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University of Washington

University of Washington Information School

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    • Informatics Undergraduate major and minor
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    • About Us The iSchool is home to innovators and leaders who make information work
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iSchool IT Help Desk

The iSchool IT Help Desk can help students, faculty, and staff with any issues specific to the iSchool and any equipment managed by the iSchool. Many technology questions are generic to everyone at the University of Washington, as opposed to being specific to the iSchool. As a result, you may want to search the UW-IT site. UW-IT's website contains information related to UW NetID resources, internet use guidelines, email configuration, hardware and software availability, general networking issues, web publishing guides, and more.

Solutions to some issues can be found on the iSchool Knowledge Base. If you are unable to find your solution there, please contact us!

If you need support from home or while using a personal computer, please download the iSchool IT Remote Support application before you call us. All iSchool computers should already have this application installed.

Contact the iSchool IT Help Desk

Submit a Ticket: Help Form
Email: ihelp@uw.edu
Phone: 206-616-3086
In Person: Mary Gates Hall, Suite 470A, Monday-Friday, 8:30 a.m.-5:00 p.m.

Contact the iSchool Learning Technologies Team

For help with Canvas, Zoom, VoiceThread, and other streaming/collaboration tools for teaching and learning:

  • Email: olt@uw.edu
  • Learning Technologies Support Site

Quick Links

  • iSchool Knowledge Base
  • View your open Help Desk tickets
  • iSchool IT Help Desk Help Form

UW-IT

  • UW-IT website
  • UW-IT Knowledge Base

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News

Kathryn Perry Bolin

MLIS Capstone showcases a lesser-known part of U.S. history

Friday, May 30, 2025
The words “concentration camp” bring about disturbing images and evoke an emotional response. When people think of concentration camps, their minds are likely to turn to the Nazi extermination camps of World War II. However, many...
Read more
Mason Koh, Kai Andreic, Asad Jaffery, Joshua Williams and Vaibava Venkatesan

Students develop tool to track kudos among co-workers

Wednesday, May 28, 2025
In today’s fast-paced work environment, managers often look for tools to make their jobs easier. For someone managing a large team, wouldn’t it be nice to have a tool that regularly provides summarized feedback about each employee?...
Read more

Events

Jun 2
 
12:00-1:00PM

MSIM Mid-Career Last Chance Q&A

Zoom / Online
Jun 3
 
5:00-6:15PM

Putting Values into Action: The Balance Between Holding and Shaping Beliefs Virtual Panel

Virtual
Jun 4
 
5:30-9:00PM

iSchool Showcase

Husky Union Building
Jun 6
 
12:00-1:00PM

MLIS Last Chance Q&A

Zoom / Online
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Box 352840 - Mary Gates Hall, Ste. 370
Seattle, WA 98195-2840
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