Audience Tools

Affiliate Positions

  • Adjunct Professor, University of Washington Department of Communication
  • Professor, Middle East Center, Henry M. Jackson School of International Studies, University of Washington
  • Visiting Professor, School of Media and Information (iSchool), University of Siegen, Germany
  • Adjunct Professor, Informationsvetenskap, Åbo Akademi University, Turku, Finland
  • Visiting Professor, The Open Lab, Newcastle University, UK

Specializations

  • Forced Migration
  • Information in Everyday Life
  • Digital Youth

Research Areas

Courses

Biography

Karen E. Fisher is a Professor at the Information School, and Adjunct Professor in the Communication Department at the University of Washington. She is also a Consultant (embedded field ethnographer) for UNHCR Jordan, Adjunct Professor, Åbo Akademi University, Turku, Finland, and Visiting Professor at the Information School, Siegen University, DE. An advocate of humanitarian research, her passion is how HCI-industry-NGO collaborations can help people displaced by conflict and build futures. Karen’s focus is the Syrian war and she works in the Levant, using design ethnography and other methods to increase literacy and education, livelihoods and social connectedness. Much of her work is at UNHCR Za’atari Camp in Jordan. Major missions include youth as ICT wayfarers, the Za’atari Camp Cookbook—a multi-year co-design project with over 2000 Syrians about preserving indigenous knowledge of food, Arab medicine and culture; and Za’atari Camp Libraries—the world’s first, refugee-run, camp-wide library system. With colleagues she received a 2020 Google Inclusion Research Award to codesign social media/mobile privacy features and information literacy tools with Syrian girls based on the Quran and Arab culture.

In the U.S., Dr. Fisher is working with Lauren Gambrill on the IMLS funded study "Trauma in the Library: Symptoms of PTSD among staff and Methods for Ensuring Trauma-Informed Care." Dr. Fisher is renowned for her development and use of theory and methods for understanding information problems, specifically on how people experience information as part of everyday life, with emphasis on the interpersonal aspects and the role of informal social settings or “Information Grounds.” With colleagues Karen has spearheaded several landmark projects, including the U.S. Impact Study (with Crandall and Becker) of how people use technology in public libraries across the U.S. Her Theories of Information Behavior (2005, with S. Erdelez & L. McKechnie) remains the top-selling monograph at www.ASIST.org, with numerous papers in most cited lists about how people engage with information. With a PhD in Information Science from the University of Western Ontario and Post Doc from the University of Michigan, supporters of Karen’s work include the UNHCR, Facebook, Google, the National Science Foundation, Amazon, the LEGO Foundation, Microsoft, the Institute of Museum and Library Services, the Bill and Melinda Gates Foundation, the United Way, and the Social Sciences and Humanities Research Council of Canada.

Education

  • Post Doc, Information Science, University of Michigan, 1999
  • Ph D, Library & Information Science, University of Western Ontario, 1997
  • MLIS, University of Western Ontario, 1991
  • BA, Memorial University of Newfoundland, 1989

Awards

  • 2021 International Joy of Reading Award - Systematic, 2021-2021
  • ASIS&T SIG USE Outstanding Contribution Award - ASIS&T, 2016

Consulting and Other Projects

  • UNHCR, Jordan, 2015

Memberships

  • American Library Association
  • American Society for Information Science & Technology
  • Association for Computing Machinery
  • International Association for Studies of Forced Migration

