iSchool Directory

Karen E. Fisher

CV Professor
fisher@uw.edu
Mary Gates Hall 330Q
Phone: 206-543-6238 | Fax: 206-616-3152

Specialization

  • Digital Youth
  • Information in Everyday Life
  • Mixed Methods

Courses

  • LIS 570 - Research, Assessment, And Design

Biography

Karen E. Fisher is a Professor at the Information School, and Adjunct Professor in the Communication Department at the University of Washington. She is also a Consultant for UNHCR Jordan, Visiting Professor at the Open Lab, Newcastle University, U.K., and Adjunct Professor, Åbo Akademi University, Turku, Finland. An advocate of humanitarian research, her passion is how HCI-industry-NGO collaborations can improve lives around the world and build futures. Her top priority is working with Syrian youth to increase educational opportunity, livelihoods and social connectedness at the UNHCR Za’atari Refugee Camp in Jordan. Parallel fieldwork focuses on Arab refugees in Europe, understanding their information behavior and the economic impacts of migration. With a mantra of “Youth First,” Karen's InfoMe group conducts in situ, co-design workshops with teens around the world and across the U.S., to understand how youth feel about social justice, and how they help families, friends and institutions by serving as ICT wayfarers, and are redefining information and the nature of information work through visual media.
Dr. Fisher is renowned for her development and use of theory and methods for understanding information problems, specifically on how people experience information as part of everyday life, with emphasis on the interpersonal aspects and the role of informal social settings or “Information Grounds.” With colleagues Karen has spearheaded several landmark projects, including the U.S. Impact Study (with Crandall and Becker) of how people use technology in public libraries across the U.S. Her Theories of Information Behavior (2005, with S. Erdelez & L. McKechnie) remains the top-selling monograph at www.ASIST.org, with numerous papers in most cited lists about how people engage with information. With a PhD in Information Science from the University of Western Ontario and Post Doc from the University of Michigan, Karen’s current and recent work is supported by the UNHCR, Google, the National Science Foundation, Amazon, the LEGO Foundation, Microsoft, the Institute of Museum and Library Services, the Bill and Melinda Gates Foundation, the United Way, and the Social Sciences and Humanities Research Council of Canada.
Websites: Syria.ischool.edu and InfoMe.uw.edu and Impact.ischool.uw.edu

Education

  • Post Doc, Information Science, University of Michigan, 1999
  • Ph D, Library & Information Science, University of Western Ontario, 1997
  • MLIS, University of Western Ontario, 1991
  • BA, Memorial University of Newfoundland, 1989

Awards

  • ASIS&T SIG USE Outstanding Contribution Award - ASIS&T, 2016

Consulting and Other Projects

  • UNHCR, Jordan, 2015

Memberships

  • American Library Association
  • American Society for Information Science & Technology
  • Association for Computing Machinery
  • Association for Library and Information Science Education
  • Public Library Association

