iSchool Capstone

First Responder Information Coordinators (F.R.I.C.): A Tool For Faster 911 Response Times

Project tags:

community engagement & outreach

information behavior & user research

information literacy

Project poster

You learn to call 911 in the event of an emergency, but what comes next? Our project aims to educate the public on how, and when to call 911. This includes getting the caller and the call receiver on the same page. Our solution is the creation of a virtual tool to document emergency incidents consistently. Having a standard incident form allows callers to be aware of what information is required by 911 for fast help. In an emergency, the caller is the real 'first responder', and with proper training you can be the difference between life or death!

Project participants:

Alec Waters


Chao Ma


Leiya Lacey