iSchool Capstone

Partners in Health: Bringing Elite Care to You

Project tags:

business & systems analysis

Project poster

The healthcare industry is undergoing rapid change whereby it is expected to perform better with fewer resources. Regional health systems struggle to perform at the level of national or larger teaching institutions with respect to infrastructure and knowledge. We have performed analysis on behalf of Lakeland Regional Health (LRH), a large regional healthcare system. LRH hopes to enhance the quality of its service and business performance through a key partnership with a nationally-recognized healthcare system. We have provided consulting services to LRH in outlining strategic initiatives and business intelligence implementations to help them verify the benefits are worth the cost of this partnership. These include market share analysis to assess outmigration trends and evaluation of quality of care to identify key areas for improvement. Findings were delivered through a report and dashboard that will help them predict the areas of focus and systematically track their performance against their goals.

Project participants:

Amanda Thompson Meza

MSIM

Navin Hegde

MSIM

Bibin Varghese

MSIM