iSchool Capstone

Information Behavior and Library Awareness of King County's Returning Citizens

Project tags:

equity & inclusion

information behavior & user research

information literacy

Project poster

Thousands of people in Washington State are released from correctional custody every year to face the challenge of reentering the community. This research provides simple data that enables public libraries to better understand the challenges and needs of the formerly incarcerated people they serve, and design effective services and outreach to engage those who are not already library users. By collecting data directly from formerly incarcerated people, this study was able to form a rough profile of the community and discern patterns of need, information seeking behavior, and library perception and awareness.

Project participants:

Caitlin Williams

MLIS Online