iSchool Capstone

Perception and Quality of Spoken Message v. Texting

Project tags:

business & systems analysis

information behavior & user research

Project poster

Gibberin, a spoken message application for iOS, is an effective alternative to texting. Using Gibberin as a voice communicator with no transcription to text allows recipients to listen instead of read. My research project compares the effectiveness of texting and spoken message in terms of speed and quality.  Through interviews and usability testing, spoken message seemed to be the more effective communication medium, but is it the preferred method of communication remains to be seen.  We have seen voice-to-text change the way users communicate. By taking the next step in changing how we communicate, the value of simplicity and efficiency can be modeled by Gibberin.

Project participants:

Jeffrey Wong

MSIM