iSchool Capstone

Understanding and Designing a Holistic User Experience for AWS Kinesis

Project tags:

information behavior & user research

ux & interaction design

Project poster

A new addition to AWS, not much user research has been conducted on Kinesis, the company’s data streaming service, to understand its users’ needs and challenges. Presently, one major design question that exists is how can Kinesis’ entry points and onboarding experience be redesigned to help drive more engagements across different user personas who may interact with Kinesis. Through this project, in which our team has taken this design question through a user-centered and lean design process, we strive to help make Kinesis a better product for its users, thereby increasing its impact and prominence within the AWS family.

Project participants:

Haranshvir Gujral

MSIM

Khiem Nguyen

MSIM