People

Karen Fisher

Karen Fisher vCard

Professor
Office: Mary Gates Hall 330Q
Phone: 206.543.6238
Fax: 206.616.3152
Website: http://pie.uw.edu/

Primary Areas of Expertise

Current Quarter Teaching

  • INSC 572 - Qualitative methods in information science

Biography

Dr. Karen E. Fisher is a Professor in the University of Washington Information School and Adjunct Professor of Communication. She teaches and conducts research on how people experience information as part of everyday life, with emphasis on the interpersonal aspects of information behavior, the role of informal social settings in information flow and its connection to happiness, as well as the broad impacts of information and communication technologies. Her current work, supported by the Institute of Museum and Library Services and Microsoft, asks how ethnic minority youth seek information and use technology on behalf of other people, especially older family members. A second current area involves online dating as an information problem, the development of instrumental ties, and thus the information behavior of people in dyadic relationships (romantic, business, creative), especially long-term. Dr. Fisher's 2009-2011 work with Mike Crandall, Samantha Becker, and others addressed the multiplex value of public libraries in communities across the United States. In this mixed methods study conducted for the Institute of Museum and Library Services and the Bill & Melinda Gates Foundation, a key finding is that 63% of people use library technology on behalf of another person, which has strong implications for how we design information systems, support information literacy, and determine impact. Co-author of Theory in Motion: Using theories of information behavior to design applications, policy and services (in progress, with S. Erdelez), Digital Inclusion: Measuring the Impact of Information and Community Technology (2009, with M. Crandall), Theories of Information Behavior (2005, with S. Erdelez & L. McKechnie), and several monographs about community services in public libraries, her supporters include the National Science Foundation, Microsoft Research, the United Way of America, and the Social Sciences and Humanities Research Council of Canada. Recipient of the 2005 and 2008 ALA Jesse H. Shera Award for Distinguished Published Research, Dr. Fisher has been recognized for her research by the American Society for Information Science & Technology, and the Association for Library and Information Science Education. An alum of the University of Western Ontario (PhD & MLIS) and Memorial University of Newfoundland (BA), she held a postdoc at the University of Michigan, and was a Visiting Researcher at Microsoft Research, and a NORSLIS Visiting Professor at Oslo University College, Norway. She serves on the international program committees for ISIC: The Information Behavior Conference and i3: Information: Interactions and Impact; and was co-program chair of the 2011 iSchool Conference. A past member of ASIST's Board of Directors, Prof. Fisher was inducted to the ASIST SIG USE Academy of Fellows in 2009. To learn more, visit tascha.uw.edu/usimpact. The only Newfoundlander in Seattle, Karen lives in Seattle's houseboat community and can be found biking the Burke-Gilman Trail when she's not at hot yoga or the Visionary Dance Studio.

Education

  • Ph D, University of Western Ontario, 1997
  • MLIS, University of Western Ontario, 1991
  • BA, Memorial University of Newfoundland, 1989

Memberships

  • American Library Association
  • American Society for Information Science & Technology
  • Association for Computing Machinery
  • Association for Library and Information Science Education
  • Public Library Association