Publications and Contributions

  • Book, Scholarly-New
    Za’atari: Culinary Traditions of the World’s Largest Syrian Refugee Camp (2024)
    Author: Karen Fisher
  • Conference Paper
    Sustainable Refugee Entrepreneurship through Social Innovation: What Can We Learn from Zaatari? (2023)
    Research in Entrepreneurship and Small Business, RENT XXXVII Authors: T. Orrensalo, Karen Fisher, M. Shwamra, E-L Eskola, G. Widén
  • Conference Paper
    A Technology Exploration towards Trustable and Safe Use of Social Media for Vulnerable Women based on Islam and Arab Culture (2022)
    Conference on Information Technology for Social Good Authors: Mirko Franco, Salah A. Falyoun, Karen Fisher, Ombretta Gaggi, Yacine Ghamri-Doudane, Ayat J. Nashwan, Claudio E. Palazzi, Mohammed Shwamra
  • Conference Paper
    The role of libraries in supporting refugee entrepreneurship (2022)
    The 26th Nordic Academy of Management Conference Authors: Gunilla Widén, Eeva-Liisa Eskola, Karen Fisher
  • Book, Chapter in Scholarly Book-Revised
    Information Communities (2022)
    Information Services Today: An Introduction, 3rd Ed., Information Today Authors: Karen Fisher, C. Fulton
  • Journal Article, Academic Journal
    People First, Data Second: A Humanitarian Research Framework for Fieldwork with Refugees by War Zones (2022)
    Computer Supported Cooperative Work (CSCW), 31(Unknown Issue), pp. 237–297 Author: Karen Fisher
  • Conference Paper
    Superheroes Need Help too: Understanding Peri- and Post-Traumatic Symptoms amongst Library Staff as Essential Frontline Workers (2022)
    87th World Library and Information Congress Authors: Karen Fisher, Lexa Gambrill
  • Conference Paper
    Trauma in the Library (2022)
    Washington Library Association Authors: Karen Fisher, Lexa Gambrill
  • Conference Paper
    Decolonizing HCI Since Sykes-Picot in the Middle East: Problems of Trust and Privacy (2021)
    HCI Across Borders Workshop (CHI 2021) Authors: S.A. Falioun, Karen Fisher
  • Conference Paper
    Struggling with a Lockdown? How about Two?: Researching in Refugee Camps during COVID-19 (2021)
    Messy Ethnography Workshop (CHI 2021) Authors: Karen Fisher, S.A. Falioun, M. Shwamra, E. Yafi, Y. Ghamri-Doudane
  • Book, Non-Scholarly-New
    Za’atari: Food & Stories from the Syrian People of Za’atari Camp (2021)
    Author: Karen Fisher
  • Magazine/Trade Publication
    Bringing Books to the Desert: For Syrian Refugees, A Network of Libraries and Literacy (2020)
    American Libraries Magazine Authors: Karen Fisher, The Zaatari Camp Librarians
  • Magazine/Trade Publication
    Co-Designing on the Jordanian-Syrian Border: How 2,000 Syrian Refugees Created the Za'atari Camp Cookbook (2020)
    ACM Interactions Author: Karen Fisher
  • Conference Paper
    Co-Designing with the Iman in a Haram Digital World: Drawing on the Quran and Sunnah to Support People’s Privacy and Information Practices (2020)
    CHI 2020, Arab Islamic HCI Workshop Authors: Karen Fisher, E. Yafi, K. S. Khan
  • Workshop Paper
    Where is your Caravan? A Conversation about Humanitarian Research, Giving Back and the Role of Fixers in Studying Refugees and the Syrian War (2020)
    ECSCW Workshop on Messy Ethnography Authors: Karen Fisher, S. Falioun
  • Conference Paper
    Al Osool: Understanding information behavior for community development at Za’atari Syrian refugee camp (2019)
    Proceedings of ACM 9th International Conference on Communities and Technologies Authors: Karen Fisher, E. Yafi, C. Maitland, Y. Xu
  • Conference Paper
    Humanitarian Research and the Syrian War: HCI for Resilience (2019)
    With an Eye to the Future: HCI Practice and Research in the Arab World (Arab HCI) Authors: Karen Fisher, E. Yafi
  • Conference Paper
    Read, UNHCR Za’atari Camp Libraries: A Nascent Refugee-Run System on the Syrian Border (2019)
    ALA Annual Conference: Library Research Round Table (LRRT) Authors: Karen Fisher, R. Sass
  • Book, Chapter in Scholarly Book-New
    Refugee women forging resilience (2019)
    Art & Therapy, Empowering Women through Painting – Jordan, pp. 226-227 Author: Karen Fisher
  • Conference Paper
    Refugees & HCI: Situating HCI Within Humanitarian Research (2019)
    CHI 2019 Authors: Karen Fisher, R. Talhouk, K. Montague, S. Shahid, K. Aal, A. Weibert, M. Krieger, A. Duarte, V. Wulf, F. Tachtler, S. Ahmed
  • Conference Paper
    Refugees & HCI: Situating HCI Within Humanitarian Research (2019)
    Proceedings of the 37th annual ACM conference on human factors in computing systems (CHI ’19) Authors: Reem Talhouk, Karen Fisher, Kyle Montague, Suleman Shahid, Konstantin Aal, Anne Weibert, Mike Krieger, Ana Duarte, Volker Wulf, Franziska Tachtler, Syed Ishtiaque
  • Conference Paper
    UNHCR Za’atari Camp Libraries: Building Futures for Syrian Women and Girls (2019)
    Women, Information, & Libraries Special Interest Group in Partnership with Libraries without Borders, IFLA 2019, International Federation of Library Associations Authors: Karen Fisher,
  • Book, Chapter in Scholarly Book-New
    Information worlds of refugees (2018)
    Digital Lifeline? ICTs for Refugees and Displaced Persons Author: Karen Fisher
  • Journal Article, Professional Journal
    Library Story Time and other Library Services at Za’atari Refugee Camp, Jordan (invited, 2-3 part article) (2018)
    Library Journal Author: Karen Fisher
  • Journal Article, Public or Trade Journal
    The best, the worst and hardest to find: How people, mobiles, and social media connect migrants in(to) Europe (2018)
    Social Media + Society, Special Issue “Forced migration and digital connectivity in(to) Europe Authors: M. Borkert, Karen Fisher, E. Yafi
  • Conference Paper
    Young hackers: Hacking technology at Za’atari Refugee Camp (2018)
    ACM CHI Authors: E. Yafi, K. Yefimova, Karen Fisher
  • Conference Paper
    Al Asool at UNHCR Za’atari Camp: An asset-based field study of people, place and time (2017)
    Canadian 10th Annual Conference of the Canadian Association for Refugee and Forced Migration Studies (CARFMS), Centre for Asia-Pacific Initiatives’ Migration and Mobility Program, University of Victoria Authors: Karen Fisher, I. Omondi, E. Yafi, Z. Abdulmajid, K. Yefimova
  • Book, Chapter in Scholarly Book-New
    Seattle Public Library as place: Reconceptualizing space, community, and information at the central library [Reprinted from earlier work] (2017)
    Take one building: Interdisciplinary research perspectives of the Seattle Central Library, pp. 135-160 Authors: Karen Fisher, Matthew Saxton, P. M. Edwards, J.-E. Mai
  • Conference Paper
    Za’atari Refugee Cookbook: Relevance, Challenges and Design Considerations (2017)
    CHI 2017 Authors: Karen Fisher, R. Talhouk, Yekaterina Yefimova, D. Al-Shahrabi, E. Yafi, S. Ewalk, S. Comber
  • Conference Paper
    “Ray of Sunshine Happiness Gun” and other apps in pursuit of social justice: Teens designs from Philadelphia. (2017)
    iConference 2017 Authors: Karen Fisher, M. Martens, A. Petersen-Kemp, E. Meyers
  • Conference Paper
    Adapting design thinking and cultural probes to the experiences of immigrant youth: Uncovering the roles of visual media and music in ICT wayfaring (2016)
    Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '16) Authors: Karen Fisher, Yekaterina Yefimova, Ann Peterson Bishop
  • White Paper
    Digital Youth Seattle Think Tank White Paper (2016)
    Authors: Karen Fisher, Katharine Davis, Jason Yip, Negin Dahya, J. Elizabeth Mills, Michael Eisenberg
  • Technical Report
    Final Report to UNHCR Jordan: Information-enabled Community Engagement and Asset Mapping at Za’atari Camp (2016)
    Authors: C. Maitland, Karen Fisher, B. Tomaszewski, Y. Xu
  • Conference Paper
    Future’s Butterflies: Co-Designing ICT Wayfaring Technology with Refugee Syrian Youth (2016)
    IDC '16: Proceedings of the The 15th International Conference on Interaction Design and Children Authors: Karen Fisher, Yekaterina Yefimova, E. Yafi
  • Conference Paper
    HCI, forced migration and refugees: Collaborations across borders and fields (2016)
    CHI 2016 Development Consortium 2016: HCI Across Borders Authors: Karen Fisher, Yekaterina Yefimova, Negin Dahya, Eiad Yafi, Elizabeth M. Belding, Maren Borkert, Guanghua Chi, Arul Chib, Claire Cravero, Dana Diminescu, Oliver Farshi, Kathie Friedman, Pete Giencke, Vikki Katz, Paul Schmitt, Nguyen T. Hoan, Jeff Wishnie, Volker Wolf
  • Conference Poster
    ICTD for Forced Migration & Refugees (2016)
    ACM CHI International Conference on Information & Communication Technologies and Development 2016 Authors: E. Yafi, Karen Fisher, C. Maitland, A. Chib
  • Technical Report
    IMLS Final Report: Ethnic Minority Teens as Lay Information-Technical Mediaries: A Mixed-Methods Study of Patterns and Nuances for Designing Services in Public Libraries (2016)
    Authors: Karen Fisher, A. P. Bishop
  • Book, Chapter in Textbook-New
    InfoMe case study: Design research with immigrant and refugee youth in Seattle (2016)
    Community-based qualitative research: Approaches for education and the social sciences Authors: A. Bishop, Karen Fisher
  • Conference Poster
    The best, the worst and hardest to find: How people, mobiles, and social media connect migrants in(to) Europe (2016)
    Association of Internet Researchers (AoIR) Authors: M. Borkert, Karen Fisher, E. Yafi, Yekaterina Yefimova
  • Conference Poster
    Digital youth as global wayfarers (2015)
    ACM Information Communication Technology for Development (ICTD) 2015 Authors: Karen Fisher, Ann P Bishop, Ban Al-Ani
  • Conference Workshop Paper
    Digital youth research network: Defining the field, building connections, and exploring collaborations (2015)
    iConference 2015 Authors: Beth Juncker, Eric Meyers, Marianne Martens, Gitte Balling, Karen Fisher, Ross Todd
  • Conference Workshop Paper
    IDC Course: Interaction design with immigrant and refugee teens (2015)
    ACM SIGCHI Interaction Design and Children (IDC) 2015 Authors: Karen Fisher, A. P. Bishop
  • Book, Chapter in Scholarly Book-New
    Information communities (2015)
