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University of Washington

University of Washington Information School

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    • Informatics Undergraduate major and minor
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    • Research Impact How our research drives progress and helps people
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    • About Us The iSchool is home to innovators and leaders who make information work
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iSchool IT Help Desk

The iSchool IT Help Desk can help students, faculty, and staff with any issues specific to the iSchool and any equipment managed by the iSchool. Many technology questions are generic to everyone at the University of Washington, as opposed to being specific to the iSchool. As a result, you may want to search the UW-IT site. UW-IT's website contains information related to UW NetID resources, internet use guidelines, email configuration, hardware and software availability, general networking issues, web publishing guides, and more.

Solutions to some issues can be found on the iSchool Knowledge Base. If you are unable to find your solution there, please contact us!

If you need support from home or while using a personal computer, please download the iSchool IT Remote Support application before you call us. All iSchool computers should already have this application installed.

Contact the iSchool IT Help Desk

Submit a Ticket: Help Form
Email: ihelp@uw.edu
Phone: 206-616-3086
In Person: Mary Gates Hall, Suite 470A, Monday-Friday, 8:30 a.m.-5:00 p.m.

Contact the iSchool Learning Technologies Team

For help with Canvas, Zoom, VoiceThread, and other streaming/collaboration tools for teaching and learning:

  • Email: olt@uw.edu
  • Learning Technologies Support Site

Quick Links

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UW-IT

  • UW-IT website
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News

Mike Labrador gives Quest's pitch

Informatics students present startup idea at Husky PitchFest

Friday, June 27, 2025
Coming up with a startup idea is the first step for a hopeful entrepreneur. The next steps are development and eventually pitching to investors. The 2025 Husky PitchFest provided an opportunity for iSchool students to take that leap and...
Read more
Lorcan Dempsey

Lorcan Dempsey leaves MLIS students ready to tackle tough issues

Wednesday, June 25, 2025
It is both an extraordinary and an extraordinarily difficult time to enter the library profession, says Lorcan Dempsey, an iSchool Distinguished Practitioner in Residence. Over decades, he has observed libraries shift from a transactional...
Read more

Events

Jun 28
 
3:00-5:00PM

iSchool Alumni Social at ALA Conference 2025

Pennsylvania Convention Center
Jul 9
 
7:00-7:45PM

iSchool Read-Alongs Series: July

Online
Aug 5
 
8:30-9:30AM

MSIM Conversation with Professor Sara Sanford - Career Outcomes

Zoom / Online
Aug 7
 
7:00-7:45PM

iSchool Read-Alongs Series: August

Online
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Box 352840 - Mary Gates Hall, Ste. 370
Seattle, WA 98195-2840
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