Publications and Contributions

  • Conference Paper
    Al Asool at UNHCR Za’atari Camp: An asset-based field study of people, place and time (2017)
    Canadian 10th Annual Conference of the Canadian Association for Refugee and Forced Migration Studies (CARFMS), Centre for Asia-Pacific Initiatives’ Migration and Mobility Program, University of Victoria Authors: Karen Fisher, I. Omondi, E. Yafi, Z. Abdulmajid, K. Yefimova
  • Book, Chapter in Scholarly Book-New
    Seattle Public Library as place: Reconceptualizing space, community, and information at the central library [Reprinted from earlier work] (2017)
    Take one building: Interdisciplinary research perspectives of the Seattle Central Library, Page 135-160 Authors: Karen Fisher, M. L. Saxton, P. M. Edwards, J.-E. Mai
  • Conference Paper
    Za’atari Refugee Cookbook: Relevance, Challenges and Design Considerations (2017)
    CHI 2017 Authors: Karen Fisher, , R. Talhouk, K. Yefimova, D. Al-Shahrabi, E. Yafi, Ewalk S.
  • Conference Paper
    “Ray of Sunshine Happiness Gun” and other apps in pursuit of social justice: Teens designs from Philadelphia. (2017)
    iConference 2017 Authors: Karen Fisher, , A. Petersen-Kemp, E. Meyers
  • Conference Paper
    Adapting design thinking and cultural probes to the experiences of immigrant youth: Uncovering the roles of visual media and music in ICT wayfaring (2016)
    Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '16) Authors: Karen Fisher, Katya Yefimova, Ann Peterson Bishop
  • White Paper
  • Technical Report
    Final Report to UNHCR Jordan: Information-enabled Community Engagement and Asset Mapping at Za’atari Camp (2016)
    Authors: C. Maitland, Karen Fisher, B. Tomaszewski, Y. Xu
  • Conference Paper
    Future’s Butterflies: Co-Designing ICT Wayfaring Technology with Refugee Syrian Youth (2016)
    IDC '16: Proceedings of the The 15th International Conference on Interaction Design and Children Authors: Karen Fisher, Katya Yefimova, E. Yafi
  • Conference Paper
    HCI, forced migration and refugees: Collaborations across borders and fields (2016)
    CHI 2016 Development Consortium 2016: HCI Across Borders Authors: Karen Fisher, Katya Yefimova, Negin Dahya, E. Yafi, E. Belding, M. Borkert, G. Chi, A. Chib, C. Cravero, D. Diminescu, O. Farshi, K. Friedman, P. Giencke, V. Katz, P. Schmitt, N. Hoan, J. Wishnie, V. Wolf
  • Conference Poster
    ICTD for Forced Migration & Refugees (2016)
    ACM CHI International Conference on Information & Communication Technologies and Development 2016 Authors: E. Yafi, Karen Fisher, C. Maitland, A. Chib
  • Technical Report
    IMLS Final Report: Ethnic Minority Teens as Lay Information-Technical Mediaries: A Mixed-Methods Study of Patterns and Nuances for Designing Services in Public Libraries (2016)
    Authors: Karen Fisher, A. P. Bishop
  • Book, Chapter in Textbook-New
    InfoMe case study: Design research with immigrant and refugee youth in Seattle (2016)
    Community-based qualitative research: Approaches for education and the social sciences Authors: A. Bishop, Karen Fisher
  • Conference Poster
    The best, the worst and hardest to find: How people, mobiles, and social media connect migrants in(to) Europe (2016)
    Association of Internet Researchers (AoIR) Authors: M. Borkert, Karen Fisher, E. Yafi, Katya Yefimova
  • Conference Poster
    Digital youth as global wayfarers (2015)
    ACM Information Communication Technology for Development (ICTD) 2015 Authors: Karen Fisher, Ann P Bishop, Ban Al-Ani
  • Conference Workshop Paper
    Digital youth research network: Defining the field, building connections, and exploring collaborations (2015)
    iConference 2015 Authors: Beth Juncker, Eric Meyers, Marianne Martens, Gitte Balling, Karen Fisher, Ross Todd
  • Conference Workshop Paper
    IDC Course: Interaction design with immigrant and refugee teens (2015)
    ACM SIGCHI Interaction Design and Children (IDC) 2015 Authors: Karen Fisher, A. P. Bishop
  • Book, Chapter in Scholarly Book-New
    Information communities (2015)
    Information services today: An introduction, Page 20-26 Authors: Karen Fisher, Ann Bishop
  • Conference Paper
    Using ICT design to learn about immigrant teens from Myanmar (2015)
    Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (ICTD) Authors: A. P. Bishop, Karen Fisher
  • Technical Report
    Youth Mobile Phone and Internet Use January 2015 Za’atari Camp, Mafraq, Jordan. Report to the United Nations High Commissioner for Refugees (UNHCR) (2015)
    Authors: C. Maitland, B. Tomaszewski, E. Belding, Karen Fisher, Y. Xu, D. Iland, P. Schmitt, A. Majid
  • Conference Workshop Paper
    Youth perspectives on equity, access and information exchange in educational technology: Implications for research, practice, and policy (2015)
    Workshop, Digital Media & Learning Conference Authors: Katharine Davis, Karen Fisher, Negin Dahya, Jason Yip, Michael Eisenberg, Joanna Elizabeth Mills
  • Conference Short Paper
    Action! Co-designing interactive technology with immigrant teens (2014)
    ACM SIGCHI Interaction Design and Children (IDC) 2014 Authors: Karen Fisher, A P Bishop, Lassana Magassa, Philip Fawcett
  • Book, Chapter in Scholarly Book-New
    InfoMe: A Field-design methodology for research on ethnic minority youth as information mediaries (2014)
    New directions in children’s and adolescents’ information behavior research, Page 135-156 Authors: Karen Fisher, Ann Bishop, Philip Fawcett, Lassana Magassa