Secondary Areas of Expertise

Publications and Contributions

  • Journal Article, Academic Journal A social diffusion model of misinformation and disinformation for understanding human information behavior (2013)
    Information Research Authors: N Karlova, Karen Fisher
  • Journal Article, Academic Journal Teaching human information behavior: Report from the first ISIC international workshop with pedagogical examples for engaging students via Information Grounds and Lay Information Mediary fieldwork (2013)
    Information Research Authors: Karen Fisher, S Erdelez
  • Conference Paper #misdis: A social network diffusion model of misinformation and disinformation (2012)
    Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis Authors: N Karlova, Karen Fisher
  • Conference Paper Designing for youth across the gulf: Fishbowl on how today's methods, theory and findings can support tomorrow's designs (2011)
    Proceedings of the American Society for Information Science & Technology 74th Annual Meeting Authors: Karen Fisher, Eliza Dresang
  • Research Report Opportunity for All: How Library Policies and Practices Impact Public Internet Access (2011)
    Authors: Samantha Becker, Michael Crandall, Karen Fisher, R Blakewood, B Kinney, C Russell-Sauve
  • Conference Poster Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Authors: Karen Fisher, J. A. Abrahamson, Michael Crandall, Samantha Becker
  • Conference Paper Measuring indirect access: Indicators of the impacts of lay information mediary behavior (2010)
    2010 IFLA World Library and Information Congress Authors: Chris Coward, Karen Fisher
  • Journal Article, Academic Journal Mobile Social Networking as Information Ground: A Case Study (2010)
    Library & Information Science Research Volume 32 Issue 2 page 98-115 Authors: Karen Fisher, S. Counts
  • Research Report Opportunity for All: How the American public benefits from Internet access at the public library. (2010)
    page 103 Authors: S Becker, Michael Crandall, Karen Fisher, B Kinney, Carol Landry, A. Rocha
  • Conference Paper South-North: Fishbowl on transferability of ICTs in income-poor to income-rich countries (2010)
    ICTD 2010: International Conference on Information and Communication Technologies and Development Authors: Chris Coward, Karen Fisher
  • Conference Paper eGovernment services use and impact through public libraries: Preliminary findings from a national study of public access computing in public libraries (2010)
    Proceedings of the Hawaii International Conference on System Sciences ISBN/ISSN: 978-0769538693 Authors: Karen Fisher, S Becker, Michael Crandall
  • Journal Article, Professional Journal Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009 (2009)
    Bulletin of the American Society for Information Science and Technology Authors: Karen Fisher, H. Julien
  • Conference Poster Communities Connect Network: Advancing e-Inclusion in Washington State through Community Technology (2009)
    Authors: Michael Crandall, Karen Fisher, Carol Landry
  • Book Editor, Scholarly Digital Inclusion: Communicating Impact through Practice and Research (2009)
    Authors: Michael Crandall, Karen Fisher
  • Conference Paper Free access to computers and the Internet at public libraries: International reflections on outcomes and methods (2009)
    Annual Meeting of the American Society for Information Science & Technology Authors: Karen Fisher, Chris Coward, Philip Fawcett, Michael Crandall, Ricardo Gomez
  • Conference Paper ICTD evaluation 20/20: Voices from around the world (2009)
    IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD) Authors: Karen Fisher, Ricardo Gomez, Chris Coward
  • Book, Chapter in Scholarly Book-New Information behavior (2009)
    Annual Review of Information Science & Technology Volume 43 page 317-358 ISBN/ISSN: 978-1573873406 Authors: Karen Fisher, H. Julien
  • Book Entry, Almanac or Encyclopedia Information needs: Conceptual and empirical developments (2009)
    Encyclopedia of Library and Information Science Issue 3 page 5742 ISBN/ISSN: 978-0849397127 Authors: Karen Fisher, C. M. Naumer
  • Journal Article, Professional Journal Making sense of an information world: The everyday life information behavior of preteens (2009)
    Library Quarterly Volume 79 Issue 3 page 301-341 ISBN/ISSN: 0024-2519 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Journal Article, Professional Journal Lay information mediary behavior (LIMB) uncovered: Exploring how nonprofessionals seek health information for themselves and others online (2008)
    Journal of the Medical Library Association Volume 96 Issue 4 page 310-323 ISBN/ISSN: 1536-5050 Authors: Karen Fisher, J. A. Abrahamson, A. T. Turner, J. C. Durrance, T. Turner
