iSchool Capstone

Information Architecture for the Missoula Public Library Website: Research & Recommendations

Project tags:

information architecture

information behavior & user research

knowledge organization

Project poster

Missoula Public Library in Missoula, MT is building a new library website for 2020. Our capstone team sought to better understand the content, context, and users of the library’s website to improve the information architecture. We restructured the global navigation to have a topical organization scheme and eliminated ambiguous terms. We also developed a written report with a summary of our research, recommended information architecture, best practices going forward, and curated data for future analyses. The result being a "digital branch" that builds community, enhances library services, and saves the time of the user.

Project participants:

Leah Hammerquist

MLISOnline

Michelle Leedahl

MLISOnline