Staff Employment Opportunities
We are currently accepting applications for the following administrative staff positions within the Information School. To see full job descriptions and apply please visit the University of Washington's UWHires site and search by either requisition number or keyword iSchool.
The University of Washington’s Center for an Informed Public seeks a Director of Strategy and Operations to join our team as a key leader to help steward this new multidisciplinary institute, housed in the Information School, through its launch and initial development of an organizational program. Working in close collaboration with the Center’s Executive Council, the Director of Strategy and Operations will have the overall responsibility of developing and overseeing organizational strategy, designing and implementing a diverse array of programs, and helping to ensure a sustainable trajectory of high quality work in service of the Center’s mission.
The UW Center for an Informed Public (CIP), launching Fall 2019, is a new collaborative effort that brings together faculty, staff, students and community partners in service of a core mission aiming to resist strategic misinformation, promote an informed society, and strengthen democratic discourse. Located at the University of Washington, a world-class research university, embedded within the local community in the Pacific Northwest, this new Center will lead programs that span research, education, policy and outreach.
This is a rare and unusual opportunity to join a community of scholars and leaders ready to take on one of the most pressing issues of our time. Our ideal candidate is a passionate leader and communicator with a track record of successfully launching and growing an organization. Further, the candidate possesses demonstrated experience managing and leading people, including the ability to develop and empower top notch staff and promote a culture of high performance that values societal impact and social change. This is a new center, and the successful candidate is someone who excels at helping the faculty co-founders execute a vision and build a center culture and operations.
Reporting directly to the Faculty Director and working closely with the Executive Council and other senior staff, the Director of Strategy and Operations will support the CIP’s leadership team, serving as chief administrator for all the Center’s daily operations and programs. The Director of Strategy and Operations will supervise, support and work closely with several direct reports, including a Program Coordinator, Communications Manager, Data Engineer, and Community Labs Manager. The Director of Strategy and Operations will also be a resource for CIP’s diverse community of faculty affiliates, visiting professors, community fellows, and students. As a center with a strong public engagement mission, the Director of Strategy and Operations will also support the building and maintaining of relationships with strategic partners, public, private and civil society representatives, community leaders, and the general public.
In the Information School (iSchool) there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values. Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff.
Job Duties and Responsibilities
Strategy, Vision, and Leadership:
- With the Faculty Director and Executive Council, design and guide strategic planning and overall management of the organization.
- Work in partnership with the Faculty Director and Executive Council to recommend and implement new processes and operational approaches in alignment with strategic plans.
- Advise the Faculty Director and other key program staff on business and financial planning.
- Effectively communicate and present critical financial matters including the Center's annual budget to the Executive Council and the Committee of Associate Deans of Research.
- Maintain effective communication, keeping the Faculty Director informed of all critical issues.
- Advocate for the Center’s mission within the external community and the University of Washington.
- Support the Executive Council, Faculty Director and iSchool Advancement in fundraising efforts, including the preparation of tailored proposals and financial documents.
- Oversee the activities of the Center’s Community Fellows program—community and industry partners from across the region.
- Serve as a point of contact for the Center’s Faculty Affiliates, communicating affiliates needs with Center leadership.
- Oversee all Center-wide project activities, responsibilities, and timelines to support effective Center management, task allocation, and efficiency gains.
- Has delegated decision making authority to allocate resources and establish policies, methods, procedures, and work rules for the Center.
- Ensure that the Center is adhering to the strategic plan and delivering status reports to the Executive Council, Committee of Associate Deans of Research, and Advisory Board.
- Lead all operational processes and systems at the Center—including operational management, information flow, and organizational planning—in support of CIP’s mission.
- Attend Executive Council meetings and other key meetings; maintain full operational view of center activities.
- Plan and lead internal meetings.
- Institute processes and infrastructure to support effective organizational functioning and communication.
- Lead and collaborate with Center staff to implement processes for all organizational needs in accordance with UW policies (i.e. hiring standards, on-boarding and HR processes, staff policies, database).
- Oversee financial management and budget planning.
- Ensure that all Center financial activity, including grant, gift, revenue, and in-kind dollars, are fully tracked and integrated into Center's operating budget and that program staff receive reminders of needed progress/grant reports. In addition, work within UW system and with the Information School’s Research Services and Finance team to ensure all financial activities are in compliance with UW and departmental policies.
Team Development and Management:
- Recruit, hire and lead Center staff, including collaborating with them to create program goals and objectives, cultivate the values of the organization, and support efficiencies in program operations.
- Manage the Center’s staff, whose dynamic activities span a range of initiatives including projects, events, community programs, digital media, communications, research infrastructure maintenance and office management.
- Oversee, foster and deepen staff relations, training and professional development.
- Ensure staff members receive timely and appropriate feedback, performance appraisals, training and development based on established metrics for staff performance.
- Bachelor’s degree with a minimum of five years of administrative and strategic management experience, including financial and budgetary oversight and at least two years of direct professional staff supervision.
- Excellent written and verbal communication skills; ability to communicate effectively with a wide variety of internal and external constituents.
- Ability to build a successful organizational culture and develop comprehensive internal processes.
- Strategically minded, analytical leader.
- Discreet facilitator and problem solver with a high tolerance for ambiguity.
- Autonomous self-starter with intellectual confidence and flexibility and ability to effectively manage multiple demands and priorities.