    Information services today: An introduction, pp. 20-26 Authors: Karen Fisher, Ann Bishop
  • Conference Paper
    Using ICT design to learn about immigrant teens from Myanmar (2015)
    Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (ICTD) Authors: A. P. Bishop, Karen Fisher
  • Technical Report
    Youth Mobile Phone and Internet Use January 2015 Za’atari Camp, Mafraq, Jordan. Report to the United Nations High Commissioner for Refugees (UNHCR) (2015)
    Authors: C. Maitland, B. Tomaszewski, E. Belding, Karen Fisher, Y. Xu, D. Iland, P. Schmitt, A. Majid
  • Conference Workshop Paper
    Youth perspectives on equity, access and information exchange in educational technology: Implications for research, practice, and policy (2015)
    Workshop, Digital Media & Learning Conference Authors: Katharine Davis, Karen Fisher, Negin Dahya, Jason Yip, Michael Eisenberg, J. Elizabeth Mills
  • Conference Short Paper
    Action! Co-designing interactive technology with immigrant teens (2014)
    ACM SIGCHI Interaction Design and Children (IDC) 2014 Authors: Karen Fisher, A P Bishop, Lassana Magassa, Philip Fawcett
  • Book, Chapter in Scholarly Book-New
    InfoMe: A Field-design methodology for research on ethnic minority youth as information mediaries (2014)
    New directions in children’s and adolescents’ information behavior research, pp. 135-156 Authors: Karen Fisher, Ann Bishop, Philip Fawcett, Lassana Magassa
  • Conference Workshop Paper
    Teaching teen co-design: What belongs in a curriculum? (2014)
    Workshop on Curriculum or Not – Show Us How You Teach Interaction Design and Children! ACM SIGCHI Interaction Design and Children (IDC) 2014 Authors: Karen Fisher, A P Bishop, Lassana Magassa, Philip Fawcett
  • Journal Article, Academic Journal
    A social diffusion model of misinformation and disinformation for understanding human information behavior (2013)
    Information Research Authors: N Karlova, Karen Fisher
  • Conference Paper
    Displaced persons during times of disaster and crisis: InfoMe and Information Grounds (2013)
    NSF DPEW Author: Karen Fisher
  • Conference Paper
    InfoMe @ teen design days: A multi-variable, design thinking approach to community development (2013)
    ICTD 2013: International Conference on Information and Communication Technologies for Development Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Book, Scholarly-New
    InfoMe: A field-design methodology for research on ethnic minority youth as information mediaries (2013)
    New Directions in Children and Adolescents’ Information Behavior Research Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Journal Article, Academic Journal
    Teaching human information behavior: Report from the first ISIC international workshop with pedagogical examples for engaging students via Information Grounds and Lay Information Mediary fieldwork (2013)
    Information Research Authors: Karen Fisher, S Erdelez
  • Conference Paper
    Teen Design Days: Engaging Youth in Information Literacy through Design Thinking (2013)
    European Council on Information Literacy 2013 Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Conference Paper
    #misdis: A social network diffusion model of misinformation and disinformation (2012)
    Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis Authors: N Karlova, Karen Fisher
  • Conference Paper
    Designing for youth across the gulf: Fishbowl on how today's methods, theory and findings can support tomorrow's designs (2011)
    Proceedings of the American Society for Information Science & Technology 74th Annual Meeting Authors: Karen Fisher, Eliza Dresang
  • Research Report
    Opportunity for All: How Library Policies and Practices Impact Public Internet Access (2011)
    Authors: Samantha Becker, Michael Crandall, Karen Fisher, R Blakewood, B Kinney, C Russell-Sauve
  • Conference Poster
    Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Authors: Karen Fisher, J. A. Abrahamson, Michael Crandall, Samantha Becker
  • Conference Paper
    Measuring indirect access: Indicators of the impacts of lay information mediary behavior (2010)
    2010 IFLA World Library and Information Congress Authors: Christopher Coward, Karen Fisher
  • Journal Article, Academic Journal
    Mobile Social Networking as Information Ground: A Case Study (2010)
    Library & Information Science Research, 32(2), pp. 98-115 Authors: Karen Fisher, S. Counts
  • Research Report
    Opportunity for All: How the American public benefits from Internet access at the public library (2010)
    pp. 103 Authors: Samantha Becker, Michael Crandall, Karen Fisher, B Kinney, Carol Landry, A. Rocha
  • Conference Paper
    eGovernment services use and impact through public libraries: Preliminary findings from a national study of public access computing in public libraries (2010)
    Proceedings of the Hawaii International Conference on System Sciences, ISBN/ISSN: 978-0769538693 Authors: Karen Fisher, S Becker, Michael Crandall
  • Journal Article, Professional Journal
    Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009 (2009)
    Bulletin of the American Society for Information Science and Technology Authors: Karen Fisher, H. Julien
  • Journal Article, Academic Journal
    Communicating the Impact of Free Access to Computers and the Internet in Public Libraries: A Mixed Methods Approach to Developing Outcome Indicators (2009)
    Public Library Quarterly, 28(2) Authors: Samantha Becker, Michael Crandall, Karen Fisher
  • Journal Article, Academic Journal
    Communicating the Impact of Free Access to Computers and the Internet in Public Libraries: A Mixed Methods Approach to Developing Outcome Indicators (2009)
    Public Library Quarterly, 28(2), pp. 109-119 Authors: Samantha Becker, Michael Crandall, Karen Fisher
  • Conference Poster
    Communities Connect Network: Advancing e-Inclusion in Washington State through Community Technology (2009)
    iConference Authors: Michael Crandall, Karen Fisher, Carol Landry
  • Book Editor, Scholarly
    Digital Inclusion: Communicating Impact through Practice and Research (2009)
    Authors: Michael Crandall, Karen Fisher
  • Conference Paper
    Free access to computers and the Internet at public libraries: International reflections on outcomes and methods (2009)
    Annual Meeting of the American Society for Information Science & Technology Authors: Karen Fisher, Christopher Coward, Philip Fawcett, Michael Crandall, Ricardo Gomez
  • Conference Paper
    ICTD evaluation 20/20: Voices from around the world (2009)
    IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD) Authors: Karen Fisher, Ricardo Gomez, Christopher Coward
  • Book, Chapter in Scholarly Book-New
    Information behavior (2009)
    Annual Review of Information Science & Technology, 43(Unknown Issue), pp. 317-358, ISBN/ISSN: 978-1573873406 Authors: Karen Fisher, H. Julien
  • Book Entry, Almanac or Encyclopedia
    Information needs: Conceptual and empirical developments (2009)
    Encyclopedia of Library and Information Science,, pp. 5742, ISBN/ISSN: 978-0849397127 Authors: Karen Fisher, C. M. Naumer
  • Journal Article, Professional Journal
    Making sense of an information world: The everyday life information behavior of preteens (2009)
    Library Quarterly, 79(3), pp. 301-341, ISBN/ISSN: 0024-2519 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Journal Article, Professional Journal
    Lay information mediary behavior (LIMB) uncovered: Exploring how nonprofessionals seek health information for themselves and others online (2008)
    Journal of the Medical Library Association, 96(4), pp. 310-323, ISBN/ISSN: 1536-5050 Authors: Karen Fisher, J. A. Abrahamson, A. T. Turner, J. C. Durrance, T. Turner
  • Conference Paper
    Mobile social networking: An information grounds perspective (2008)
    Proceedings of Hawaii International Conference on System Sciences Authors: Karen Fisher, S. Counts
  • Journal Article, Academic Journal
    "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    Information Research, 12(4) Authors: Karen Fisher, J. Abramhamson
  • Book, Chapter in Scholarly Book-New
    Field methods for investigating personal information management (2007)
    Personal information management, pp. 76-88 Authors: Karen Fisher, Charles Naumer
  • Book, Chapter in Scholarly Book-New
    Seattle Public Library as place: Reconceptualizing space, community, and information at the central library (2007)
    Library as Place: History, community and culture, pp. 135-160 Authors: Karen Fisher, Matthew Saxton, P. M. Edwards, J-E Mai
  • Journal Article, Academic Journal
    Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience (2007)
    Information Research, 12(2) Authors: Karen Fisher, Carol Landry, Charles Naumer
  • Journal Article, Academic Journal
    Studying the everyday information behavior of tweens: Notes from the field (2007)
    Library & Information Science Research, 29(3), pp. 310-331 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Book, Chapter in Scholarly Book-New
    Tweens and everyday life information behavior: Preliminary findings from Seattle (2007)
    Youth information seeking behaviors: Contexts, theories, models and issues, 2(Unknown Issue), pp. 1-25 Authors: Karen Fisher, Elizabeth Marcoux, E. Meyers, Carol Landry
  • Book, Chapter in Scholarly Book-New
    Understanding the information behavior of stay-at-home mothers through affect (2007)
    Information and emotion: The emergent affective paradigm in information behavior research and theory, pp. 211-233 Authors: Karen Fisher, Carol Landry
  • Journal Article, Academic Journal
    2-1-1 Information Services: Outcomes Assessment, Benefits-Cost Analysis, and Policy Issues (2006)
    Government Information Quarterly, 23(3), pp. 186-215 Authors: Matthew Saxton, Charles Naumer, Karen Fisher
  • Conference Abstract
    Building Bridges between Information Behavior Research and Information Architecture (2006)
    Proceedings of the American Society for Information Science and Technology Authors: David G. Hendry, Karen Fisher, J. E. Mai
  • Journal Article, Academic Journal
    Civic problem-solving viewed as an information use environment (2006)
