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iSchool Capstone

2015

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Kickstarting the East Bonner County Library District Strategic Plan

The East Bonner County Library District (EBCL) is a mid-size public library system based in Sandpoint, Idaho. In response to the EBCL administration’s expressed need for a strategic plan, I researched industry standards and best practices for creating a public library strategic plan, gathered existing data, carried out additional qualitative research based on staff input, and created a full strategic plan outline with detailed recommendations for the project’s completion. Laying the groundwork for this project helped the library staff and administration view the strategic planning process as inclusive and inspirational, instead of intimidating. A thoughtfully-created strategic plan will help the East Bonner County Library District prioritize its decision making to better align its goals with that of its community, allowing it to achieve the highest levels of effective service possible.
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Knowledge Management Initiative: Collecting and Centralizing Architectural Information

Callison Architecture specializes in designing built environments, including projects in retail, hospitality, healthcare, and mixed-use. Headquartered in Seattle, it employs over 1,000 architects, designers and support staff worldwide. Yet despite its large size and the complexity of its projects, Callison has never centralized its project information into a single dedicated location. Recognizing the opportunity to assist in knowledge organization efforts, this project captures and collects data that is a) currently scattered across various internal servers or b) has remained unrecorded. This carefully curated data is critical in launching the beta mode of Callison’s first project database. As a master repository of project information, the database presents a quick snapshot of any given project within the firm. This is essential in saving the time of the architects and the staff who support them and, on a broader level, ensuring that the institutional knowledge of the firm’s forty-year history is preserved in one authoritative location.
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Rediscover the Chateau Ste. Michelle Winery Archives

The Chateau Ste. Michelle Winery has an archive room where they store a collection of historical photographs, brand material, maps, and anything that relates to the history of the winery or property. One of the pain points for this archive is the usability of the room; people do not know what is available in the room. To assist in this problem I centered my project on creating catalog and index records for the archive. The company will be able to access these records through a SharePoint Team site that lists the contents of the archive in smaller collections, sorted by relevant categories. I also used Value Sensitive Design to figure out stakeholder needs, specifically how they could be integrated into making the archive room an asset for the winery. Marketing and Guest Services will now be able to find answers to historical and brand questions about the winery.
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Snapshots of Seattle’s Past: The Elmer Ogawa Photograph Collection

The Elmer Ogawa Photograph collection is a large and mostly untouched collection of photographs by Elmer Ogawa, a Japanese-American photographer and native Seattleite. Many of Ogawa’s photographs document local Seattle history and social scenes during the mid-twentieth century. The collection has been inventoried but has not been fully appraised and only partly digitized. The project team focused on making the Elmer Ogawa Photograph collection manageable for future development and continued digitization. Through weeding extraneous photographs, assessing the collection for content, and adjusting the finding aid to reflect alterations, the team was able to refine and cultivate the collection. Completion of this project has allowed the University of Washington Special Collections Library to reallocate resources and storage space to other projects while making the Elmer Ogawa Photograph collection easier to maintain, digitize and showcase to the public.
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Step Stone

With a 21% increase in homelessness over the past year alone, the resources available to Seattle’s homeless are now more important than ever. However aside from word of mouth, the ways to find the nearest shelter or free shower are minimal and dated. Step Stone, a mobile friendly web application, is designed as a resource that aggregates information on amenities in the Seattle area. These amenities could be a place to sleep, get medical aid, or even a place offering free bus tickets. Additionally, Step Stone tracks and displays the capacity of participating homeless shelters in real-time, helping users decide where to seek shelter. Coupled with SMS and email capabilities for institutions to send news and updates to users, Step Stone is the ideal tool to
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The Appeals Factory Recommendation System for the GAMER Research Group

Our project is part of the Game Metadata Research (GAMER) Group’s Crossmedia Advisory Services based on media appeal factors, which investigates common appeal factors across multiple media formats to better support advisory services in the 21st century. Appeals Factory aims to develop a framework for recommending games to users based on preferences regarding selected factors: Story, Character, Setting, Visual Style, and Mood. Traditional mechanisms for game recommendation rely on a user’s gaming history as well as strict subject and genre metadata, but through our appeals methodology, users with any level of experience can find games suited to their taste based on what draws them to stories in general and games in particular. Our project provides a foundation for game and interactive media advisory for researchers, teachers, librarians, parents, and gamers.
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This Library Life

This Library Life Gabbie Barnes, Residential MLIS Rebecca Fronczak, Online MLIS Erin Vonnahme, Residential MLIS Librarians love to share. Despite our love for sharing ideas among ourselves and our patrons, there’s no single, independent repository available to find library programming across the country. Until now. This Library Life (TLL) is an interactive website where library professionals can share ideas, encouraging users to discover diverse library services and initiatives happening across the country. We’ve done a lot of “behind the scenes” work for this online tool, developing a well-thought out structure and metadata schema which will allow users to navigate TLL with ease. These considerations will make future growth and more customization possible. In short, we’re presenting a digital platform that aggregates and visualizes just how dynamic, creative, and vital libraries are to their communities. Just like the library itself, This Library Life is an environment that encourages engagement, interaction, and community growth, one story at a time.
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Track'd

Track’d is a responsive website that helps UW students take better advantage of their time on campus by serving as an informational hub for student organizations and other UW resources to share their events. At UW Seattle alone, there are over 54,000 students who participate in over 800 interest groups, but information about these resources are scattered and oftentimes in obscure locations. Our goal is to facilitate discovery and get students involved by giving them information about everything that’s going on around campus at any given time.
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Wikitree

Wikitree is a web application built to help undergraduates with their research. Wikitree tracks and organizes the user’s browsing history through Wikipedia articles. Wikitree is unique because it emphasizes mental connections the user makes on their journey. Wikitree aims to stay adaptable for each individual’s research goals. Our research and user testing revealed many struggles. Undergraduates struggle to dive deep into one topic while staying aware of the big picture. They struggle to mentally categorize connections between different topics during early stages of research. They struggle with feeling overwhelmed by the amount of material encountered, and finding a clear vision within. Wikitree acts as an aid for the user in tracking their explorations. The visualization helps users maintain a high level overview, preventing them from feeling overwhelmed, getting sidetracked, or losing sight of their goals. Special thanks: Mike Freeman, Jeffrey Heer, Jessica Hullman, David McDonald, David Stearns, and Jevin West.
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You’ve Got Questions, We’ve Got Answers: Building a Sustainable FAQ for UW Libraries

University of Washington (UW) Libraries supports both online and residential users with an abundance of resources and services. However, users often struggle with how to access, use, and apply these tools. As a means to support these users, UW Libraries created a “How Do I” guide. But as time went on, the guide became outdated, difficult to navigate, and time-consuming to use. In collaboration with the UW Libraries Online Learning Subcommittee, we developed an FAQ, targeting the most common struggles affiliated with using UW Libraries research tools and other affiliated tasks. The result is an FAQ that is up-to-date and easy for the user to navigate. Documentation created by the Capstone Team enables librarians to quickly and easily update the guide as needed, matching the language, styling and functional layout already in place. Moving forward, UW Libraries is well equipped with a sustainable, yet adaptable source for users to consult.