MSIM Advisory Board
Ray Chan is a Managing Director with the IoT Practice of the Accenture Digital business unit. He is responsible for delivering client business outcomes on IoT analytics implementations across industries. Chan is passionate in finding, developing and coaching next generation information business and technology leaders.
Chan has more than 30 years of consultative selling, business development and technical architecture experience with global clients. He started his career with IBM and spent 15 years building and selling enterprise and communications software, then moved to the wireless industry and spent the next 10 years developing 3G/4G technologies and selling business applications with Hutchison Whampoa Group. While at Hutchison as a client of Accenture, he deployed their global telecom service delivery platform and mobile video streaming services supported by content license and distribution agreements. He holds a BS in Computer Science and an MBA from the University of Windsor and FANFE from the Stanford Graduate School of Business.
Frank E. Coker, MBA, CMC
Frank Coker is a professional management consultant, specializing in business strategy and information technology and is a founder and CEO of a new start-up called CoreConnex. He has been a management consultant for over 25 years. He generally works with CEOs and executive teams in developing business plans and strategic initiatives. He has co-founded six start-up companies and has served as president and CEO, chairman of the board, COO, CFO, and CIO in numerous companies. He has directed numerous business turn-arounds, participated in mergers and acquisitions, supported new business development and has assisted venture capital organizations in assessing investment opportunities. In 1994, he founded Health Systems Technologies (HST), and raised $22 million in venture capital; the assets of that company are now part of WebMD. His prior work experience includes five years with Price Waterhouse as a Senior Manager in consulting, and five years with IBM in sales and marketing, and more than 20 years as president of his current consulting firm, ISMI.
Coker holds a master's degree in Business Administration and a bachelor's degree in Computer Science. He is a board member and past president of the Institute for Management Consultants, Pacific Northwest Chapter, and board member and past president of the Society for Information Management, Seattle Chapter. He teaches at the University of Washington Information School in the Master of Science in Information Management program.
Mike Cowden is the General Manager of Slalom Consulting's Delivery Network organization. Slalom is a business and technology firm with offices in the United States, UK and Canada. The Slalom Delivery Network has regional delivery centers located within proximity to clients and offices. Cowden has 25 years of experience providing strategy and technology solutions across a number of countries and industries. Prior to joining Slalom, he was a partner with Accenture for 19 years where he was responsible for selling, solutioning and delivering large enterprise technology solutions, leveraging distributed global teams. Mike graduated from the University of Washington with a degree in economics and from Willamette University with an MBA. Mike lives in Issaquah with his family and enjoys skiing, running and date nights in Woodinville with his wife.
Deering is VP Marketing and Business Alliances at Ramp Technology Group. Ramp provides user experience (UX) and technology consulting services to many of the largest corporations in the Pacific Northwest.
He is an experienced technology executive passionate about marketing, customers, and startups. Prior to Ramp, he was co-founder and VP Storefront for HomeGrocer.com. Deering has more than 25 years experience in high-tech companies and has held senior management positions including VP Business Development, VP Operations and General Manager for online services, software, and hardware companies. He's a board member of WISErg and advisory board member of OMNI Retail Group. Deering serves as a judge and coach for UW Foster School of Business annual Business Plan Competition as well as a judge and coach for SVP Fast Pitch Seattle. He is a graduate of the Executive Marketing Program – Sauder School of Business of the University of British Columbia.
Hogenson joins Ernst & Young as a Principal in the Advisory PI Practice from Accenture where he led the Pacific Northwest territory for Accenture’s Retail Practice. He was responsible for all aspects including building out the retail team (people development), brand and marketing, growing client base, cross-client marketing and innovation events and overall business operations. He was responsible for originating new client relationships as well as overseeing growth and delivery on a long-term basis. Prior to that Hogenson was at Manugistics (now part of JDA Software), where he led their Global Services group as well as their Product Development organization. Previously, he was a part of Accenture’s Supply Chain Strategy Practice providing broad supply chain services across industries with a focus on consumer products and retail companies.
Hogenson has 25+ years of experience working with large, global corporations such as Walmart, Costco, Nike, Starbucks, Gap, Amazon.com as well as many others. In this capacity, he has helped companies in all areas including new market entry (ie – China, Spain, France, etc.), store operations, eCommerce, supply chain, digital, back office, customer insight and service, product lifecycle management and more.