  • Conference Workshop Paper
    Teaching teen co-design: What belongs in a curriculum? (2014)
    Workshop on Curriculum or Not – Show Us How You Teach Interaction Design and Children! ACM SIGCHI Interaction Design and Children (IDC) 2014 Authors: Karen Fisher, A P Bishop, Lassana Magassa, Philip Fawcett
  • Journal Article, Academic Journal
    A social diffusion model of misinformation and disinformation for understanding human information behavior (2013)
    Information Research Authors: N Karlova, Karen Fisher
  • Conference Paper
  • Conference Paper
    InfoMe @ teen design days: A multi-variable, design thinking approach to community development (2013)
    ICTD 2013: International Conference on Information and Communication Technologies for Development Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Book, Scholarly-New
    InfoMe: A field-design methodology for research on ethnic minority youth as information mediaries (2013)
    New Directions in Children and Adolescents’ Information Behavior Research Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Journal Article, Academic Journal
    Teaching human information behavior: Report from the first ISIC international workshop with pedagogical examples for engaging students via Information Grounds and Lay Information Mediary fieldwork (2013)
    Information Research Authors: Karen Fisher, S Erdelez
  • Conference Paper
    Teen Design Days: Engaging Youth in Information Literacy through Design Thinking (2013)
    European Council on Information Literacy 2013 Authors: Karen Fisher, A Bishop, Lassana Magassa, Philip Fawcett
  • Conference Paper
    #misdis: A social network diffusion model of misinformation and disinformation (2012)
    Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis Authors: N Karlova, Karen Fisher
  • Conference Paper
    Designing for youth across the gulf: Fishbowl on how today's methods, theory and findings can support tomorrow's designs (2011)
    Proceedings of the American Society for Information Science & Technology 74th Annual Meeting Authors: Karen Fisher, Eliza Dresang
  • Research Report
  • Conference Poster
    Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Authors: Karen Fisher, J. A. Abrahamson, Michael Crandall, Samantha Becker
  • Conference Paper
    Measuring indirect access: Indicators of the impacts of lay information mediary behavior (2010)
    2010 IFLA World Library and Information Congress Authors: Christopher Coward, Karen Fisher
  • Journal Article, Academic Journal
    Mobile Social Networking as Information Ground: A Case Study (2010)
    Library & Information Science Research, Volume 32, Issue 2, Page 98-115 Authors: Karen Fisher, S. Counts
  • Research Report
  • Conference Paper
    South-North: Fishbowl on transferability of ICTs in income-poor to income-rich countries (2010)
    ICTD 2010: International Conference on Information and Communication Technologies and Development Authors: Christopher Coward, Karen Fisher
  • Conference Paper
    eGovernment services use and impact through public libraries: Preliminary findings from a national study of public access computing in public libraries (2010)
    Proceedings of the Hawaii International Conference on System Sciences, ISBN/ISSN: 978-0769538693 Authors: Karen Fisher, S Becker, Michael Crandall
  • Journal Article, Professional Journal
    Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009 (2009)
    Bulletin of the American Society for Information Science and Technology Authors: Karen Fisher, H. Julien
  • Journal Article, Academic Journal
    Communicating the Impact of Free Access to Computers and the Internet in Public Libraries: A Mixed Methods Approach to Developing Outcome Indicators (2009)
    Public Library Quarterly, Volume 28, Issue 2 Authors: Samantha Becker, Michael Crandall, Karen Fisher
  • Journal Article, Academic Journal
  • Conference Poster
  • Book Editor, Scholarly
  • Conference Paper
  • Conference Paper
    ICTD evaluation 20/20: Voices from around the world (2009)
    IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD) Authors: Karen Fisher, Ricardo Gomez, Christopher Coward
  • Book, Chapter in Scholarly Book-New
    Information behavior (2009)
    Annual Review of Information Science & Technology, Volume 43, Page 317-358, ISBN/ISSN: 978-1573873406 Authors: Karen Fisher, H. Julien
  • Book Entry, Almanac or Encyclopedia
    Information needs: Conceptual and empirical developments (2009)
    Encyclopedia of Library and Information Science, Issue 3, Page 5742, ISBN/ISSN: 978-0849397127 Authors: Karen Fisher, C. M. Naumer
  • Journal Article, Professional Journal
    Making sense of an information world: The everyday life information behavior of preteens (2009)
    Library Quarterly, Volume 79, Issue 3, Page 301-341, ISBN/ISSN: 0024-2519 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Journal Article, Professional Journal
    Lay information mediary behavior (LIMB) uncovered: Exploring how nonprofessionals seek health information for themselves and others online (2008)
    Journal of the Medical Library Association, Volume 96, Issue 4, Page 310-323, ISBN/ISSN: 1536-5050 Authors: Karen Fisher, J. A. Abrahamson, A. T. Turner, J. C. Durrance, T. Turner
  • Conference Paper
    Mobile social networking: An information grounds perspective (2008)
    Proceedings of Hawaii International Conference on System Sciences Authors: Karen Fisher, S. Counts
  • Journal Article, Academic Journal
