The personnel at West Pierce Fire and Rescue rely on SharePoint for their centralized information storage and sharing platform. This project sought to analyzing the current website content, identify users’ satisfaction with the current site, and incorporate user feedback to help improve user experience and searching capabilities on the site. A written report to the department included a summary of the research findings, a topical overview of updated files, user-friendly wireframes, and a moving forward document highlighting additional recommendations to help improve the overall design and information sharing opportunities on the SharePoint site.