He also serves on the Board of FareStart, a Seattle non-profit providing culinary job and life skills training for homeless and disadvantaged Adults and Teens. He has a BS in Mechanical Engineering from Seattle University and an MBA from the University of North Carolina, Chapel Hill.
Jim Loter is the Director of Digital Engagement for the City of Seattle. Previously, he was Director of Information Technology for the Seattle Public Library and Associate Vice Provost for the Office of Information Management at the University of Washington. His passion is helping people develop and use technology-enabled solutions to achieve greater digital equity, educational outcomes, community engagement, and civic participation. He has also taught organizational management courses for the MSIM program.
Loter has a master's degree in film studies from the University of Iowa, focusing on Irish cinema, semiotics, narrative theory, and early cinema. He enjoys running, board games, baseball, and poker, and is a competitive épée fencer.
Monica McCool is currently a Senior Product Manager at Vertafore. She has experience in both business and technology roles that enable her to focus on uniting people, process, and technology to develop software solutions that solve customers’ business problems. She is a serial “intrapreneur” focused on creating new revenue streams and bringing them to market for B2B and B2C applications in insurance, legal, banking, financial services, retail, and health-care industries.
McCool’s recent work focuses on the interoperability of big data and leveraging it to provide new forms of competitive intelligence, insight, and analytics that inform strategic decision making in the insurance industry.
McCool is a graduate of the Master of Science in Information Management program at the University of Washington Information School and is honored to contribute to the ongoing advancement of the program.
Steven Miller leads academic programs for IBM Analytics Group. His primary focus is collaborating with universities to build the pipeline of talent needed by the data driven organization. Miller’s work includes data and analytics literacy, and he focuses on emerging specialist roles such as data scientist and data engineer.
IBM Analytics sponsors big data and analytics education conferences in partnership with leading universities and provides curriculum development awards to top faculty worldwide. Miller joined IBM in 2001 as part of the acquisition of Informix Software, a leading provider of mission critical database systems. Since joining IBM, he has held multiple roles in product management, product marketing, and business and go-to-market strategy.
Jason Phelps is currently the Senior Group Supply Chain Manager for Crane Aerospace & Electronics. Phelps was formally a Senior Supply Chain Program Manager for Microsoft IEB Division, responsible for the consigned part space for Xbox. Previously, Phelps was the North American Production Control Manager for Fluke Corporation responsible for the materials organization, acquisition integration and the production control business analyst group. He has 15 years of supply chain and materials management experience, while working in various industries from electronics to heavy truck and retail. Phelps specializes in lean, supply chain management, information management in operations and is a (CDDP) Certified Demand Driven Planner. He also serves as an advisory board member for Western Washington University's Manufacturing and Supply Chain Management program and Central Washington University's Supply Chain Management Institute. Phelps holds a MBA in Technology Innovation Management from Pacific Lutheran University and a Master of Science in Information Management from the University of Washington.
Agueda Sanchez is an information professional with over 20 years experience developing strategies, products, systems and information solutions for Fortune 500 companies. She is a member of the American Society for Information Science and Technology and the Information Architecture Institute.
As a consultant, Sanchez focuses on B2B eCommerce, developing solutions for transforming business and technical requirements into the user experience framework, communicating the website's interactivity, functionality and workflow; defining the user-system dialog utilizing user-centered design, providing appropriate user-feedback mechanisms, and maximizing customer satisfaction; and occasionally creating personas and use cases, prototypes, conceptual models and taxonomies.
Sanchez is the president and co-founder of RealArt, Inc., an art rental and sales business that promotes emerging artists and targets the real estate and home staging industries.
Previously Sanchez worked as a lead enterprise architect for Starbucks Coffee Company and was responsible for the company's information strategy and compliance. She delivered the enterprise content strategy for all of its web properties, a data stewardship program for master data management, and an eDiscovery strategy plan. She also developed information architecture best practices for the company.
Prior to Starbucks, Sanchez held a number of roles at Microsoft, where she worked for 14 years. She contributed to the company's continued viability by leading development of 10 major software products, grew Tablet PC handwriting recognition business by 30 percent and saved $1.2 million by negotiating more advantageous vendor contracts.
