Space Needle, LLC is seeking a move to a greener and more efficient electronic billing, invoicing, and records sharing system within the organization, with ability to share outside the organization. The company was seeking a digital process and invoice approval system to convert manual entry and workflow procedures and replace the antiquated format and practices already in place. This Capstone investigated emerging industry technologies surrounding electronic receiving, invoicing, and workflow with particular consideration of processes in document management and department budgeting and approval. Project impact includes elimination of misplaced files or invoices, instant document retrieval and sharing across the company, and a fit with the company’s new Green Initiatives Mission.

Drivr is a rapidly expanding personal chauffeur service which commands a fleet of Tesla Model-S vehicles but previously lacked a consolidated system for logistical planning and execution. To solve this problem, I designed front-end interfaces for both drivers and dispatchers in addition to a back-end database by following the user-centered design process. For drivers, I utilized the Tesla’s 17-inch screen in the dashboard to design a low-cost solution which runs in the vehicles’ browser. For dispatchers, I designed a web interface which provides a number of much needed flexibility options. Testing has proven that this system will not only improve the capacity of Drivr to provide superior service, but because it is so much more efficient, effective, and satisfying to use, stakeholders, dispatchers, and drivers alike expect the new system to make Drivr an even better place to work.

Health care costs are high for both consumers and the organizations that provide health care plans to their employees. Washington Health Alliance (WHA) works with organizations throughout the state of Washington, both private and public, to help reduce the overall cost of health care. Their goals include reducing price, overuse of services, and reducing underuse of effective care. HR representatives from WHA member organizations were surveyed to understand how they create a health care benefit strategy for their organization and how they communicate the strategy and plan with their employees. Among approximately 130 recipients there was a 12% response rate. The survey responses were used to create a sample health care plan purchaser persona, which can be used by WHA to prompt discussions with HR representatives about creating health care strategies and communicating their strategy and plan with their employees.

KairosPDX Learning Academy (KLA) is a new Portland, Oregon charter school aimed at attacking the racial achievement gap. Curriculum is both designed – based on the Common Core Standards, and emergent – evolving from the interests and curiosity of students. KLA also specifically teaches foundational life skills including: focus and self-control, perspective taking, communicating, making connections, critical thinking, taking on challenges and self-directed engaged learning. Crucial to this process is documentation – capturing and recording activity and behavior of individual children in order to create curriculum for them and track their development. An enormous amount of information – images, text, audio, and video – is generated for and about each student. I modeled for KLA an implementable cloud-based method to organize, store, manage, and retrieve information as needed for curriculum development, reporting, reflection, and longitudinal assessment of student development, particularly as regards social-emotional learning and life skills.

The East Bonner County Library District (EBCL) is a mid-size public library system based in Sandpoint, Idaho. In response to the EBCL administration’s expressed need for a strategic plan, I researched industry standards and best practices for creating a public library strategic plan, gathered existing data, carried out additional qualitative research based on staff input, and created a full strategic plan outline with detailed recommendations for the project’s completion. Laying the groundwork for this project helped the library staff and administration view the strategic planning process as inclusive and inspirational, instead of intimidating. A thoughtfully-created strategic plan will help the East Bonner County Library District prioritize its decision making to better align its goals with that of its community, allowing it to achieve the highest levels of effective service possible.

Callison Architecture specializes in designing built environments, including projects in retail, hospitality, healthcare, and mixed-use. Headquartered in Seattle, it employs over 1,000 architects, designers and support staff worldwide. Yet despite its large size and the complexity of its projects, Callison has never centralized its project information into a single dedicated location. Recognizing the opportunity to assist in knowledge organization efforts, this project captures and collects data that is a) currently scattered across various internal servers or b) has remained unrecorded. This carefully curated data is critical in launching the beta mode of Callison’s first project database. As a master repository of project information, the database presents a quick snapshot of any given project within the firm. This is essential in saving the time of the architects and the staff who support them and, on a broader level, ensuring that the institutional knowledge of the firm’s forty-year history is preserved in one authoritative location.

Kōjām is a Marshallese word for a door, doorway, or gate. This project, developed in partnership with the U.S. Embassy Majuro, has resulted in a new virtual portal – a single, straightforward website that directs students and educators in the Republic of the Marshall Islands to thousands of eBooks currently available for free from a variety of online sources. It gathers links to these sources together and describes them in one convenient place. In the future, if additional funding is secured, this portal is poised to link to even more titles available via an OverDrive subscription. The Marshall Islands are extremely geographically isolated, but their relationship to the U.S. remains close and unique. Enhancing educational opportunities available to Marshallese students is a priority for the United States. The U.S. Embassy Majuro seeks to increase student access to eBooks and to encourage digital reading. Kōjām is an important part of this effort.

In the field of art and art history, an exhibition is not only an event which provides access to a specific selection of objects, but it is itself an important resource that provides additional context for understanding artists and objects, illuminates the current research on a particular topic, and marks our contemporary understanding of art at a particular moment in time. The exhibition-as-resource requires adequate accessibility and discoverability like any other library material, though has not yet received a standardized formatting method that can be applied to all exhibitions. In an effort to shed light on an under-researched area of both the art and library worlds, this project examines the current state of exhibition-focused research and resources through a multitude of perspectives: conversations with researchers and librarians, a case study harnessing the past exhibition information of the artist-run SOIL gallery, and an examination of a few access solutions implemented by museums and libraries.

For every book it’s reader, for every online dater their perfect match? More and more people are turning to dating sites and apps to find true love, but finding that match can be incredibly difficult. In 1931, Ranganathan, devised the Five Laws of Library Science, which connect books and readers. Using Ranganathan’s Laws as the theoretical framework, the team tackled these questions: How do people use online dating profiles? What attracts people to certain profiles? How can Ranganathan’s Laws of Library Science be adapted to online dating profiles to help users find each other? By conducting a literature review and interviews, the team delivers the “Five Laws of Online Dating Profiles” and recommendations on getting a profile noticed. This information can help researchers who are interested in studying online dating, developers of online dating apps and websites, and online daters looking to improve their profiles.