  • Conference Paper Mobile social networking: An information grounds perspective (2008)
    Proceedings of Hawaii International Conference on System Sciences Authors: Karen Fisher, S. Counts
  • Journal Article, Academic Journal "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    Information Research Volume 12 Issue 4 Authors: Karen Fisher, J. Abramhamson
  • Book, Chapter in Scholarly Book-New Field methods for investigating personal information management (2007)
    Personal information management page 76-88 Authors: Karen Fisher, Charles Naumer
  • Book, Chapter in Scholarly Book-New Seattle Public Library as place: Reconceptualizing space, community, and information at the central library (2007)
    Library as Place: History, community and culture page 135-160 Authors: Karen Fisher, Matthew Saxton, P. M. Edwards, J-E Mai
  • Journal Article, Academic Journal Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience (2007)
    Information Research Volume 12 Issue 2 Authors: Karen Fisher, Carol Landry, Charles Naumer
  • Journal Article, Academic Journal Studying the everyday information behavior of tweens: Notes from the field (2007)
    Library & Information Science Research Volume 29 Issue 3 page 310-331 Authors: Karen Fisher, E. M. Meyers, Elizabeth Marcoux
  • Book, Chapter in Scholarly Book-New Tweens and everyday life information behavior: Preliminary findings from Seattle (2007)
    Youth information seeking behaviors: Contexts, theories, models and issues Volume 2 page 1-25 Authors: Karen Fisher, Elizabeth Marcoux, E. Meyers, Carol Landry
  • Book, Chapter in Scholarly Book-New Understanding the information behavior of stay-at-home mothers through affect (2007)
    Information and emotion: The emergent affective paradigm in information behavior research and theory page 211-233 Authors: Karen Fisher, Carol Landry
  • Journal Article, Academic Journal 2-1-1 Information Services: Outcomes Assessment, Benefits-Cost Analysis, and Policy Issues (2006)
    Government Information Quarterly Volume 23 Issue 3 page 186-215 Authors: Matthew Saxton, Charles Naumer, Karen Fisher
  • Conference Abstract Building Bridges between Information Behavior Research and Information Architecture (2006)
    Proceedings of the American Society for Information Science and Technology Authors: David Hendry, Karen Fisher, J. E. Mai
  • Journal Article, Academic Journal Civic problem-solving viewed as an information use environment (2006)
    Information Research Volume 11 Issue 4 Authors: Karen Fisher, J. C. Durrance, M. Souden, D. Walker
  • Book, Chapter in Scholarly Book-New Information grounds: Theoretical basis and empirical findings on information flow in social settings (2006)
    New directions in human information behavior page 93-111 Authors: Karen Fisher, Charles Naumer
  • Journal Article, Professional Journal Social types in technical newsgroups: Implications for information flow (2006)
    International Journal of Communications Law and Policy Volume 11 Authors: Karen Fisher, T. C. Turner
  • Conference Paper The impact of social types within information communities: Findings from technical newsgroups (2006)
    Authors: Karen Fisher, T. C. Turner
  • Conference Paper The role of community-based, problem-centered information intermediaries in local problem solving (2006)
    Proceedings of the American Society for Information Science and Technology Authors: Karen Fisher, J. C. Durrance, D. Walker, M. Souden
  • Research Report Final IMLS report: Approaches for understanding community information use: A framework for identifying and applying knowledge of information behavior in public libraries (2005)
    Authors: Karen Fisher, Charles Naumer, J. C. Durrance
  • Book, Chapter in Scholarly Book-New Information Grounds (2005)
    Theories of information behavior page 185-190 Author: Karen Fisher
  • Journal Article, Academic Journal Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds (2005)
    Information Research Volume 10 Issue 2 Authors: Karen Fisher, Charles Naumer, J. C. Durrance, L. Stromski, T. Christiansen
  • Book, Reprint in Translation Theories of Information Behavior (2005)
    page 431 Authors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Book Editor, Scholarly Theories of Information Behavior (2005)
    ISBN/ISSN: 978-1573872300 Authors: Karen Fisher, S. Erdelez, E. F. Mckechnie
  • Research Report WIN 2-1-1: Performance Evaluation and Cost-Benefit Analysis of 2-1-1 I&R Systems (2005)
    Authors: Karen Fisher, Matthew Saxton, Charles Naumer
  • Book, Scholarly-New How libraries and librarians help: A guide to identifying user-centered outcomes (2004)
    page 192 ISBN/ISSN: 978-0838908921 Authors: Karen Fisher, J. C. Durrance