- Demonstrate a high degree of initiative-taking, problem solving capability, creativity, and capacity for innovative thinking.
- Proficiency in developing budgets, fiscal monitoring and financial projections using multiple fund sources.
- Strong technology skills and inclination to adapt and learn new technologies.
- Demonstrated success in working with diverse populations.
- Advanced degree preferred.
- Experience in a large-scale, complex academic institution.
- A passion for the Center’s mission: to resist strategic misinformation and strengthen democratic discourse. (Domain expertise is not a requirement.)
The Information School has an outstanding opportunity for an Assistant Director for Career Services.
The Office of Student Services is an energetic and highly fast paced environment where we rely heavily on current technologies to meet the demands of the Information School and our constituencies. The Student Services Assistant Director for Career Services serves as the person who manages the career and professional development programs for all iSchool degree programs (i.e., Bachelor of Science in Informatics (INFO), Master of Library and Information Science (MLIS), Master of Science in Information Management (MSIM), and PhD in Information Science). Reporting to the Director of Student Services this position oversees the strategic planning, development and implementation of all activities related to career services, including employer outreach/relations, promotion, events (such as workshops, employer visits, and career panels), data tracking, staff supervision, and career advising as well as student leadership activities and student organizations.
In addition, this position collaborates with the Student Services staff to provide leadership to develop career programs and services for targeted student populations and oversees annual events such as the iSchool Career Fair. The Assistant Director of Student Services for Career Services will work closely with students, faculty, staff, as well as student groups, prospective students, alumni, employers and other UW departments. The Assistant Director of Student Services for Career Services is expected to meet with executive level individuals both internally and externally.
In the iSchool there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values. Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff.
Career Services and Student Leadership Development Management
• Develop and manage all aspects of career programming for current iSchool students in all degree programs.
• Develop career services and career counseling approaches for a diverse student population including graduate and undergraduate students, minority and international students, online and non-traditional students.
• Serve as liaison with UW Career Center and other UW departments and offices in developing programs and providing career resources for iSchool students.
• Oversee leadership development activities for iSchool students including programming for student leaders and student organizations (such as Student Leadership orientation).
• Convenes and advises the iSchool Student Leadership Council (student advisory group to iSchool Dean).
• Determine and manage the budget for career programs.
• Collaborate with Program Advisors in advising students on internship and directed fieldwork options, new student orientations, and other targeted programs.
• Participate in admissions outreach as requested.
• Guide employers on opportunities to interact with iSchool students for internships, projects and fulltime employment.
• Administer use of iCareers (Symplicity) within Student Services and in collaboration with iAffiliates.
• Administer Career Outcomes Survey and track data on internships and fulltime placements as well as other relevant career data.
• Partner with iSchool iAffiliates program and Advancement Office in developing employer relationships for internship, fulltime jobs, and Capstone project job postings.
• Serve as Student Services liaison with iSchool faculty in relations to career resources and employment opportunities, and class presentations on career topics.
• Provide career advising to current iSchool students in all degree programs. Respond to and answer questions (in person, by email, on the phone or via web chat) throughout the career planning process.
• Counsel students individually and in groups about career decisions and job and internship search strategies.
• Advise students on techniques to leverage their culminating degree projects (i.e., capstone, portfolio, etc.) and internships/directed field work in their job search.
• Refer students to appropriate faculty, as necessary, for answers to advanced career development questions related to the field/discipline.
• Provide career information and participate in activities for potential iSchool students as requested.
• Develop and implement programs and activities designed to equip students with necessary job search skills and employment strategies.
• Oversee planning of Employers Connections Fair and Library Expo.
• Administer employer interactions with students including on-campus visits, on-site interviewing, etc.
• Participate in iSchool new student orientations providing students an overview of career services.
• Assist in planning Student Services activities such as all iSchool Welcome and iWelcome Week, and Convocation.
Communication and Information Dissemination
• Research and maintain information about employment trends and opportunities for iSchool Students.
• Provide career related content for Student Services social media sites (i.e., blog, Facebook, Twitter, etc.).
• Facilitate community outreach to potential employers (companies, libraries, government, and non-profits), alumni and other organizations.
• Manage career information on program Canvas sites.
• Develop content for iSchool website related to career services.
• Master’s degree in Higher Education Administration, Information Management or related field.
• Minimum three years of experience in career programming, career counseling (preferred), or employee recruiting for an agency or large company.
• Experience in developing and presenting seminars, lectures and/or workshops.
• Evidence of supervision of professional staff.
• Familiarity with career development and job search process.
• Experience in program planning and management, preferably student services.
• Demonstrate excellent communications, planning and information technology skills.
• Demonstrated success in working with diverse populations.
• Must be able to work independently, as part of a team, and to lead others.
• Must be articulate and able to present well in writing, verbally, and via technology.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• Experience coordinating internship programs.
• Experience in working with Career oriented CRM (such as Symplicity)
• Experience using UW systems such as MyGrad Program (MGP) and Student Database (SDB).
• Experience working with international students.
• Experience with Zoom, Adobe Connect and Canvas.
• Familiarity with fee-based graduate programs on the UW campus.
• Knowledge of Microsoft Office products including SharePoint and Access
• Familiarity with Qualtrics or similar programs.
Questions regarding openings at the Information School should be directed to iApply@uw.edu. We will do our best to respond to your inquiry within 2 business days.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.