Cutting costs while improving the patient experience of care (including satisfaction and quality), can be a challenge. Instead of creating innovative programs, health organizations can utilize existing programs. Shifting patients use of facility to mail order programs may alleviate some of these withstanding issues and improve health outcomes overall. Research that I conducted showed that past endeavors did not include patient input or entire organizational involvement. Analyzing the past year’s data, I provided the organization with the number of facility orders that can be shifted to mail order (without any impact to patients) along with a predicted forecasted trend.