iSchool Capstone

Hearing in Harmony: Streamlining Audiology Clinic Operations through a Unified Hearing Device Loaner Management System

Project tags:

content & digital asset management

information architecture

The Audiology Clinic at Seattle Children’s Hospital offers hearing aid trials and loaners to its patients. Access to sound during a child’s formative years is crucial to developing speech and language. This service was managed inconsistently across several disparate spreadsheets, making the process inefficient and reporting capabilities time-consuming. This project aimed to rebuild and replace the existing system, streamlining clinic operations and centralizing its data. This improved data source enables reporting capabilities to support clinic leadership in data-driven decision-making. The system is designed to grow with the clinic and meet its and its patients' changing needs.
Project participants:

Vina Nguyen