Sanchez has published two articles and participated in a national study on the social, economic, personal and professional value of free access to computers at public libraries. She received her Master of Science in Information Management from the University of Washington Information School.
Bill Schrier recently retired from service as Chief Technology Officer (CTO) for the City of Seattle and director of the City's Department of Information Technology (DoIT). As CTO, Schrier was responsible for setting standards and policies governing the use of information technology in City government. As Director of DoIT, Schrier's responsibilities included the city's data center, computing services, information security, website, municipal television station, community technology, electronic mail system, public safety radio system, telephone network and data communications network. Schrier has been working in information technology with the City of Seattle since 1982. He recently took a new job with the State of Washington, helping to build a nationwide wireless network for first responders.
Schrier chairs the Regional Communications Board, which governs the operation of the 800 megahertz public safety radio network for King County. He is secretary of the Metropolitan Information Exchange (MIX), a national association of City and County CIOs.
He writes a blog about the intersection of information technology and government, how they sometimes collide but often influence and change each other. It can be found at schrier.wordpress.com.
Schrier is a retired officer with the U.S. Army Corps of Engineers. He is a graduate of Loras College in Dubuque, Iowa, and holds a master's in Public Administration from the University of Washington. His past community involvement includes membership on the Catholic Archdiocesan School Board where he served as president, and the Washington City-County Management Association.
Cheryl Scott is the Chief of Staff to the CTO and the Head of Business Analytics for HERE, an open location cloud company. As Chief of Staff, she keeps the flow of information to the CTO targeted on what is most critical in the moment, and ensures that technology initiatives are prepared for discussion and final decision making. As Head of Business Analytics, she is the liaison from the office of the CTO to business groups in efforts related to centralized business analytics.
Scott has been delivering innovative software solutions for 35 years across enterprise, mobile and consumer spaces. Throughout her career, she has been at the intersection of emerging technologies and operational excellence. She has program managed and launched 20 software products, including award-winning software for embedded devices and several versions of Windows NT, provided consulting services to Fortune 100 and global companies, managed customer solutions teams, and led a network operations team delivering SaaS at high availability for Tier-1 companies. She holds 15 U.S. and numerous international patents related to software design and processing.
Scott graduated from the University of Illinois, Urbana-Champaign, with a degree in Finance and earned an MBA in Management Information Systems from Indiana University Kelley School of Business.
Richard Starnes is a principal in Deloitte’s Technology practice and serves as the Managing Director for the Seattle Consulting office. He has more than 20 years of professional experience focused on delivering technology solutions for Analytics, Business Intelligence and Data Warehousing across a variety of industries. Prior to Deloitte, Starnes was a Managing Director at BearingPoint/KPMG Consulting where he led the national Business Intelligence practice focused on SAP Technologies.
Starnes has spoken at numerous conferences on the subject of Business Intelligence including Sapphire, Teradata Partners, Ascential World, Oracle Openworld, the International Oracle User Group and Microsoft's CIO conference. Additionally he is frequently publishes articles on Business Intelligence and Analytics, and his teams have recently received industry awards for the innovative solutions they have delivered.
He has a Bachelor of Science in Management Science from Loughborough University in the UK. He lives with his wife, three young children and two dogs in downtown Seattle. He is an avid soccer fan, coach and occasional player, and in on the board of the Queen Anne Soccer club, where he oversees the U6/7 program.
Kalyani Velagapudi brings more than 23 years of strategic and delivery experience in health care, telecom and software industries. She led the business value assessment and realization programs at both Virginia Mason Medical Center and Office of the CIO at Microsoft. Her specialization revolves around portfolio management, business strategy and planning, along with a consistent track record of leading business transformation and delivering integrated business/technology solutions that improve productivity, quality, and effectiveness of enterprise resources and processes.
Currently she runs Winigent, a technology services company she founded. Winigent focuses on services around IT strategic planning, value assessment and realization, system selection, design, and implementation. Prior to founding Winigent, Dr. Velagapudi served as Senior Portfolio Director for the CIO organization of Microsoft IT with strategic planning, value assessment and portfolio optimization.
She earned her Ph.D. in Healthcare Economics with a specialization in cost optimization for hospitals from Wayne State University.