In 2015, Washington State Public Defenders were taking over 1000 cases a month and spending an inadequate 36 minutes per case. Current legal processes do not support the variety of clients defenders must serve, such as the low income populations where permanent residence affects legal information delivery. By automating reminders of critical dates and visualizing long-term history, our client-case management system, Shield , allows public defenders to focus on protecting the public interest without getting caught up in tedious workflows