iSchool IT Help Desk
- Submit a ticket to the iSchool IT Help Desk
- Find answers to your questions on the iSchool Knowledge Base
- Get help for Online Learning Tools on the iTechT site
- View the iSchool IT Dashboard
You can also email us directly: firstname.lastname@example.org
Or give us a call: 206.616.3086
Or just drop by: MGH 470 Monday - Friday 9 a.m. to 5 p.m.
Note: Many technology questions are generic to everyone at the University of Washington as opposed to being specific to the iSchool. As a result you may want to search from the UW IT home page, it's also worth visiting as it discusses topics relating to UW NetID resources, Internet use guidelines, email configuration, hardware and software availability, general networking issues, computer lab locations, web publishing guides, and departmental repairs.
If you need support from home or while use a personal computer, please download the iSchool IT Remote Support application before you call us. All iSchool computers should already have this application installed.
Frequently Asked UW IT Questions
How do I create my UW NetID so that I can use the UW IT services and UW email?
How do I install the UW Services CA Certificate?
How do I connect to the UW network to use the online catalog, etc.?
How do I connect to my UW email?
How do I create a web page?
How do I use the library databases from home?