In 2013, Western Washington University’s Office of University Residences began creating a departmental intranet. As of December 2015, though the intranet was up and running, staff were not confident working within it. Administrators worried that a lack of training would lead to a disorganized intranet. My Capstone sought to build staff enthusiasm and confidence around the intranet, giving them the skills to add content in ways that ensure easy access to well-organized content. I collected staff feedback, which I used to develop and implement two in-person intranet trainings. Trainings focused on skill acquisition as well as active discussion about the intranet. I also created supporting documentation and recommendations for the future. Staff evaluations of these trainings were encouraging, and this in-person training will be incorporated in new employee orientations. This Capstone helped to build energy and discussion around the intranet, and will assist with its long-term success.