Accessibility in Reader Services: Obtaining a Reader Card at The Huntington Library
In July of 2021 the Reader Services department at The Huntington Library expanded their access policy, resulting in a more diverse population of patrons. This project aimed to determine what services could be improved or employed to better serve Huntington researchers through an accessibility assessment of the special collections reading room and the online process users must undergo to obtain a reader card. The assessments revealed a need to create intentional space for readers with disabilities, both in person and online. Recommendations included reading room alterations, the implementation of an accommodations request libguide, and updated language throughout the library's website.
Project sponsored by: Anne Blecksmith, Avery Associate Director and Head of Reader Services at The Huntington Library
Project participants:
Mina Marciano
MLIS