    Information Research, 11(4) Authors: Karen Fisher, J. C. Durrance, M. Souden, D. Walker
  • Book, Chapter in Scholarly Book-New
    Information grounds: Theoretical basis and empirical findings on information flow in social settings (2006)
    New directions in human information behavior, pp. 93-111 Authors: Karen Fisher, Charles Naumer
  • Journal Article, Professional Journal
    Social types in technical newsgroups: Implications for information flow (2006)
    International Journal of Communications Law and Policy, 11(Unknown Issue) Authors: Karen Fisher, T. C. Turner
  • Conference Paper
    The impact of social types within information communities: Findings from technical newsgroups (2006)
    HICSS - Hawaii International Conference on System Sciences Authors: Karen Fisher, T. C. Turner
  • Conference Paper
    The role of community-based, problem-centered information intermediaries in local problem solving (2006)
    Proceedings of the American Society for Information Science and Technology Authors: Karen Fisher, J. C. Durrance, D. Walker, M. Souden
  • Research Report
    Final IMLS report: Approaches for understanding community information use: A framework for identifying and applying knowledge of information behavior in public libraries (2005)
    Authors: Karen Fisher, Charles Naumer, J. C. Durrance
  • Book, Chapter in Scholarly Book-New
    Information Grounds (2005)
    Theories of information behavior, pp. 185-190 Author: Karen Fisher
  • Journal Article, Academic Journal
    Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds (2005)
    Information Research, 10(2) Authors: Karen Fisher, Charles Naumer, J. C. Durrance, L. Stromski, T. Christiansen
  • Book, Reprint in Translation
    Theories of Information Behavior (2005)
    pp. 431 Editors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Book Editor, Scholarly
    Theories of Information Behavior (2005)
    ISBN/ISSN: 978-1573872300 Editors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Research Report
    WIN 2-1-1: Performance Evaluation and Cost-Benefit Analysis of 2-1-1 I&R Systems (2005)
    Authors: Karen Fisher, Matthew Saxton, Charles Naumer
  • Book, Scholarly-New
    How libraries and librarians help: A guide to identifying user-centered outcomes (2004)
    pp. 192, ISBN/ISSN: 978-0838908921 Authors: Karen Fisher, J. C. Durrance
  • Book, Non-Scholarly-New
    Online community information: Creating a nexus at your library (2002)
    pp. 191, ISBN/ISSN: 978-0838908235 Authors: Karen E. Pettigrew, J. C. Durrance
  • Journal Article, Professional Journal
    Surveying the use of theory in library and information science research: A disciplinary perspective (2002)
    Library Trends, 50(3), pp. 406-417 Authors: Karen E. Pettigrew, L. M. McKechnie
  • Journal Article, Academic Journal
    The final context: Information behavior surrounding the dying patient (2002)
    New Review of Information Behavior Research, 3(Unknown Issue), pp. 175-186 Authors: Karen E. Fisher-Pettigrew, J. Donat
  • Journal Article, Professional Journal
    Toward developing measures of the impact of library and information services (2002)
    Reference and User Services Quarterly, 42(1), pp. 43-53 Authors: Karen E. Fisher-Pettigrew, J. C. Durrance
  • Conference Paper
    Towards effective evaluation of digital community information systems (2002)
    ASIS&T Annual Meeting, pp. 250-259 Authors: K. E. Pettigrew, K. T. Unruh, J. C. Durrance
  • Book, Chapter in Scholarly Book-New
    Conceptual frameworks in information behavior (2001)
    Annual Review of Information Science & Technology, 35(Unknown Issue), pp. 43-78 Authors: K. E. Pettigrew, Raya Fidel, Harry Bruce
  • Journal Article, Academic Journal
    How libraries and librarians help: Toward context-centered methods for evaluating public library networked community information initiatives (2001)
    First Monday Authors: Karen E. Pettigrew, J. C. Durrance
  • Research Report
    IMLS Final Report: Help-seeking in an electronic world: The impact of electronic access to community information on citizens' information behavior and public libraries. (2001)
    Authors: K. E. Pettigrew, J. C. Durrance
  • Journal Article, Academic Journal
    KALIPER: Introduction and overview of results (2001)
    Journal of Education for Library and Information Science, 42(1), pp. 170-180 Authors: Karen E. Pettigrew, J. C. Durrance
  • Book, Chapter in Scholarly Book-New
    Libraries and civil society (2001)
    Libraries & democracy: The cornerstone of democracy, pp. 49-59 Authors: K. E. Pettigrew, J. C. Durrance, M. Jourdan, K. Scheurer
  • Conference Paper
    Public use of digital community information systems: Findings from a recent study with implications for system design (2001)
    Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries, pp. 136-143 Authors: K. E. Pettigrew, J. C. Durrance
  • Journal Article, Academic Journal
    The use of theory in information science research (2001)
    Journal of the American Society for Information Science & Technology, 52(1), pp. 62-73 Authors: Karen E. Pettigrew, L. M. McKechnie
  • Journal Article, Professional Journal
    Community information: The technological touch (2000)
    Library Journal, 125(2), pp. 44-46 Authors: Karen E. Pettigrew, J. C. Durrance
  • Book Entry, Almanac or Encyclopedia
    KALIPER: Final results (2000)
    2000 Bowker Annual: Library and Book Trade Almanac, Authors: Karen E. Pettigrew, J. C. Durrance
  • Journal Article, Professional Journal
    Lay information provision in community settings: How community health nurses disseminate human services information to the elderly (2000)
    Library Quarterly, 70(1), pp. 47-85 Author: Karen E. Pettigrew
  • Journal Article, Academic Journal
    The origins and contextual use of theory in human information behavior research (2000)
    The New Review of Information Behaviour Research: Studies of Information Seeking in Context, 2(Unknown Issue), pp. 47-63 Authors: Karen E. Pettigrew, L. E.F. McKechnie, S. Joyce
  • Conference Paper
    Agents of information: The role of community health nurses in linking the elderly with local resources by providing human services information (1999)
    pp. 257-276 Author: Karen E. Pettigrew
  • Journal Article, Academic Journal
    Approaches to studying public library Internet initiatives: A review of the literature and overview of a current study (1999)
    Library & Information Science Research, 21(3), pp. 327-360 Authors: Karen E. Pettigrew, J. C. Durrance, P. Vakkari
  • Book Entry, Almanac or Encyclopedia
    KALIPER: A look at library and information science education at the turn of a new century (1999)
    1999 Bowker Annual: Library and Book Trade Almanac,, pp. 266-281 Authors: Karen E. Pettigrew, J. C. Durrance
  • Journal Article, Professional Journal
    Theories for practitioners: Two frameworks for studying consumer health information-seeking behavior (1999)
    Bulletin of the Medical Library Association, 87(4), pp. 444-50 Authors: Karen E. Pettigrew, L. M. Baker
  • Journal Article, Professional Journal
    Waiting for chiropody: Contextual results from an ethnographic study of the information behavior among attendees at community clinics (1999)
    Information Processing & Management, 35(6), pp. 801-817 Author: Karen E. Pettigrew
  • Conference Paper
    Theories for the new millennium: The deployment of theory in LIS research (1998)
    pp. 125-142 Authors: K. E. Pettigrew, L. McKechnie
  • Conference Paper
    A general model of the information seeking of professionals: Role theory through the back door? (1997)
    pp. 99-110 Authors: K. E. Pettigrew, G. J. Leckie
  • Conference Paper
    Frameworks for studying information behavior: A unit theory specification of Granovetter's strength of weak ties (1997)
    pp. 131-154 Author: Karen E. Pettigrew
  • Journal Article, Professional Journal
    Control of community information: An analysis of roles (1996)
    Library Quarterly, 66(4), pp. 373-407 Authors: Karen E. Pettigrew, M. A. Wilkinson
  • Journal Article, Professional Journal
    Modelling the information seeking of professionals: A general model derived from research on engineers, health care professionals, and lawyers (1996)
    Library Quarterly, 66(2), pp. 161-193 Authors: Karen E. Pettigrew, G. J. Leckie, C. Sylvain
  • Journal Article, Academic Journal
    Nurses' perceptions of their needs for community information: Results of an exploratory study in southwestern Ontario (1996)
    Journal of Education for Library and Information Science, 37(4), pp. 351-360 Author: Karen E. Pettigrew
  • Journal Article, Professional Journal
    Controlling the quality of community information: An analysis of the effects on dissemination of the differences between I&R agencies and community networks (1994)
    Information & Referral, 16(Unknown Issue), pp. 185-194 Authors: Karen E. Pettigrew, M. A. Wilkinson
  • Journal Article, Academic Journal
    Publication patterns of LIS faculty from 1982- 1992: Effects of doctoral programs (1994)
    Library & Information Science Research, 16(Unknown Issue), pp. 139-156 Authors: Karen E. Pettigrew, P. T. Nicholls
  • Journal Article, Professional Journal
    Foreign and domestic periodicals price index for Canada 1991: The first survey (1991)
    Canadian Library Journal, 48(4), pp. 255-261 Authors: K. Dicker (Pettigrew), C. Bell, A. M. Watson
  • Book, Chapter in Scholarly Book-New
    Information sharing among refugees
    ICTs for Refugees and Displaced Persons Author: Karen Fisher
  • Journal Article, Professional Journal
    Library Caravans: How Za’atari Camp’s Librarians Serve Community Needs
    Library Journal Authors: Karen Fisher, R. Sass,
  • Journal Article, Academic Journal
    People First, Data Second: A Humanitarian Research Framework for Fieldwork with Refugees by War Zones
    Journal of Computer Supported Cooperative Work (JCSCW), pp. 25k words Author: Karen Fisher
  • Book, Scholarly-New
    Theories in motion: Using information experience theory to design policy, applications and practice
    Authors: S Erdelez, Karen Fisher