    "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    Information Research, Volume 12, Issue 4 Authors: Karen Fisher, J. Abramhamson
  • Book, Chapter in Scholarly Book-New
    Field methods for investigating personal information management (2007)
    Personal information management, Page 76-88 Authors: Karen Fisher, Charles Naumer
  • Book, Chapter in Scholarly Book-New
    Seattle Public Library as place: Reconceptualizing space, community, and information at the central library (2007)
    Library as Place: History, community and culture, Page 135-160 Authors: Karen Fisher, Matthew Saxton, P. M. Edwards, J-E Mai
  • Journal Article, Academic Journal
    Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience (2007)
    Information Research, Volume 12, Issue 2 Authors: Karen Fisher, Carol Landry, Charles Naumer
  • Journal Article, Academic Journal
    Studying the everyday information behavior of tweens: Notes from the field (2007)
    Library & Information Science Research, Volume 29, Issue 3, Page 310-331 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Book, Chapter in Scholarly Book-New
    Tweens and everyday life information behavior: Preliminary findings from Seattle (2007)
    Youth information seeking behaviors: Contexts, theories, models and issues, Volume 2, Page 1-25 Authors: Karen Fisher, Elizabeth Marcoux, E. Meyers, Carol Landry
  • Book, Chapter in Scholarly Book-New
    Understanding the information behavior of stay-at-home mothers through affect (2007)
    Information and emotion: The emergent affective paradigm in information behavior research and theory, Page 211-233 Authors: Karen Fisher, Carol Landry
  • Journal Article, Academic Journal
    2-1-1 Information Services: Outcomes Assessment, Benefits-Cost Analysis, and Policy Issues (2006)
    Government Information Quarterly, Volume 23, Issue 3, Page 186-215 Authors: Matthew Saxton, Charles Naumer, Karen Fisher
  • Conference Abstract
    Building Bridges between Information Behavior Research and Information Architecture (2006)
    Proceedings of the American Society for Information Science and Technology Authors: David Hendry, Karen Fisher, J. E. Mai
  • Journal Article, Academic Journal
    Civic problem-solving viewed as an information use environment (2006)
    Information Research, Volume 11, Issue 4 Authors: Karen Fisher, J. C. Durrance, M. Souden, D. Walker
  • Book, Chapter in Scholarly Book-New
    Information grounds: Theoretical basis and empirical findings on information flow in social settings (2006)
    New directions in human information behavior, Page 93-111 Authors: Karen Fisher, Charles Naumer
  • Journal Article, Professional Journal
    Social types in technical newsgroups: Implications for information flow (2006)
    International Journal of Communications Law and Policy, Volume 11 Authors: Karen Fisher, T. C. Turner
  • Conference Paper
    The impact of social types within information communities: Findings from technical newsgroups (2006)
    HICSS - Hawaii International Conference on System Sciences Authors: Karen Fisher, T. C. Turner
  • Conference Paper
    The role of community-based, problem-centered information intermediaries in local problem solving (2006)
    Proceedings of the American Society for Information Science and Technology Authors: Karen Fisher, J. C. Durrance, D. Walker, M. Souden
  • Research Report
    Final IMLS report: Approaches for understanding community information use: A framework for identifying and applying knowledge of information behavior in public libraries (2005)
    Authors: Karen Fisher, Charles Naumer, J. C. Durrance
  • Book, Chapter in Scholarly Book-New
    Information Grounds (2005)
    Theories of information behavior, Page 185-190 Author: Karen Fisher
  • Journal Article, Academic Journal
    Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds (2005)
    Information Research, Volume 10, Issue 2 Authors: Karen Fisher, Charles Naumer, J. C. Durrance, L. Stromski, T. Christiansen
  • Book Editor, Scholarly
    Theories of Information Behavior (2005)
    , ISBN/ISSN: 978-1573872300 Authors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Book, Reprint in Translation
    Theories of Information Behavior (2005)
    , Page 431 Authors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Research Report
    WIN 2-1-1: Performance Evaluation and Cost-Benefit Analysis of 2-1-1 I&R Systems (2005)
    Authors: Karen Fisher, Matthew Saxton, Charles Naumer
  • Book, Scholarly-New
    How libraries and librarians help: A guide to identifying user-centered outcomes (2004)
    , Page 192, ISBN/ISSN: 978-0838908921 Authors: Karen Fisher, J. C. Durrance
  • Book, Chapter in Scholarly Book-New
    Information sharing among refugees
    ICTs for Refugees and Displaced Persons Author: Karen Fisher
  • Book, Chapter in Scholarly Book-New
    Information worlds of refugees (to be published in 2017)
    ICTs for Refugees and Displaced Persons Author: Karen Fisher
  • Journal Article, Public or Trade Journal
    The best, the worst and hardest to find: How people, mobiles, and social media connect migrants in(to) Europe
    Social Media + Society, Special Issue “Forced migration and digital connectivity in(to) Europe Authors: M. Borkert, Karen Fisher, E. Yafi, Katya Yefimova
  • Book, Scholarly-New
    Theories in motion: Using information experience theory to design policy, applications and practice
    Authors: S Erdelez, Karen Fisher

