iSchool Capstone

2020

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SightLife International Operations Global Scorecard

Sightlife, is a leading global health organization working with low and middle-income countries aiming to eradicate corneal blindness by 2040. Historically, metric owners have tracked their progress using manual platforms leading to higher chances of errors. Our web application enables metric owners to easily enter and visualize data trends. This helps them identify pain points faced by the team, allowing them to make informed and effective decisions. This dashboard is home to all metric areas and provides leadership and other teams a platform to see how areas are doing across the organization.
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SkillEdge

In a world with infinite demand, it can be difficult to commit time to learn something new. Our attention gets scattered and diffused. SkillEdge solves this issue by combining industry research and organizational techniques to make learning new skills achievable, productive, and fun. We do this through analytic charts based on your reported behavior to show you in what areas you may need to improve, and where your strengths are.
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Sno-Isle Libraries Community Resource Guides: Improving Service to Patrons Experiencing Social Services Needs

Sno-Isle Libraries consists of 23 community libraries that serve customers in Snohomish and Island counties in Washington state. This project addressed how library staff can better connect people in those communities experiencing social services needs to nearby resources. The primary deliverable for this project was a resource guide for each Sno-Isle library and one combined guide for the Whidbey Island branches. Supporting documents include a social services events calendar and content for signage promoting the libraries’ new guides. The information provided to staff will help them to more quickly and accurately connect patrons to resources provided by community organizations.
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Solace

In light of reports globally of the impact of COVID-19 stay-at-home mandates on abusive relationships, our team has taken on the information space of domestic abuse and violence for our culminating Capstone project. Those experiencing violence and abuse in close quarters no longer have easy access to traditional resources and support services. To help alleviate this information access gap, our team has created and developed a iOS mobile app called Solace, which, equipped with robust cloaking mechanisms, acts as a comprehensive toolkit, enabling survivors to securely access reputable resources and communicate with advocates and members of their support networks.
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Surviving Violence and Discrimination: A Collection Development Project with the Washington Talking Book & Braille Library

Working with the collection development librarians at the Washington Talking Book & Braille Library in Seattle, I doubled the number of titles in their nonfiction collection relating to bullying, discrimination and abuse. My challenge was to build an inclusive collection written by and for the LGBTQ community, people of color, religious minorities and other disadvantaged groups. The 39 books purchased for this project will be produced in audiobook and braille versions and added to the InterLibrary Loan collection of The National Library Service for the Blind and Print Disabled at the Library of Congress.
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Tacoma Community House Library Project

Tacoma Community House (TCH) offers a variety of services to the community, including adult English and education classes. Many clients expressed a need for materials to help them learn English and books in their native languages. Our solution was to create a self-sufficient library on site that will grow over time with a focus on bilingual books and multicultural materials. In addition, we created a dashboard with online resources in English and world languages that is available to all TCH clients. Both the physical library and dashboard will allow clients to access resources that will help them meet individual goals.
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Teen Social Media Information Behavior: A Grounded Theory Study of Teen Twitter Content

Teen social media use and teen mental health struggles have been on the rise for many years. This correlation has created a great deal of concern but there has been little study into the content of teen social media information behavior. The Twitter accounts of 77 teens were analyzed for mental health related content finding that these teens were suffering significant stress in their daily lives, struggling with social relationships, turning to celebrities for advice and information, and that teens with an active focus for their social media information behavior were less likely to share mental health related posts.
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The Making of the LIS Mental Health Website

The LIS Mental Health Collective is an informal group of librarians and information professionals who seek to create a space to connect with others over topics of mental health. As the collective and its activities grow, so does the need for a centralized location for information. A website offers a convenient and accessible solution to this problem, bringing together resources about the collective and the topic of mental health overall. Through the website built through this capstone project, information professionals have an accessible entry point for joining the conversation about an important area of well-being.
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The modern product manager’s toolkit! Sentiment Analysis and Topic Modeling

Smartsheet is an enterprise platform that helps automate processes across a broad array of use cases, which strives to improve its offerings based on consumer feedback. The task of understanding and leveraging unstructured comments and emails from customers is challenging, which is why we propose a combination of topic modeling and sentiment analysis techniques to gather actionable insights, aggregated and presented as a dashboard to stakeholders thus enabling them to take data-driven decisions to improve user experience. The solution focuses on identifying negative feedback from users, in order to highlight potential areas of improvement, thus informing the future product roadmap.
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The New Soviet Child: An Interactive Exploration of Early 20th Century Russian and Soviet Children's Literature

In our capstone we wanted to engage patrons as participants in the learning process of an exhibit, rather than just as viewers. The New Soviet Child is an interactive user-collaborative exhibit that is meant to elicit patron responses as a learning mechanism. We believe that by having patrons engage with the material and offer their own interpretations, an exhibit can become a powerful tool for practicing critical thinking skills. The Pamela K. Harer Russian Children’s Book Collection was chosen for its vivid imagery that conveys the cultural and political changes of the late Russian Empire and early Soviet Union.