Presentations

  • Trauma in the Library: Research Insights on Staff Trauma (2024)
    Annual Meeting of the Washington Library Association - Spokane, WA
  • Trauma in the Library: Survey and Interview Results with Recommendations for Practice (2024)
    The Inland Northwest Council of Libraries - Virtual
  • We Need to Talk about Trauma: Staff are NOT Okay (2024)
    Annual Meeting of the Public Library Directors of Washington - Burien, WA
  • Zaatari: Culinary Traditions of the World’s Largest Syrian Refugee Camp (2024)
    The Cookbook Co. Cooks - Calgary, Alberta, Canada
  • Zaatari: Culinary Traditions of the World’s Largest Syrian Refugee Camp (2024)
    Vancouver Public Library - Vancouver, British Columbia
  • Preserving Indigenous Knowledge: The Making of "Zaatari: Culinary Traditions of the World’s Largest Syrian Refugee Camp" (2023)
    Oxford University Food Symposium, Kitchen Table Webinar - Virtual
  • Social Change with Syrian Refugees at Zaatari Camp, Jordan: Libraries, A Cookbook, and Bazaars (2023)
    CRIG Seminar Committee, CAVAL - Victoria, Australia
  • Stay or Go? Syrian Refugees in Jordan Spring 2023 (2023)
    Middle East Center Voices in the Middle East lecture series. University of Washington - Seattle, WA
  • Trauma-Informed Care: Tools, Procedures and Policies for Supporting Public Library Staff (2023)
    Public Library InterLINK Annual Conference - British Columbia, Canada
  • Zaatari: Culinary Traditions from the World’s Largest Syrian Refugee Camp (2023)
    European Union Delegation to Jordan - Amman, Jordan
  • “People First, Data Second”: The Humanitarian Research Framework (2022)
    Information Behaviour Conference - Berlin, Germany
  • Libraries Services to Refugees in Jordan: Camps and Illegal Settlements. The practice of inclusivity and connectivity in MENA public Libraries (2022)
    87th World Library and Information Congress (IFLA) - Dublin, Ireland
  • Libraries Services to Refugees in Jordan: Camps, Illegal Settlements and Villages (2022)
    International Federation of Library Associations and Institutions - Dublin, Ireland
  • New Modes of Collaboration with the Global South (2022)
    Internationales Institut fur Sozio-Informatik Symposium - Siegen, Germany
  • Peri-traumatic and Post-Traumatic Experiences of Library Staff in the Workplace (2022)
    Library Staff Network of the National Library of Medicine (NNLM) Region 6 - Virtual
  • Preserving Indigenous Knowledge through Co-Design: The Making of the Zaatari Book (2022)
    McMasters Students in Support of the UN Refugee Agency (MSSUNHCR) - Ontario, Canada (Virtual)
  • Trauma in the Library (2022)
    ALA's LibLearnX Conference - Online
  • Trauma in the Library: Findings To-date about PTSD among Public Library Staff and Methods for Ensuring Trauma-Informed Care (2022)
    International Federation of Library Associations and Institutions - Virtual
  • Trauma in the Library: Symptoms of PTSD Among Staff and Methods for Ensuring Trauma-Informed Care (2022)
    ALA Annual Conference - Washington D.C.
  • Migration and (re)Settlement: Furthering the iResearch Agenda (2021)
    iConference 2021, Renmin University of China - Beijing, China
  • Research in the Time of Corona: Choosing Agendas as World Divides Deepen (2021)
    European Chapter of the Association for Information Science and Technology (ASIS&T-EC) Information Science Trends Conference - Virtual
  • #Forced Migration and @ethical_research: Moving the Agenda Forward (2020)
    iConference 2020 - Boras, Sweden,
  • The Diversity Mindset: A Guiding Principle for Leadership in the Information Fields (2020)
    2020 Virtual ALISE Academy - Virtual
  • The importance and relevance of food in preserving cultural heritage (2020)
    Academy of Urbanism (AoU)-Urban Design Group (UDG) Lessons from the Middle East Symposium - Virtual
  • Data & Design Methods for Supporting Crisis Informatics in Conflict Zones (2019)
    Facebook Crisis Informatics - Menlo Park, California
  • Ideation in refugee camps for innovation and marketplace (2019)
    Amazon Ideas Group - Seattle, Washington
  • Integration, resettlement and repatriation: Studying the information landscapes of refugees (2019)
    Conceptions of Library and Information Sciences (CoLIS) - Ljubljana, Slovenia
  • Reflections on Abo Akademie Minority Program (2019)
    Abo Akademie University - Turku, Finland
  • When You Can't Go Home Again: Refugee and Exile Authors in the U.S. (2019)
    ALA Annual Conference - Washington, DC
  • How libraries abroad address the worldwide refugee crisis (2018)
    Annual Meeting of the American Library Association - New Orleans, LA
  • Lives in the balance: Conversations on reflective research and practice in information provision and information needs of refugees and asylum seekers (2018)
    17th conference of the International Association for the Study of Forced Migration (IASFM) - Thessaloniki, Greece
  • Pathways from Crisis to Resilience: Field Insights from Longitudinal Ethnography with Syrian Refugees in Jordan (2018)
    The Institute for Societal Resilience Faculteit der Sociale Wetenschappen: Hidden Narratives: From Crisis Response to Social Resilience, Theoretical Perspectives - Amsterdam, Netherlands
  • Role of Social Media Tools and Effects of Gender in Conflict Zones (2018)
    Media, Technologies, Cooperation–Rethinking publics and publicness in the MENA region - Siegen, Germany
  • Syrian youth in Za'atari Refugee Camp as ICT wayfarers: An exploratory study using narrative storytelling and LEGO (2018)
    ACM CompaSS 2018 - Menlo Park, CA
  • Young hackers: Hacking technology at Za'atari Refugee Camp (2018)
    ACM CHI - Montreal, Canada
  • Al Asool at UNHCR Za’atari Camp: An asset-based field study of people, place and time (2017)
    Forgotten Corridors: Global Displacement & the Politics of Engagement: Canadian 10th Annual Conference of the Canadian Association for Refugee and Forced Migration Studies (CARFMS), Centre for Asia-Pacific Initiatives’ Migration and Mobility Program, University of Victoria - Victoria, BC, Canada
  • Beyond WiFi: How Syrian Teens Hack Futures at UNHCR Za’atari Refugee Camp (2017)
    3M Workshop of Migrants, Marginalization and Mobiles. Singapore Internet Research Centre, Nanyang Technological University - Singapore
  • Beyond WiFi: How Syrian Teens Hack Futures at UNHCR Za’atari Refugee Camp (2017)
    Canadian Embassy - Amman, Jordan
  • Beyond WiFi: How Syrian Teens Hack Futures at UNHCR Za’atari Refugee Camp (2017)
    Paper presented at the 3M Workshop of Migrants, Marginalization and Mobile, Nanyang Technological University - Singapore
  • Co-designing library services with refugees: A Design Thinking Approach (2017)
    IFLA World Library and Information Congress (WLIC). Libraries. Solidarity. Society. 83rd IFLA General Conference and Assembly - Wrocław, Poland
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za’atari Refugee Camp (2017)
    Helsinki Public Library - Helsinki, Finland
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za’atari Refugee Camp (2017)
    Nordic PhD Symposium and Akershus University College - Oslo, Norway
  • Designing Community-Based LIS Research Focused on Youth in the MENA Region (2017)
    American Library Association Sharjah Library Conference Book Fair - Sharjah, United Arab Emirates
  • Information worlds of refugees: Findings from Middle East and Germany (2017)
    Berlin School of Library and Information Science, Humboldt University - Berlin, Germany
  • Library Caravans and Ideas Boxes at UNHCR Za’atari Camp, Jordan (2017)
    IFLA World Library and Information Congress (WLIC). Libraries. Solidarity. Society. 83rd IFLA General Conference and Assembly - Wrocław, Poland
  • Refugees & HCI workshop: The role of HCI in responding to the refugee crisis (2017)
    Communities & Technologies - Troyes, France
  • Refugees & HCI workshop: The role of HCI in responding to the refugee crisis (2017)
    CHI 2017 (Withdrawn due to U.S. political situation; submitted and accepted for C&T in France, 2017) - Boulder, CO
  • Refugees + Libraries: Helping Build Better Futures (2017)
    American Library Association Sharjah Library Conference Book Fair - Sharjah, United Arab Emirates
  • Stand #WithRefugees: Workshop on Field and Design Methods for Supporting Refugees through Library Services and Other Social and Policy Innovations (2017)
    iConference 2017 - Wuhan, China
  • Stand #WithRefugees: Workshop on Fieldwork and Design Methods for Forced Migration (2017)
    iConference 2017 - Wuhan, China
  • The value of a smart phone and things they’d have done differently: Information pitfalls and plans for the future of Syrian refugees in a Berlin Camp (2017)
    10th Annual Conference of the Canadian Association for Refugee and Forced Migration Studies (CARFMS), Centre for Asia-Pacific Initiatives’ Migration and Mobility Program, University of Victoria - Victoria, British Columbia, Canada
  • The Za’atari Refugee Camp Cookbook: How space, gender and time affect information behavior. Keynote Lecture (2017)
    Conference on Integration in Cooperation: Developing Information Services for Refugees in Collaboration with Key Actors. Åbo Akademi University (ÅAU) - Turku, Finland
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za'atari Refugee Camp (2016)
    University of Washington-Tacoma - Tacoma, WA
  • Design and field insights with refugees in camps by conflict zones (2016)
    Open Lab, Newcastle University - Newcastle Upon Tyne, UK