Presentations

  • Beyond WiFi: How Syrian Teens Hack Futures at UNHCR Za’atari Refugee Camp (2017)
    Paper presented at the 3M Workshop of Migrants, Marginalization and Mobile, Nanyang Technological University - Singapore
  • Co-designing library services with refugees: A Design Thinking Approach (2017)
    IFLA World Library and Information Congress (WLIC). Libraries. Solidarity. Society. 83rd IFLA General Conference and Assembly - Wrocław, Poland
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za’atari Refugee Camp (2017)
    Helsinki Public Library - Helsinki, Finland
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za’atari Refugee Camp (2017)
    Nordic PhD Symposium and Akershus University College - Oslo, Norway
  • Library Caravans and Ideas Boxes at UNHCR Za’atari Camp, Jordan (2017)
    IFLA World Library and Information Congress (WLIC). Libraries. Solidarity. Society. 83rd IFLA General Conference and Assembly - Wrocław, Poland
  • Refugees & HCI workshop: The role of HCI in responding to the refugee crisis (2017)
    CHI 2017 (Withdrawn due to U.S. political situation; submitted and accepted for C&T in France, 2017) - Boulder, CO
  • Refugees & HCI workshop: The role of HCI in responding to the refugee crisis (2017)
    Communities & Technologies - Troyes, France
  • Stand #WithRefugees: Workshop on Field and Design Methods for Supporting Refugees through Library Services and Other Social and Policy Innovations (2017)
    iConference 2017 - Wuhan, China
  • The value of a smart phone and things they’d have done differently: Information pitfalls and plans for the future of Syrian refugees in a Berlin Camp (2017)
    10th Annual Conference of the Canadian Association for Refugee and Forced Migration Studies (CARFMS), Centre for Asia-Pacific Initiatives’ Migration and Mobility Program, University of Victoria - Victoria, British Columbia, Canada
  • Creating Futures through Magical Devices and Library Caravans: Participatory Design with Syrian Youth at Za'atari Refugee Camp (2016)
    University of Washington-Tacoma - Tacoma, WA
  • Design and field insights with refugees in camps by conflict zones (2016)
    Open Lab, Newcastle University - Newcastle Upon Tyne, UK
  • Design and field insights with refugees in camps by conflict zones. International Conference: Migration in a turbulent world (2016)
    ISA Research Committee on the Sociology of Migration RC31 - Doha, Qatar
  • Designing library services to assist refugees with integration into the EU (2016)
    Helsinki Public Library - Finland
  • Future Builders: Magical Devices and Start-ups by Syrian Youth at the UNHCR Za’atari Refugee Camp (2016)
    Amazon - Seattle, WA
  • Future Builders: Magical Devices and Start-ups by Syrian Youth at the UNHCR Za’atari Refugee Camp (2016)
    Google Kids and Families Team, Crisis Response Team, Verily, Alphabet - Mountain View, CA
  • Future butterflies and builders of Syria: Community capacity building through people, libraries and technology at the Za’atari Syrian Refugee Camp (2016)
    Global Libraries and Electronic Medical Records (EMR), Bill and Melinda Gates Foundation - Seattle, WA
  • ICTD for Forced Migration & Refugees (2016)
    ACM CHI Information Computers Technology and Development 2016, University of Michigan - Ann Arbor, MI
  • Information Worlds of Refugees: Workshop on Fieldwork and Design Methods with Displaced Populations by Conflict Zones (2016)
    ISA Research Committee on the Sociology of Migration RC31 - Doha, Qatar
  • Peace Robots: Creating Futures with Syrian Youth at Za’atari Refugee Camp (2016)
    Canadian Embassy - Washington, DC
  • Post-conference Youth Networking Workshop: Engaging Youth through Digital Solutions (2016)
    An initiative of the Center for Public Health Practice (CPHP) and the Center for Research on Population and Health (CRPH), American University of Beirut - Beirut, Lebanon
  • Supporting forced migrants through information: Insights from Za’atari and Berlin (2016)
    Nordic PhD Symposium, Oslo and Akershus University College - Norway
  • Teen Design Day on Co-Designing Technology to Support Social Justice with Free Library of Philadelphia + iConference Interactive Peer Debriefing (2016)
    iConference 2016 - Philadelphia, PA
  • Teen Design Day on Co-Designing Technology to Support Social Justice with Free Library of Philadelphia + iConference Interactive Peer Debriefing (2016)
    iConference 2016 - Philadelphia, PA
  • The commodification of information among Arab migrants: Journeys to Europe, price by bit (2016)
    Minority Research Annual Seminar, Åbo Akademi University - Finland
  • Wayfaring technologies for youth at UNHCR Za’atari Camp, Jordan (2016)
    National Science Foundation Workshop on Information and Communication Technologies for Displacement II - Washington, DC
  • Za’atari Camp at the Jordanian-Syrian border: Redefining connectivity, encapsulation and cosmopolitanism (2016)
    Koninklijke Nederlandse Akademie Van Wetenschappen (Royal Netherlands Academy of Arts and Sciences, KNAW) colloquium - Amsterdam, Netherlands
  • “Circling the gap” with Syrian youth at the Al-Za’tari refugee camp, Jordan: Stories for supporting infomediary design (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • Digital youth: The state of affairs (invited panelist) (2015)
    Digital Media and Learning - Los Angeles, CA
  • Human Information Experience and Psychological Contexts (2015)
    Spring Convention, Washington State Psychological Association - Seattle, WA
  • Immigrant youth as ICT wayfarers: 20 million reasons to better support schools, libraries, and society (2015)
    Partnership for Progress on the Digital Divide 2015 International Conference - Phoenix, AZ
  • Immigrant youth as ICT wayfarers: 20 million reasons to better support schools, libraries, and society (2015)
