Sand Point Campus, run by Solid Ground, provides both permanent and transitional housing, and offers multiple services to its 500 residents. The campus library, located in Santos Place, provides daily programs for the children and teens. Using observation, query, and data analysis, we determined that the library is not utilized to its full potential. The data allowed us to create an Action Plan that provides a synthesis of our findings, offers various program proposals, and makes suggestions for improvement, which the staff may reference for future planning.