The iSchool has an outstanding opportunity for an Informatics Academic Advisor.  

The Office of Student Services is an energetic and highly fast paced environment where we rely heavily on current technologies to meet the demands of the School and our constituencies. This position serves as one of two academic advisors to the Information School's Office of Student Services. This position works with other Informatics advisors and the Informatics Program Chair in all areas of development and implementation related to the Bachelor of Science in Informatics (INFO) degree and minor programs, which includes promotion, recruitment, event-planning, records management, academic advising, communications and student services. 

Additionally, this position works closely with the Student Services staff to provide support for Information School's joint activities such as the all iSchool Welcome, Convocation and iSchool Career Fair, as well as assist with supporting the other degree programs (i.e. Masters in Library and Information Science (MLIS), Master of Science in Information Management (MSIM) and PhD in Information Science). The Academic Advisor will work closely with the Program Chair and additional informatics staff in managing all aspects of the degree and minor programs, faculty, staff, students, as well as prospective students, alumni and employers. In addition, the Academic Advisor is asked to assist with or take a leadership role in planning Student Services projects that are for the entire School, including but not limited to career fairs, orientations, study breaks, and convocation ceremonies. The Academic Advisor for our INFO program is expected to meet with executive level individuals both internally and externally. 

In the iSchool there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values.  Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff. 


REQUIREMENTS: 
• Bachelor’s degree in Informatics, Communication, Social Science, Education, English or related field. 
• Minimum two years of experience in student advising or teaching, or equivalent education/experience. 
• Experience in program planning and management, preferably in student services. 
• Demonstrated excellent communications, planning and information technology skills.  
• Demonstrated success in working with diverse populations. 
• Ability to work independently, as part of a team, and to lead others.  
• Excellent communications skills with both the ability to be articulate and present well in writing, verbally, and via technology. 

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. 

DESIRED EXPERIENCE: 
• An advanced degree in Higher Education Administration, Information Management or related field. 
• Experience using UW systems such as Electronic Advising Records System (EARS) / Degree Audit Reporting System (DARS) and Keynes Student Database (SDB). 
• Familiarity with UW policies and procedures. 
• Knowledge of Microsoft Office products including SharePoint and Access. 
• Familiarity with Canvas or equivalent learning management systems. 
• Familiarity with Symplicity Career CRM or similar software 
• Familiarity with UW undergraduate policies and procedures. 
• Familiarity with video/web conferencing technology such as Zoom, Adobe Connect or Skype for Business. 

The iSchool has an outstanding opportunity for a Business Process Analyst (BPA).  

The Business Process Analyst (BPA) evaluates internal information needs and business processes at the Information School (iSchool), assesses appropriate tools and systems and recommends and supports the implementation of solutions that improve the quality and efficiency of internal processes and information sharing for the School.  Reporting to the Assistant Dean for Planning and Administration and working with iSchool leaders and other stakeholders, the BPA is a key contributor to developing and implementing solutions, managing change and communication and effective oversight of the iSchool’s business and internal communication infrastructure. 

The BPA is tech savvy, embraces interacting with users and stakeholders, enjoys problem solving, has a customer-support approach and can document processes and communicate effectively with a user-friendly approach. 

In the iSchool, there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values.  Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff. 

REQUIREMENTS: 
• Bachelor’s Degree in Informatics, Business Administration, Information Management, or a related field. 
• Minimum of four years’ experience in positions that included business process analysis, project management, or user support for implementation of software solutions. 
• Experience with database design and analysis. 
• Advanced skill in Microsoft Office Applications (Outlook, Word, Excel and Access) and email and site development experience in SharePoint. 
• Must have excellent communication skills; both written and oral. 
• Understand how to evaluate both business processes and technology solutions and can gather and analyze information from both sides. 
• Able to work comfortably with a diverse population. 
• Ability to work independently and as part of a team. 
• Must have excellent problem-solving skills, the ability to manage competing priorities and multiple projects simultaneously. 
• Proven ability in developing and documenting processes and change management. 

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. 

DESIRED EXPERIENCE 
• Master's degree in Information Management or Business Administration. 
• Prior work experience in an institution of higher education. 
• Experience working with Tableau. 
• Familiarity with user experience (UX) and user interface (UI) design principles. 
• Working knowledge of Structured Query Language (SQL).