    Scoil an Léinn Eolais agus Cumarsáide, University College Dublin - Dublin, Ireland
  • Keeping it Real: How Do You Find Your—and Everyone’s—Everyday Information? (2015)
    2015 Annual Conference of the American Society of Indexers - Seattle, WA
  • Seattle Digital Youth Think Tank 2014: Inaugural Reporting Out. (2015)
    Annual Meeting of the American Library Association - San Francisco, CA
  • Seattle Digital Youth Think Tank 2014: Overview and White Paper Directions (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • Syrian Youth as Infomediaries: Stories from UNHCR Za’atari Refugee Camp (2015)
    Digital Youth Workshop, iConference 2015 - Newport Beach, CA
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Community Services - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Protection Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Youth Services Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Health Services Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Youth Services Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees Security Taskforce - Za'atari, Jordan
  • The Mobile and Internet use of youth at the UNHCR Za’atari Syrian Refugee Camp, Jordan: Findings from January 2015 survey and design workshops (2015)
    UN Agency for Refugees -- Community Mobilization - Za'atari, Jordan
  • Developing theories and models in research: Where to begin (2014)
    ALISE 2014 Annual Conference - Philadelphia, PA
  • Digital Youth - The State of Affairs (2014)
    Annual Meeting of the Association for Information Science & Technology (ASIS&T) 2014 - Seattle, WA
  • Digital Youth: Towards a new multidisciplinary research network (2014)
    Workshop conducted at the annual iConference 2014 - Berlin, Germany
  • InfoMe: Theory and methods for working with youth (2014)
    Digital Youth Workshop, 2014 iConference - Berlin, Germany
  • Information grounds as informal social settings for experiencing information: Factors of people, place, and information factors (2014)
    SFB/TR 8 Colloquium, Spatial Cognition Research Center, University of Bremen - Bremen, Germany
  • Information grounds: Field workshop (2014)
    SFB/TR 8 Colloquium, Spatial Cognition Research Center, University of Bremen - Bremen, Germany
  • Collaboration-the most wicked enabler to fabulously successful research (2013)
    QQML2013: 5th International Conference on Qualitative and Quantitative Methods in Libraries, La Sapienza University - Rome, Italy
  • Digital youth workshop: Calling all designers, researchers, and policy makers. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Human Information Experience in a Social World (2013)
    Opava, Czech Republic
  • Info mediaries: How immigrant and refugee youth help others through information and technology (2013)
    i3 Conference: Information: Interactions and Impact, Robert Gordon University - Aberdeen, Scotland, United Kingdom
  • InfoMe @ teen design days: A multi-variable, design thinking approach to community development (2013)
    ICTD 2013: International Conference on Information and Communication Technologies for Development - Cape Town, South Africa
  • InfoMe: Forging new theory and methods to empower ethnic minority youth as info-mediaries (2013)
    CoLIS 8: Eighth International Conference on Conceptions of Library and Information Science - Copenhagen, Denmark
  • Information Grounds: A field method and design workshop for supporting how people experience everyday information in informal social settings (2013)
    QQML2013: 5th International Conference on Qualitative and Quantitative Methods in Libraries, La Sapienza University - Rome, Italy
  • Information Grounds: A Field Method and Design Workshop for Supporting how People Experience Everyday Information in Informal Social Settings (2013)
    Opava, Czech Republic
  • Methods, practice, theory: Researching Human information behavior in the context of migration. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Overview of the Digital Youth Summit 2014 (2013)
    Presentation to the MLIS Advisory Board, University of Washington Information School - Seattle, WA
  • Teaching information behavior: Sharing global experiences (2013)
    ALISE ?13 Always the beautiful question: Inquiry supporting teaching, research and professional practice - Seattle, WA
  • Teen design days: Promoting youth civic engagement through design thinking (2013)
    McArthur Digital Media & Learning Conference - Chicago, IL
  • Using design thinking to empower ethnic minority immigrant youth in their roles as information and technology mediaries. Scholarship in action: data, innovation, wisdom (2013)
    iConference 2013 - Fort Worth, TX
  • Using design thinking to empower ethnic minority immigrant youth in their roles as technology and information mediaries (2013)
    CHI 2013 Changing Perspectives. ACM SIGCHI Conference on Human Factors in Computing Systems - Paris, France
  • #misdis: A social network diffusion model of misinformation and disinformation (2012)
    Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis - Redondo Beach, CA
  • A social diffusion model of misinformation and disinformation for understanding human information behavior (2012)
    ISIC 2012: The Information Behaviour Conference, Keio University - Tokyo, Japan
  • Application of LIS research and theories to systems and services that respond to users? knowledge construction and sensemaking of information needs (2012)
    Information, interaction, innovation: Celebrating the past, constructing the present and creating the Future: 75th Annual Conference of the American Society for Information Science & Technology - Baltimore, MD
  • Information grounds: Theory and methods for designing around information spaces (2012)
    University of Missouri - Columbia, MO
  • Information grounds: Theory and methods for designing around information spaces (2012)
