
Unreal Taxonomy
Epic Games provides the Unreal Engine to diverse users who use its functionalities for varied purposes. However, users often struggle to locate documentation most relevant to their needs. A keyword taxonomy would allow Epic’s technical writers to more consistently tag over 3,000 documentation pages, which would in turn improve searchability. By working to develop this taxonomy, we helped Epic to better understand the nuances of their unique knowledge management challenge. Our work yielded a proof of concept as well as recommendations that will help guide the company as they continue to work toward more equitable access to the Unreal Engine.