Staff Employment Opportunities
We are currently accepting applications for the following administrative staff positions within the Information School. To see full job descriptions and apply please visit the University of Washington's UWHires site and search by either requisition number or keyword iSchool.
Commitment to Diversity
Committed to attracting and retaining a diverse faculty and staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington articulates its commitment in the UW Diversity Blueprint.
MSIM Academic Advsior
The MSIM Academic Advisor will provide academic advising and student support for the Master of Science in Information Management (MSIM) program. The MSIM Academic Advisor is one of two primary advisors to the Information School’s MSIM degree for students in our online and residential modalities. This position collaborates with the MSIM Program Team composed of the Program Chair, Senior Program Manager, and Program Coordinator to ensure student and program success.
Additionally, this position coordinates with other iSchool program staff to support for Information School's joint student-facing activities such as all school welcome and graduation. This position is expected to participate in iSchool communities of practice related to student support and advising to share best practices across our five degree programs. The Academic Advisor will work closely with faculty, staff, students, as well as prospective students, alumni and employers.
In the iSchool, there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values. Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff.
DUTIES AND RESPONSIBILITIES
Academic Advising and Student Support for the MSIM Program (75%)
- Serve as an advisor/counselor on issues concerning degree progress and completion, with expertise on MSIM program degree tracks and modalities, iSchool policies and UW policies.
- Advise students about complex program requirements based on when they entered, what program they are in, and requirements they have completed.
- Coordinate with the MSIM academic advising team to deliver best in class advising to all MSIM students. Coordinate with the external online program manager (Noodle Partners) staff working with MSIM students in the online modality.
- Respond to student inquiries via email, phone, in-person, zoom, and online chat.
- Counsel MSIM students experiencing academic difficulty, regarding options and resources. Refer students as necessary to appropriate campus or community resources.
- Keep MSIM students advised on financial resources available, including but not limited to scholarship and conference travel.
- Manage retention messaging, on-leave, and reinstatement requests. Create individual, revised plans of study when a student needs to take a leave from the program.
- Assist MSIM students with completion of graduation processes, and related program and Graduate School policies and procedures.
- Develop content for and maintain student handbooks and resources to provide 24/7 self-service information for students.
- Develop and refine student communication plan across academic year to ensure timely and engaging communications sent to students.
- Administer the various MSIM email listservs, used to disseminate information to MSIM students.
- Manage all aspects of the MSIM add code and registration processes for MSIM students, iSchool students, and non-iSchool students.
- Participate in student conduct proceedings, if requested.
- Prepare paperwork and documentation for internships, such as curricular practical training letters.
- Collaborate with iSchool Career Services staff to develop career workshops and activities supporting the MSIM programs.
- Encourage students to participate in activities and refer them to on- and off-campus resources.
- Provide input on curriculum and course scheduling to the MSIM Senior Program Manager. Support SPM in communicating changes in program curriculum, policy or procedures to appropriate stakeholders.
- Work with student organizations (e.g., AIMS, ISACA, etc.) in matters of mutual interest and to enhance communication.
- Oversee Virtual Student Community in MS Teams.
- Keep informed of resources both on and off campus to assist MSIM students in their academic and personal pursuits. Collaborate with UW offices as needed including International Student Services, the Graduate School, the Office of Disability Resources for Students, and Continuum College.
- Other duties as assigned by the Senior Program Manager.
Recruiting and Admissions for MSIM Programs (10%)
- Meet and advise potential MSIM applicants on the program and discipline as needed by the iSchool Admissions team.
- Maintain the MSIM Program website under the direction of the MSIM Senior Program Manager to act as a student recruitment tool.
- Participate in the MSIM Admissions Committee to admit qualified MSIM students.
- Develop re-recruitment materials (emails, workshops, faculty speakers, etc.) to support admitted student re-recruitment through the bottom of the enrollment funnel through enrollment.
- Work closely with the iSchool Admissions team and the MSIM Senior Program Manager to coordinate communications to incoming students and onboard new students.
Event Planning (15%)
- Develop virtual and in person social, professional and educational programing, in partnership with iSchool staff, to meet the needs of incoming and enrolled students, including but not limited to community development, orientation, financial aid, etc.
- Host quarterly town halls in collaboration with the program team.
- Schedule relevant information sessions for current MSIM students on topics such as internships, capstone or degree requirements.
- Develop programs to support the needs of the MSIM students.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Higher Education Administration, Information Management or related field.
- Minimum of 3 years’ experience in student counseling or mentoring.
- Must be able to work independently, as part of a team, and to lead others.
- Must be articulate and able to present well in writing, verbally, and via technology.
- Demonstrated success in working with diverse populations.
DESIRED QUALIFICATIONS
- Advanced degree in Higher Education, Information Management or related field.
- Experience in developing and administering programs for student recruitment, support and retention, study skills, personal and career counseling, and other academic assistance.
- Experience using UW systems such as MyGradProgram (MGP), Slate, Student Database (SDB), and the BI Portal.
- Experience working with international students.
- Familiarity with fee-based programs and Continuum College.
- Knowledge of Microsoft Office products including SharePoint and Teams.
- Familiarity with Canvas or equivalent learning management systems.
- Familiarity with video/web conferencing technology such as Zoom.
WORKING CONDITIONS
Hybrid work arrangement available (minimum 3 days in office).
Questions regarding openings at the Information School should be directed to ihrhelp@uw.edu. We will do our best to respond to your inquiry within 2 business days.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
