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Research

Connected learning, collapsed contexts: Examining teens’ sociotechnical ecosystems through the lens of digital badges

Researchers and designers have incorporated social media affordances into learning technologies to engage young people and support personally relevant learning, but youth may reject these attempts because they do not meet user expectations. Through in-depth case studies, we explore the sociotechnical ecosystems of six teens (ages 15-18) working at a science center that had recently introduced a digital badge system to track and recognize their learning. By analyzing interviews, observations, ecological momentary assessments, and system data, we examined tensions in how badges as connected learning technologies operate in teens' sociotechnical ecosystems. We found that, due to issues of unwanted context collapse and incongruent identity representations, youth only used certain affordances of the system and did so sporadically. Additionally, we noted that some features seemed to prioritize values of adult stakeholders over youth. Using badges as a lens, we reveal critical tensions and offer design recommendations for networked learning technologies.

Read the full paper.

Caroline Pitt

Adam Bell

Brandyn S. Boyd

Nikki Demmel

Katie Davis

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Projects in Digital Youth

  • ConnectedLib: Helping Librarians Use Digital Media to Make Learning Connections with Youth
  • When Screen Time Isn’t Screen Time: Tensions and Needs Between Tweens and Their Parents During Nature-based Exploration
  • Connected learning, collapsed contexts: Examining teens’ sociotechnical ecosystems through the lens of digital badges
  • The kids are / not / sort of all right: Technology’s complex role in teen wellbeing during COVID-19
  • Opportunities and Challenges in Involving Users in Project-Based HCI Education
  • Designing a connected learning toolkit for public library staff serving youth through the design-based implementation research method
  • ConnectedLib Toolkit

News

On a textured background, faces of 4 faculty: Nicholas Hernandez, Yaman Yu, Crystal Yragui and Benjamin Laufer.

Information School welcomes new faculty cohort

Monday, July 13, 2026
The University of Washington Information School is honored to welcome four faculty members who are joining or taking on new roles in the school. These scholars will inform undergraduate and graduate education in the Informatics, Library...
Read more
Derek Liu, Keira Wong, Kathryn Rochleau-Rice, Chelsea Li and Cleo Reyes

Informatics team delivers video search app for Microsoft

Thursday, July 9, 2026
If you were a travel vlogger who had just gotten back from, say, a trip to Seattle to watch the U.S. men's World Cup soccer team trounce Australia, and you wanted to create a video about the experience, what would your first step be?A new...
Read more

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