  • Design and field insights with refugees in camps by conflict zones. International Conference: Migration in a turbulent world (2016)
    ISA Research Committee on the Sociology of Migration RC31 - Doha, Qatar
  • Designing library services to assist refugees with integration into the EU (2016)
    Helsinki Public Library - Finland
  • Future Builders: Magical Devices and Start-ups by Syrian Youth at the UNHCR Za’atari Refugee Camp (2016)
    Google Kids and Families Team, Crisis Response Team, Verily, Alphabet - Mountain View, CA
  • Future Builders: Magical Devices and Start-ups by Syrian Youth at the UNHCR Za’atari Refugee Camp (2016)
    Amazon - Seattle, WA
  • Future butterflies and builders of Syria: Community capacity building through people, libraries and technology at the Za’atari Syrian Refugee Camp (2016)
    Global Libraries and Electronic Medical Records (EMR), Bill and Melinda Gates Foundation - Seattle, WA
  • ICTD for Forced Migration & Refugees (2016)
    ACM CHI Information Computers Technology and Development 2016, University of Michigan - Ann Arbor, MI
  • Information Worlds of Refugees: Workshop on Fieldwork and Design Methods with Displaced Populations by Conflict Zones (2016)
    ISA Research Committee on the Sociology of Migration RC31 - Doha, Qatar
  • Peace Robots: Creating Futures with Syrian Youth at Za’atari Refugee Camp (2016)
    Canadian Embassy - Washington, DC
  • Post-conference Youth Networking Workshop: Engaging Youth through Digital Solutions (2016)
    An initiative of the Center for Public Health Practice (CPHP) and the Center for Research on Population and Health (CRPH), American University of Beirut - Beirut, Lebanon
  • Supporting forced migrants through information: Insights from Za’atari and Berlin (2016)
    Nordic PhD Symposium, Oslo and Akershus University College - Norway
  • Teen Design Day on Co-Designing Technology to Support Social Justice with Free Library of Philadelphia + iConference Interactive Peer Debriefing (2016)
    iConference 2016 - Philadelphia, PA
  • Teen Design Day on Co-Designing Technology to Support Social Justice with Free Library of Philadelphia + iConference Interactive Peer Debriefing (2016)
    iConference 2016 - Philadelphia, PA
  • The commodification of information among Arab migrants: Journeys to Europe, price by bit (2016)
    Minority Research Annual Seminar, Åbo Akademi University - Finland
  • Wayfaring technologies for youth at UNHCR Za’atari Camp, Jordan (2016)
    National Science Foundation Workshop on Information and Communication Technologies for Displacement II - Washington, DC
  • Za’atari Camp at the Jordanian-Syrian border: Redefining connectivity, encapsulation and cosmopolitanism (2016)
    Koninklijke Nederlandse Akademie Van Wetenschappen (Royal Netherlands Academy of Arts and Sciences, KNAW) colloquium - Amsterdam, Netherlands
  • “Circling the gap” with Syrian youth at the Al-Za’tari refugee camp, Jordan: Stories for supporting infomediary design (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • Digital youth: The state of affairs (invited panelist) (2015)
    Digital Media and Learning - Los Angeles, CA
  • Human Information Experience and Psychological Contexts (2015)
    Spring Convention, Washington State Psychological Association - Seattle, WA
  • Immigrant youth as ICT wayfarers: 20 million reasons to better support schools, libraries, and society (2015)
    Partnership for Progress on the Digital Divide 2015 International Conference - Phoenix, AZ
  • Immigrant youth as ICT wayfarers: 20 million reasons to better support schools, libraries, and society (2015)
    Scoil an Léinn Eolais agus Cumarsáide, University College Dublin - Dublin, Ireland
  • Keeping it Real: How Do You Find Your—and Everyone’s—Everyday Information? (2015)
    2015 Annual Conference of the American Society of Indexers - Seattle, WA
  • Seattle Digital Youth Think Tank 2014: Inaugural Reporting Out. (2015)
    Annual Meeting of the American Library Association - San Francisco, CA
  • Seattle Digital Youth Think Tank 2014: Overview and White Paper Directions (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • Syrian Youth as Infomediaries: Stories from UNHCR Za’atari Refugee Camp (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Youth Services Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Protection Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Community Services - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees -- Community Mobilization - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Security Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Youth Services Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Health Services Taskforce - Za'atari, Jordan
  • Developing theories and models in research: Where to begin (2014)
    ALISE 2014 Annual Conference - Philadelphia, PA
  • Digital Youth - The State of Affairs (2014)
    Annual Meeting of the Association for Information Science & Technology (ASIS&T) 2014 - Seattle, WA
  • Digital Youth: Towards a new multidisciplinary research network (2014)
    Workshop conducted at the annual iConference 2014 - Berlin, Germany
  • InfoMe: Theory and methods for working with youth (2014)
    Digital Youth Workshop, 2014 iConference - Berlin, Germany
  • Information grounds as informal social settings for experiencing information: Factors of people, place, and information factors (2014)
    SFB/TR 8 Colloquium, Spatial Cognition Research Center, University of Bremen - Bremen, Germany
  • Information grounds: Field workshop (2014)
    SFB/TR 8 Colloquium, Spatial Cognition Research Center, University of Bremen - Bremen, Germany
  • Collaboration-the most wicked enabler to fabulously successful research (2013)
    QQML2013: 5th International Conference on Qualitative and Quantitative Methods in Libraries, La Sapienza University - Rome, Italy
  • Digital youth workshop: Calling all designers, researchers, and policy makers. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Human Information Experience in a Social World (2013)
    Opava, Czech Republic
  • Info mediaries: How immigrant and refugee youth help others through information and technology (2013)
    i3 Conference: Information: Interactions and Impact, Robert Gordon University - Aberdeen, Scotland, United Kingdom
  • InfoMe @ teen design days: A multi-variable, design thinking approach to community development (2013)
    ICTD 2013: International Conference on Information and Communication Technologies for Development - Cape Town, South Africa
  • InfoMe: Forging new theory and methods to empower ethnic minority youth as info-mediaries (2013)
    CoLIS 8: Eighth International Conference on Conceptions of Library and Information Science - Copenhagen, Denmark
  • Information Grounds: A field method and design workshop for supporting how people experience everyday information in informal social settings (2013)
    QQML2013: 5th International Conference on Qualitative and Quantitative Methods in Libraries, La Sapienza University - Rome, Italy
  • Information Grounds: A Field Method and Design Workshop for Supporting how People Experience Everyday Information in Informal Social Settings (2013)
    Opava, Czech Republic
  • Methods, practice, theory: Researching Human information behavior in the context of migration. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Overview of the Digital Youth Summit 2014 (2013)
    Presentation to the MLIS Advisory Board, University of Washington Information School - Seattle, WA
  • Teaching information behavior: Sharing global experiences (2013)
    ALISE ?13 Always the beautiful question: Inquiry supporting teaching, research and professional practice - Seattle, WA
  • Teen design days: Promoting youth civic engagement through design thinking (2013)
    McArthur Digital Media & Learning Conference - Chicago, IL
  • Using design thinking to empower ethnic minority immigrant youth in their roles as information and technology mediaries. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Using design thinking to empower ethnic minority immigrant youth in their roles as technology and information mediaries (2013)
    CHI 2013 Changing Perspectives. ACM SIGCHI Conference on Human Factors in Computing Systems - Paris, France
  • #misdis: A social network diffusion model of misinformation and disinformation (2012)
    Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis - Redondo Beach, CA
  • A social diffusion model of misinformation and disinformation for understanding human information behavior (2012)
    ISIC 2012: The Information Behaviour Conference, Keio University - Tokyo, Japan
  • Application of LIS research and theories to systems and services that respond to users? knowledge construction and sensemaking of information needs (2012)
    Information, interaction, innovation: Celebrating the past, constructing the present and creating the Future: 75th Annual Conference of the American Society for Information Science & Technology - Baltimore, MD
  • Information grounds: Theory and methods for designing around information spaces (2012)
    School of Library & Information Studies, University of Alabama - Tuscaloosa, AL
  • Information grounds: Theory and methods for designing around information spaces (2012)
    University of Missouri - Columbia, MO
  • Lay information-technical mediary behavior (LIMB): Incorporating field research in the classroom by drawing on the experiential (2012)
    ISIC 2012: The Information Behaviour Conference - Tokyo, Japan
