iSchool Capstone

Outcome Based Library Evaluations

Project tags:

community engagement & outreach

Project poster

Even though outcome based models of evaluating library services have become increasingly popular within scholarly conversation, public libraries often struggle to fully integrate such models within their organizations. Many public libraries collect outcome data, but end up wasting the time and resources they invested by not using the results. This project examines practices advocated by the scholarly community and their practical application through a survey of 39 public libraries. The resulting recommendations attempt to reconcile the theoretical with the practical and provide the Jefferson County Library with a framework for sharing program results and success stories with their stakeholders.

Project participants:

Emily Bufford

MLIS