Research Symposium: Jonathan Grudin
Conversational Agents & the Quest for General Artificial Intelligence
In developing a chatbot, Jonathan Grudin saw that efforts to build software capable of interacting with humans give rise to issues around transparency, privacy, potential misuse and individual control. Chatbot development also proved daunting and brought into sharp focus some general obstacles to successful innovation. In this talk, Grudin will present what he learned from failures, successes and mixed outcomes at Microsoft, and draw on published research including work at UW.
Grudin is an affiliate professor at the UW Information School and principal researcher at Microsoft. He has been in ACM SIGCHI and CSCW since their inception, is an ACM Fellow and a member of the SIGCHI Academy. He has recently focused on education, and a project to build a chatbot for university students led to this broad exploration of conversational agents.