  • SIG USE 2012 Symposium on research methods for studying Information behavior (2012)
    Baltimore, MD
  • Teen design days: lightning and enlightening (2012)
    75th Annual Conference of the American Society for Information Science & Technology, SIG USE Research Symposium - Baltimore, MD
  • U.S. Impact Study and Programs Supported by the Bill and Melinda Gates Foundation Global Libraries Program (2012)
    Presentation to Program Officers, University of Washington - Seattle, WA
  • Building usable large-scale datasets for accountability and advocacy in troubled times: The U.S. IMPACT Dataset (2011)
    Journal of Information Technology & Politics Conference 2011: The Future of Computational Social Science - Seattle, WA
  • Designing for youth across the gulf: Fishbowl on how today?s methods, theory and findings can support tomorrow?s designs (2011)
    American Society Information Science & Technology Annual Meeting - New Orleans, LA
  • Designing for youth across the gulf: How today's methods, theory and findings can support tomorrow's designs (2011)
    Bridging the Gulf: Communication and Information in Society, Technology, and Work, American Society for Information Science & Technology - New Orleans, LA
  • Theories of information behavior in motion: Designing applications and practices (2011)
    iConference 2011:Inspiration, integrity, intrepedity - Seattle, WA
  • Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Annual Meeting, Medical Library Association - Washington, DC
  • Impact of Community Technology Centers: Fishbowl Discussion of Methods and Findings (2010)
    iConference 2010, University of Illinois - Urbana-Champagne, Illinois
  • Information literacy: The power and implications of lay information mediaries (2010)
    Annual Conference, LILAC - Librarians' Information Literacy Annual Conference - Limerick, Ireland
  • Lay information mediary workshop (2010)
    Peer Learning Meeting, Bill & Melinda Gates Foundation, Global Libraries Program - Helsinki, Finland
  • Opportunity for All: American Public Benefits from Library Internet (2010)
    National Meeting, PLA - Public Library Association - Portland, OR
  • Opportunity for All: American Public Benefits from Library Internet [online presentation] (2010)
    International City/County Management Association webinar
  • Opportunity for All: American Public Benefits from Library Internet [online presentation] (2010)
    Webinar, WebJunction
  • South->North: Fishbowl on transferability of ICTs in income-poor to income-rich countries (2010)
    Annual Conference, ICTD - International Conference on Information and Communication Technologies and Development (IEEE) - London, England, United Kingdom
  • U.S. Impact Study: Overview (2010)
    Peer Learning Meeting, Bill & Melinda Gates Foundation, Global Libraries Program - Helsinki, Finland
  • Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009 (2009)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Vancouver, BC, Canada
  • Communities Connect: Community Technology Wildcard (2009)
    Annual Conference, iSchools Caucaus - Chapel Hill, NC
  • Free Access to Computers and the Internet at Public Libraries: International Reflections on Outcomes & Methods (2009)
    Annual Meeting of the American Society for Information Science & Technology (ASIST) - Vancouver, BC, Canada
  • Free access to computers and the Internet at public libraries: International reflections on outcomes and methods (2009)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Vancouver, BC, Canada
  • ICTD evaluation 20/20: Voices from around the world (2009)
    International Conference on Information and Communication Technologies and Development - Doha, Qatar
  • Taylor's information use environments (IUEs) (2009)
    Bob Taylor: Ideas, Impact, and Remembrances. Information School, University of Washington - Seattle, WA
  • Teaching research methods in I-Schools (2009)
    Annual Conference, iSchools Caucaus - Chapel Hill, NC
  • The Impact of Free Access to Computers and the Internet at Public Libraries (2009)
    International Conference, Community Indicators Consortium - Bellevue, WA
  • East Coast, West Coast: Unifying Findings about Immigrants' Information Seeking and ICT Use (2008)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Columbus, OH
  • How librarians and libraries help through public access computing (2008)
    U.S. Libraries Opportunity Online Program Meeting, Bill & Melinda Gates Foundation - Anaheim, CA
  • How libraries and librarians help through public access computing (2008)
    Queensland State Library - Brisbane, Australia
  • Let's get wild: Building a national research and service agenda for community technologies and networking (2008)
    Annual Conference: Futures: Systems, Selves, Society, iSchools Caucus - Los Angeles, CA
  • Mobile social networking: An information grounds perspective (2008)
    Annual Conference, HICSS - Hawaii International Conference on System Sciences (IEEE) - Waikoloa, HI
  • Modeling lay information mediary behavior: Implications for information services and health outcomes (2008)
    Annual Meeting, Medical Library Association - Chicago, IL
  • Researching and meeting the needs of lay information mediaries and their muses (2008)
    Creating Knowledge Conference - Turku, Finland
  • Sense-Making: A methodological perspective (2008)
    Annual Conference, Sensemaking Workshop, SIGCHI - Special Interest Group on Computer-Human Interaction (ACM) - Florence, Italy
  • Showing the power of ICTs through outcome assessment: Lessons from Seattle (2008)
    Conference on "Online and Off to the Future for Nonprofits!", Connecting Up - Brisbane, Australia
  • Teaching information behaviour (2008)
    Annual Conference, ISIC - Information Seeking in Context - Vilnius, Lithuania
  • The Impact of Free Access to Computers & the Internet at Public Libraries (2008)
    Winter Quarter Meeting, ALUW - Association of Librarians of the University of Washington - Seattle, WA
  • "Social types and personas: Typologies of persons on the web and designing for predictable behaviors." (2007)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Milwaukee, WI
  • "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    International Conference on Conceptions of Library and Information Science: "Featuing the Future", Swedish School of Library and Information Science - Bor?s, Sweden
  • DEVI: Empowering women through mobile technology. (2007)
    Microsoft TechFest - Redmond, WA
  • Pink, waterproof, and scented: Designing mobile technology for women (2007)
    iEdge Conference, Information School, University of Washington - Seattle, WA
  • Seattle Public Library as "place": Community building and impact (2007)
    Annual Conference, LIDA - Libraries in the Digital Age - Dubrovnik, Croatia
  • Shop and talk: Supporting women's nurturing and providing roles through mobile technology (2007)
    Grace Hopper Celebration of Women in Computing Conference, Anita Borg Institute for Women and Technology - Orlando, FL
  • Being user-oriented:˜Convergences, divergences, and the potentials for systematic dialogue between disciplines and between researchers, designers, and providers. Panel organized by B. Dervin. (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Civic problem-solving viewed as an information use environment (2006)
    Annual Conference, ISIC - Information Seeking in Context - Sydney, Australia
  • How libraries and librarians make a difference in their communities (2006)
    Conference on the Potential of Public Libraries in Developing Viable Local Communities, School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Information grounds and knowledge organization: Realizing the potential (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Modeling the information behavior of lay mediaries (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Outcomes of community technology centers: Stories from Yakima (2006)
    Statewide Meeting, Communities Connect Network - Seattle, WA
  • Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience (2006)
    Annual Conference, ISIC - Information Seeking in Context - Sydney, Australia
  • Stay-at-home mothers and the role of affect in everyday information behavior (2006)
    Annual Research Symposium, SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T) - Austin, TX
  • The death of the user and other ruminations on information behavior research (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • The death of the user and other ruminations on information behavior research (2006)
    Swedish School of Library and Information Science, The University College of Bor?s - Bor?s, Sweden
  • The death of the user and other ruminations on information behavior research (2006)
    Royal School of Library and Information Science - Copenhagen, Denmark
  • The fabulous poor-rich information worlds of mothers who stay-at-home. Panel entitled Channeling Chatman: Questioning the applicability of a research legacy to today's small world realities, organized by C. Fulton (2006)
    2006 Annual Conference of the American Society for Information Science & Technology - Austin, TX
  • The missing piece: Affect and the information behavior of stay-at-home mothers (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • The role of community-based, problem-centered information intermediaries in local problem solving (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Trends in U.S. LIS education: The iSchool factor (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Tweens and the role of affect in everyday life information seeking (2006)