    School of Library & Information Studies, University of Alabama - Tuscaloosa, AL
  • Lay information-technical mediary behavior (LIMB): Incorporating field research in the classroom by drawing on the experiential (2012)
    ISIC 2012: The Information Behaviour Conference - Tokyo, Japan
  • SIG USE 2012 Symposium on research methods for studying Information behavior (2012)
    Baltimore, MD
  • Teen design days: lightning and enlightening (2012)
    75th Annual Conference of the American Society for Information Science & Technology, SIG USE Research Symposium - Baltimore, MD
  • U.S. Impact Study and Programs Supported by the Bill and Melinda Gates Foundation Global Libraries Program (2012)
    Presentation to Program Officers, University of Washington - Seattle, WA
  • Building usable large-scale datasets for accountability and advocacy in troubled times: The U.S. IMPACT Dataset (2011)
    Journal of Information Technology & Politics Conference 2011: The Future of Computational Social Science - Seattle, WA
  • Designing for youth across the gulf: Fishbowl on how today?s methods, theory and findings can support tomorrow?s designs (2011)
    American Society Information Science & Technology Annual Meeting - New Orleans, LA
  • Designing for youth across the gulf: How today's methods, theory and findings can support tomorrow's designs (2011)
    Bridging the Gulf: Communication and Information in Society, Technology, and Work, American Society for Information Science & Technology - New Orleans, LA
  • Infomediaries and Performance of Public Access Computing Venues (2011)
    Internet Research 10, Association of Internet Researchers AOIR - Seattle, WA
  • Theories of information behavior in motion: Designing applications and practices (2011)
    iConference 2011:Inspiration, integrity, intrepedity - Seattle, WA
  • Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Annual Meeting, Medical Library Association - Washington, DC
  • Information literacy: The power and implications of lay information mediaries (2010)
    Annual Conference, LILAC - Librarians' Information Literacy Annual Conference - Limerick, Ireland
  • Lay information mediary workshop (2010)
    Peer Learning Meeting, Bill & Melinda Gates Foundation, Global Libraries Program - Helsinki, Finland
  • Opportunity for All: American Public Benefits from Library Internet (2010)
    National Meeting, PLA - Public Library Association - Portland, OR
  • Opportunity for All: American Public Benefits from Library Internet [online presentation] (2010)
    Webinar, WebJunction
  • Opportunity for All: American Public Benefits from Library Internet [online presentation] (2010)
    International City/County Management Association webinar
  • South->North: Fishbowl on transferability of ICTs in income-poor to income-rich countries (2010)
    Annual Conference, ICTD - International Conference on Information and Communication Technologies and Development (IEEE) - London, England, United Kingdom
  • U.S. Impact Study: Overview (2010)
    Peer Learning Meeting, Bill & Melinda Gates Foundation, Global Libraries Program - Helsinki, Finland
  • Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009 (2009)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Vancouver, BC, Canada
  • Communities Connect: Community Technology Wildcard (2009)
    Annual Conference, iSchools Caucaus - Chapel Hill, NC
  • Free access to computers and the Internet at public libraries: International reflections on outcomes and methods (2009)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Vancouver, BC, Canada
  • Taylor's information use environments (IUEs) (2009)
    Bob Taylor: Ideas, Impact, and Remembrances. Information School, University of Washington - Seattle, WA
  • Teaching research methods in I-Schools (2009)
    Annual Conference, iSchools Caucaus - Chapel Hill, NC
  • The Impact of Free Access to Computers and the Internet at Public Libraries (2009)
    International Conference, Community Indicators Consortium - Bellevue, WA
  • East Coast, West Coast: Unifying Findings about Immigrants' Information Seeking and ICT Use (2008)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Columbus, OH
  • How librarians and libraries help through public access computing (2008)
    U.S. Libraries Opportunity Online Program Meeting, Bill & Melinda Gates Foundation - Anaheim, CA
  • How libraries and librarians help through public access computing (2008)
    Queensland State Library - Brisbane, Australia
  • Let's get wild: Building a national research and service agenda for community technologies and networking (2008)
    Annual Conference: Futures: Systems, Selves, Society, iSchools Caucus - Los Angeles, CA
  • Mobile social networking: An information grounds perspective (2008)
    Annual Conference, HICSS - Hawaii International Conference on System Sciences (IEEE) - Waikoloa, HI
  • Modeling lay information mediary behavior: Implications for information services and health outcomes (2008)
    Annual Meeting, Medical Library Association - Chicago, IL
  • Researching and meeting the needs of lay information mediaries and their muses (2008)
    Creating Knowledge Conference - Turku, Finland
  • Sense-Making: A methodological perspective (2008)
    Annual Conference, Sensemaking Workshop, SIGCHI - Special Interest Group on Computer-Human Interaction (ACM) - Florence, Italy
  • Showing the power of ICTs through outcome assessment: Lessons from Seattle (2008)
    Conference on "Online and Off to the Future for Nonprofits!", Connecting Up - Brisbane, Australia
  • Teaching information behaviour (2008)
    Annual Conference, ISIC - Information Seeking in Context - Vilnius, Lithuania
  • The Impact of Free Access to Computers & the Internet at Public Libraries (2008)