Presentations

  • "Collaboration-the most wicked enabler to fabulously successful research" (2013)
    Presented at: La Sapienza University
  • "Digital youth workshop: Calling all designers, researchers, and policy makers. Scholarship in action: data, innovation, wisdom" (2013)
  • "Info mediaries: How immigrant and refugee youth help others through information and technology" (2013)
    Presented at: Robert Gordon University
  • "InfoMe: Forging new theory and methods to empower ethnic minority youth as info-mediaries" (2013)
    Presented at: Royal School of Library and Information Science
  • "Information Grounds: A field method and design workshop for supporting how people experience everyday information in informal social settings" (2013)
    Presented at: La Sapienza University
  • "Methods, practice, theory: Researching Human information behavior in the context of migration. Scholarship in action: data, innovation, wisdom" (2013)
  • "Overview of the Digital Youth Summit 2014" (2013)
    Presented at: University of Washington Information School
  • "Teaching information behavior: Sharing global experiences" (2013)
  • "Teen design days: Promoting youth civic engagement through design thinking" (2013)
  • "Using design thinking to empower ethnic minority immigrant youth in their roles as information and technology mediaries. Scholarship in action: data, innovation, wisdom" (2013)
  • "Using design thinking to empower ethnic minority immigrant youth in their roles as technology and information mediaries" (2013)
  • "#misdis: A social network diffusion model of misinformation and disinformation" (2012)
  • "A social diffusion model of misinformation and disinformation for understanding human information behavior" (2012)
    Presented at: Keio University
  • "Application of LIS research and theories to systems and services that respond to users’ knowledge construction and sensemaking of information needs" (2012)
    Presented at: Information, interaction, innovation: Celebrating the past, constructing the present and creating the Future: 75th Annual Conference of the American Society for Information Science & Technology
  • "Information grounds: Theory and methods for designing around information spaces" (2012)
    Presented at: University of Missouri
  • "Information grounds: Theory and methods for designing around information spaces" (2012)
    Presented at: School of Library & Information Studies, University of Alabama
  • "Lay information-technical mediary behavior (LIMB): Incorporating field research in the classroom by drawing on the experiential" (2012)
  • "SIG USE 2012 Symposium on research methods for studying Information behavior" (2012)
  • "Teen design days: lightning and enlightening" (2012)
    Presented at: SIG USE Research Symposium. 75th Annual Conference of the American Society for Information Science & Technology
  • "U.S. Impact Study and Programs Supported by the Bill and Melinda Gates Foundation Global Libraries Program" (2012)
    Presented at: University of Washington
  • "Building usable large-scale datasets for accountability and advocacy in troubled times: The U.S. IMPACT Dataset" (2011)
  • "Designing for youth across the gulf: Fishbowl on how today’s methods, theory and findings can support tomorrow’s designs" (2011)
  • "Designing for youth across the gulf: How today's methods, theory and findings can support tomorrow's designs" (2011)
    Presented at: American Society for Information Science & Technology
  • "Infomediaries and Performance of Public Access Computing Venues" (2011)
    Presented at: Association of Internet Researchers AOIR
  • "Theories of information behavior in motion: Designing applications and practices" (2011)
  • Health information seeking and lay health information mediaries "at" the public library: Preliminary results from a nationwide, mixed method study on U.S. public library public computing (PAC) access and its impact on individuals, families, and communities (2010)
    Presented at: Medical Library Association
  • "Information literacy: The power and implications of lay information mediaries" (2010)
    Presented at: LILAC - Librarians' Information Literacy Annual Conference
  • "Lay information mediary workshop" (2010)
    Presented at: Bill & Melinda Gates Foundation, Global Libraries Program
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
    Presented at: WebJunction
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
    Presented at: ICMA - International City/County Management Association
  • "Opportunity for All: American Public Benefits from Library Internet" (2010)
    Presented at: PLA - Public Library Association
  • "South->North: Fishbowl on transferability of ICTs in income-poor to income-rich countries" (2010)
    Presented at: ICTD - International Conference on Information and Communication Technologies and Development (IEEE)
