iSchool Capstone

Queering ILL

Project tags:

community engagement & outreach

equity & inclusion

social justice

Project poster

This project seeks to investigate how interlibrary loan (ILL) serves the queer community. Results indicate that many libraries are marketing their ILL services to patrons. Privacy issues occurred rarely. A large portion of the queer community gets their queer material from the library. This community appears to both know about and use ILL services. Reasons queer participants gave for not using the service range from privacy issues to not knowing how to utilize the service. ILL departments can better serve the queer community through targeting them in its advertising, creating inclusive policies, focusing on privacy, and looking into eBook lending.

Project participants:

Rea Harris

MLISOnline

Sinclair St. Claire

MLISOnline