    Winter Quarter Meeting, ALUW - Association of Librarians of the University of Washington - Seattle, WA
  • "Social types and personas: Typologies of persons on the web and designing for predictable behaviors." (2007)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Milwaukee, WI
  • "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    International Conference on Conceptions of Library and Information Science: "Featuing the Future", Swedish School of Library and Information Science - Bor?s, Sweden
  • DEVI: Empowering women through mobile technology. (2007)
    Microsoft TechFest - Redmond, WA
  • Pink, waterproof, and scented: Designing mobile technology for women (2007)
    iEdge Conference, Information School, University of Washington - Seattle, WA
  • Seattle Public Library as "place": Community building and impact (2007)
    Annual Conference, LIDA - Libraries in the Digital Age - Dubrovnik, Croatia
  • Shop and talk: Supporting women's nurturing and providing roles through mobile technology (2007)
    Grace Hopper Celebration of Women in Computing Conference, Anita Borg Institute for Women and Technology - Orlando, FL
  • Being user-oriented:˜Convergences, divergences, and the potentials for systematic dialogue between disciplines and between researchers, designers, and providers. Panel organized by B. Dervin. (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Civic problem-solving viewed as an information use environment (2006)
    Annual Conference, ISIC - Information Seeking in Context - Sydney, Australia
  • How libraries and librarians make a difference in their communities (2006)
    Conference on the Potential of Public Libraries in Developing Viable Local Communities, School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Information grounds and knowledge organization: Realizing the potential (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Modeling the information behavior of lay mediaries (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Outcomes of community technology centers: Stories from Yakima (2006)
    Statewide Meeting, Communities Connect Network - Seattle, WA
  • Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience (2006)
    Annual Conference, ISIC - Information Seeking in Context - Sydney, Australia
  • Stay-at-home mothers and the role of affect in everyday information behavior (2006)
    Annual Research Symposium, SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T) - Austin, TX
  • The death of the user and other ruminations on information behavior research (2006)
    Swedish School of Library and Information Science, The University College of Bor?s - Bor?s, Sweden
  • The death of the user and other ruminations on information behavior research (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • The death of the user and other ruminations on information behavior research (2006)
    Royal School of Library and Information Science - Copenhagen, Denmark
  • The fabulous poor-rich information worlds of mothers who stay-at-home. Panel entitled Channeling Chatman: Questioning the applicability of a research legacy to today's small world realities, organized by C. Fulton (2006)
    2006 Annual Conference of the American Society for Information Science & Technology - Austin, TX
  • The missing piece: Affect and the information behavior of stay-at-home mothers (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • The role of community-based, problem-centered information intermediaries in local problem solving (2006)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Austin, TX
  • Trends in U.S. LIS education: The iSchool factor (2006)
    School of Library and Information Studies, Oslo University College - Oslo, Norway
  • Tweens and the role of affect in everyday life information seeking (2006)
    Annual Research Symposium, SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T) - Austin, TX
  • Connecting research and practice: Innovations and research at the Seattle Public Library (2005)
    Annual Conference, ALA - American Library Association - Chicago, IL
  • Connecting Research and Practice: Special Populations (2005)
    Annual Research Symposium, SIG USE - Special Interest Group on Information Needs, Seeking, and Use (ASIS&T) - Charlotte, NC
  • Information grounds of college students (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • Lost, found, and feeling better: Exploring proxy health information behavior (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • Our academic life: Challenges facing i-Schools (2005)
    Conference of the i-School Deans' Community: Bridging Disciplines to Confront Grand Challenges - University Park, PA
  • Proxy searchers uncovered: Research lessons on how ordinary folks seek health information for others online (2005)
    Annual Meeting, Medical Library Association - San Antonio, TX
  • Seattle Public Library as "place": Community building (2005)
    Shattering Stereotypes Conference, Seattle Public Library - Seattle, WA
  • The emotional frontiers of tweens and stay-at-home moms. Panel organized by D. Nahl (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • The information grounds of UW's students (2005)
    Winter Quarter Meeting, ALUW - Association of Librarians of the University of Washington - Seattle, WA
  • Tweens. Connecting Research and Practice: Special Populations (2005)
    Annual Research Symposium, SIG USE - Special Interest Group on Information Needs, Seeking, and Use (ASIS&T) - Charlotte, NC
  • When the user isn't really the user, nobody is yet using, and uses are multifold. Panel on Sense-Making organized by B. Dervin (2005)
    Annual Meeting, ASIS&T - American Society for Information Science & Technology - Charlotte, NC
  • Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds (2004)
    Annual Conference, ISIC - Information Seeking in Context - Dublin, Ireland