb) and on information architecture and online library services at Boeing. He has served on the Dublin Core Metadata Board of Trustees since its inception in 2001. He is interested in public access computing, ICT in developing countries, metadata and knowledge organization, social dimensions of knowledge transfer and large scale information systems.


  • MLS, University of Washington, 1986
  • BA, Pomona College, 1969


  • Distinguished Alumnus Award - University of Washington Information School, 2013


  • American Library Association
  • American Society for Information Science & Technology
  • Dublin Core Metadata Initiative
  • Information Architecture Institute

Secondary Areas of Expertise

Publications and Contributions


  • "Library Data Mashups" (2014)
    Information Today
  • "Linked Data For Libraries: Why Should We Care?" (2014)
    New Jersey Special Libraries Association
  • "Maximizing patron outcomes: How to gather and use community needs assessments, community profiling, and patron-level data collection to help you deliver high value technology services" (2014)
    Public Library Association
  • "Edge Initiative Information Session" (2013)
    American Library Association
  • "Edge: Your roadmap to achieving community priorities through technology" (2013)
    Urban Libraries Council
  • "Developing Benchmarks to Measure Public Access Technology Services" (2012)
  • "Impact Your Community: Strategies and Practices" (2012)
  • "Building usable large-scale datasets for accountability and advocacy in troubled times: The U.S. IMPACT Dataset" (2011)
  • "Demonstrating the Impact of Public Access Technology" (2011)
    Information Today, Inc
  • "Public Computers: Policies & Programs to Improve Patron Outcomes" (2011)
    Information Today, Inc
  • "Demonstrating the Impact of your Public Access Computers" (2010)
    PLA - Public Library Association
  • Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Medical Library Association
  • "How the American Public Benefits from Internet Access at U.S. Libraries" (2010)
    City of Seattle
  • "Making Metadata Work" (2010)
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
    ICMA - International City/County Management Association
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
    PLA - Public Library Association
  • "Technology and Its Impact on the Future of Libraries" (2010)
    Seattle Public Library
  • "Why Leaders Should Care about Information Management" (2010)
    University of Washington
  • "Anchoring the Semantic Web: the Evolution of Dublin Core" (2009)
    DCMI - Dublin Core Metadata Initiative
  • "Communities Connect Network: Advancing e-Inclusion in Washington State through Community Technology" (2009)
    iSchools Caucus
  • "Connect to the Future of Computing and IT" (2009)
    University of Washington Educational Outreach
  • "Demonstrating Impact: Why Policy Makers Should Care About Public Access Computing" (2009)
    ECEI - European Congress on E-Inclusion
  • "Digital Inclusion: Context and Looking at Recent Data" (2009)
  • "Dublin Core Redux" (2009)
  • "Engaging Community: Methods and Values in Community Informatics" (2009)
    iSchools Caucus
  • "Free access to computers and the Internet at public libraries: International reflections on outcomes and methods" (2009)
    ASIS&T - American Society for Information Science & Technology
  • "Information Architecture Careers" (2009)
    Information School, University of Washington
  • "Taxonomy Projects: War Stories and Winning Them" (2009)
  • "Taxonomy Workshop" (2009)
  • "The Impact of Free Access to Computers and the Internet at Public Libraries" (2009)
    Community Indicators Consortium
  • "Communities Connect Network" (2008)
  • "Communities Connect Network--Communicating CTC Impact to the Legislature" (2008)
    CTCNet - Community Technology Centers' Network
  • "How librarians and libraries help through public access computing" (2008)
    Bill & Melinda Gates Foundation
  • "Information Architecture Careers" (2008)
    Information School, University of Washington
  • "Let's get wild: Building a national research and service agenda for community technologies and networking" (2008)
    iSchools Caucus
  • "The Business Analyst and Enterprise Information Architecture" (2008)
    IABA - International Association of Business Analysts
  • "The Impact of Free Access to Computers & the Internet at Public Libraries" (2008)
    ALUW - Association of Librarians of the University of Washington
  • "Transformational Roles: Breaking Rules (Discovery in the Round Conversation)" (2008)
    SLA - Special Libraries Association
  • "What Every Information Professional Should Know" (2008)
    Boeing Corporation
  • "Why Graduate School?" (2008)
    Gates Millennium Schools
  • "Communities Connect Network" (2007)
  • "Digital Inclusion in Action: How Washington's community technology nonprofits provide access, literacy and content" (2007)
    Washington Senate Economic Development, Trade & Management Committee
  • "Master of Science in Information Management Program" (2007)
    AIIM - Association for Information and Image Management
  • "Metadata: What, How and Why" (2007)
    STC-PSC - Society for Technical Communication, Puget Sound Chapter
  • "The Business Analyst Career: A Professional Review and Panel Discussion" (2007)
    IIBA - International Institute of Business Analysis
  • "DC Education—Product, Process, and People" (2006)
    DCMA - Dublic Core and Metadata Applications
  • "Information Architecture" (2006)
    Education Institute
  • "Organizing Content for Management and Use" (2006)
    Early & Associates
  • "Recognizing the Impact of Community Technology" (2006)
    Communities Connect Network
  • "What Every Information Professional Should Know" (2006)
    CM World
  • "Getting the Most from Knowledge Management" (2005)
    Farkas Berkowitz & Company and Bentley Systems, Inc.
  • "I-Roles: Who and What do We Teach?" (2005)
    Information Today
  • "Knowledge Practice—the Context" (2005)
    Parsons Brinckerhoff
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