    Annual Research Symposium, SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T) - Austin, TX
  • Connecting research and practice: Innovations and research at the Seattle Public Library (2005)
    Annual Conference, ALA - American Library Association - Chicago, IL
  • Connecting Research and Practice: Special Populations (2005)
    Annual Research Symposium, SIG USE - Special Interest Group on Information Needs, Seeking, and Use (ASIS&T) - Charlotte, NC
  • Information grounds of college students (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • Lost, found, and feeling better: Exploring proxy health information behavior (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • Our academic life: Challenges facing i-Schools (2005)
    Conference of the i-School Deans' Community: Bridging Disciplines to Confront Grand Challenges - University Park, PA
  • Proxy searchers uncovered: Research lessons on how ordinary folks seek health information for others online (2005)
    Annual Meeting, Medical Library Association - San Antonio, TX
  • Seattle Public Library as "place": Community building (2005)
    Shattering Stereotypes Conference, Seattle Public Library - Seattle, WA
  • The emotional frontiers of tweens and stay-at-home moms. Panel organized by D. Nahl (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • The information grounds of UW's students (2005)
    Winter Quarter Meeting, ALUW - Association of Librarians of the University of Washington - Seattle, WA
  • Tweens. Connecting Research and Practice: Special Populations (2005)
    Annual Research Symposium, SIG USE - Special Interest Group on Information Needs, Seeking, and Use (ASIS&T) - Charlotte, NC
  • When the user isn't really the user, nobody is yet using, and uses are multifold. Panel on Sense-Making organized by B. Dervin (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • How libraries and librarians make a difference in their communities (2004)
    Annual Conference, PLA - Public Library Association - Seattle, WA
  • Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds (2004)
    Annual Conference, ISIC - Information Seeking in Context - Dublin, Ireland
  • Barriers that must be overcome for effective use of digital community information: Preliminary patterns (2002)
    Shaping the Network Society: Patterns for Participation, Action and Change, CPSR - Computer Professionals for Social Responsibility - Seattle, WA
  • Community information, networked style: Results from a nation-wide study with recommendations for online methodologies and evaluation (2001)
    American Library Association Library Research Roundtable Seminar - Baltimore, MD
  • Ethnographic studies in LIS. (2001)
    American Library Association Library Research Roundtable Seminar - Baltimore, MD
  • Fostering social capital using the 'Net: Perceptions of community network users, information providers and organizers (2001)
    International Sunbelt Social Network Conference, INSNA - International Network for Social Network Analysis - Budapest, Hungary
  • Foundations and emerging characteristics of information communities: Findings from a qualitative study of three communities (2001)
    Digital Communities: Cities in the Information Society, Commission on the Geography of Global Information Society - Chicago, IL
  • How libraries and librarians help: Context-centered methods for evaluating public library efforts at bridging the digital divide and building community (2001)
    Annual Conference, ALISE - Association for Library and Information Science Education - Washington, DC
  • How libraries and librarians help: IMLS sponsored research on the value of community information (2001)
    Web-Wise Conference on Libraries and Museums in the Digital World, IMLS - Institute of Museum and Library Services - Washington, DC
  • I keep to myself, but: Impediments and catalysts to information flow and social support within homeless populations (2001)
    International Sunbelt Social Network Conference, INSNA - International Network for Social Network Analysis - Budapest, Hungary
  • Information communities: How the Web facilitates information flow for everyday situations (2001)
    Annual Conference - INTERconnections, AoIR - Association of Internet Researchers - Minneapolis, MN
  • Beyond footcare: Communication and information flow in clinic settings (2000)
    Washington Medical Librarians Association - Lynnwood, WA
  • Community building using the 'Net: Perceptions of organizers, information providers and Internet users. (2000)
    Annual Conference - Internet Research 1.0: The State of the Interdiscipline, AoIR - Association of Internet Researchers - Lawrence, KS
  • Community information on the 'Net (2000)
    Annual Conference, Michigan Library Association - Detroit, MI
  • How librarians anticipate and respond to community information needs (2000)
    Multnomah County Library - Portland, OR
  • How Libraries and Librarians Help (2000)
    Annual Conference, ALA - American Library Association - Chicago, IL
  • Implications of the KALIPER results for LIS Education (2000)
    School of Library and Information Studies, University of Alberta - Edmonton, AB, Canada
  • KALIPER: What the field says about LIS education at the dawn of a new century: Overview of Findings (2000)
    Annual Conference, ALISE - Association for Library and Information Science Education - San Antonio, TX
  • Social Capital as Embedded in the Social Support Networks of Homeless Populations (2000)
    International Sunbelt Social Network Conference, INSNA - International Network for Social Network Analysis - Vancouver, BC, Canada
  • The role of theory in LIS Education and Research: Overview of Results (2000)
    Annual Conference, ALISE - Association for Library and Information Science Education - San Antonio, TX
  • Trends in LIS education: Results from the KALIPER Project (2000)
    School of Information, University of Michigan - Ann Arbor, MI
  • American public library participation in Internet community information delivery: Survey results and implications for reference service (1999)
    Annual Research Forum, RUSA - Reference and User Services Association (ALA) - New Orleans, LA
  • Beyond footcare: The role of community health nurses in linking the elderly with human services during clinical interaction (1999)
    International Nursing Research Congress, Sigma Theta Tau International - Edmonton, AB, Canada
  • Community health nurses as strong-weak ties: Findings from an ethnographic study on communication between nurses and the elderly at neighborhood clinics (1999)
    International Sunbelt Social Network Conference, INSNA - International Network for Social Network Analysis - Charleston, SC
  • Conceptual and methodological issues with evaluating public library-community network initiatives (1999)
    Mid-Year Conference, ASIS&T - American Society for Information Science & Technology - Pasadena, CA
  • Help-seeking in an electronic world: The public library as a community information provider (1999)
    Annual Conference, Illinois Library Association - Chicago, IL
  • Information sharing in the community: Using social network theory to map information exchange among nurses and the elderly (1999)
    Division of Medical Informatics, Department of Community and Family Medicine, Duke University - Raleigh, NC
  • New strengths, new needs, new century: Opportunities for improving LIS education (1999)
    Annual Conference, ALISE - Association for Library and Information Science Education - Philadelphia, PA
  • The use of theory in library and information science education and research: Overview of a current study (1999)
    Annual Conference, ALISE - Association for Library and Information Science Education - Philadelphia, PA
  • "Only for emergencies": The role of network members in providing instrumental help, human services information and affective support to the elderly (1998)
    International Sunbelt Social Network Conference, INSNA - International Network for Social Network Analysis - Sitges, Spain
  • He says, she says: Differences between nurses' and seniors' predictions of seniors' use of human services information given at footcare clinics (1997)
    Annual Conference, Connections: The Great Lakes Information Science Conference - Ann Arbor, MI
  • I&R in the electronic age: Bringing it to the classroom (1997)
    Annual Conference, ALISE - Association for Library and Information Science Education - Washington, DC
  • Information-seeking via social networks: Overview of a PhD thesis on seniors' use of visiting nurses for obtaining human services information (1996)
    Annual Conference, Connections: The Great Lakes Information Science Conference - Toronto, ON, Canada
  • Meeting the public's needs for community information in the electronic age: Has the time for I&R agencies run out? (1996)
    School of Information, University of Michigan - Ann Arbor, MI
  • Gaining entry, gaining experience: Lessons learned in a naturalistic inquiry (1995)
    Annual Conference, Connections: The Great Lakes Information Science Conference - London, ON, Canada
  • Nurses' perceptions of their needs for community information: A proposal for an exploratory study in southwestern Ontario (1995)
    Annual Conference, ALISE - Association for Library and Information Science Education - Philadelphia, PA