  • "U.S. Impact Study: Overview" (2010)
    Presented at: Bill & Melinda Gates Foundation, Global Libraries Program
  • "Celebrating 10 years of SIG USE: Information Behavior Research, SIG USE 1990-2009" (2009)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Communities Connect: Community Technology Wildcard" (2009)
    Presented at: iSchools Caucaus
  • "Free access to computers and the Internet at public libraries: International reflections on outcomes and methods" (2009)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Taylor's information use environments (IUEs)" (2009)
    Presented at: Information School, University of Washington
  • "Teaching research methods in I-Schools" (2009)
    Presented at: iSchools Caucaus
  • "The Impact of Free Access to Computers and the Internet at Public Libraries" (2009)
    Presented at: Community Indicators Consortium
  • "East Coast, West Coast: Unifying Findings about Immigrants' Information Seeking and ICT Use" (2008)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "How librarians and libraries help through public access computing" (2008)
    Presented at: Bill & Melinda Gates Foundation
  • "How libraries and librarians help through public access computing" (2008)
    Presented at: Queensland State Library
  • "Let's get wild: Building a national research and service agenda for community technologies and networking" (2008)
    Presented at: iSchools Caucus
  • "Mobile social networking: An information grounds perspective" (2008)
    Presented at: HICSS - Hawaii International Conference on System Sciences (IEEE)
  • "Modeling lay information mediary behavior: Implications for information services and health outcomes" (2008)
    Presented at: Medical Library Association
  • "Researching and meeting the needs of lay information mediaries and their muses" (2008)
    Presented at: Information Literacy
  • "Sense-Making: A methodological perspective" (2008)
    Presented at: SIGCHI - Special Interest Group on Computer-Human Interaction (ACM)
  • "Showing the power of ICTs through outcome assessment: Lessons from Seattle" (2008)
    Presented at: Connecting Up
  • "Teaching information behaviour" (2008)
    Presented at: ISIC - Information Seeking in Context
  • "The Impact of Free Access to Computers & the Internet at Public Libraries" (2008)
    Presented at: ALUW - Association of Librarians of the University of Washington
  • "Social types and personas: Typologies of persons on the web and designing for predictable behaviors." (2007)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "What's past is prologue:" Towards a general model of lay information mediary behaviour (2007)
    Presented at: Swedish School of Library and Information Science
  • "DEVI: Empowering women through mobile technology." (2007)
    Presented at: Microsoft, Inc.
  • "Pink, waterproof, and scented: Designing mobile technology for women" (2007)
    Presented at: Information School, University of Washington
  • Seattle Public Library as "place": Community building and impact (2007)
    Presented at: LIDA - Libraries in the Digital Age
  • "Shop and talk: Supporting women's nurturing and providing roles through mobile technology" (2007)
    Presented at: Anita Borg Institute for Women and Technology
  • "Being user-oriented: Convergences, divergences, and the potentials for systematic dialogue between disciplines and between researchers, designers, and providers. Panel organized by B. Dervin." (2006)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Civic problem-solving viewed as an information use environment" (2006)
    Presented at: ISIC - Information Seeking in Context
  • "How libraries and librarians make a difference in their communities" (2006)
    Presented at: School of Library and Information Studies, Oslo University College
  • "Information grounds and knowledge organization: Realizing the potential" (2006)
    Presented at: School of Library and Information Studies, Oslo University College
  • "Modeling the information behavior of lay mediaries" (2006)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Outcomes of community technology centers: Stories from Yakima" (2006)
    Presented at: Communities Connect Network
  • "Social spaces, casual interactions, meaningful exchanges: An information ground typology based on the college student experience" (2006)
    Presented at: ISIC - Information Seeking in Context
  • "Stay-at-home mothers and the role of affect in everyday information behavior" (2006)
    Presented at: SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T)
  • "The death of the user and other ruminations on information behavior research" (2006)
    Presented at: Royal School of Library and Information Science
  • "The death of the user and other ruminations on information behavior research" (2006)
    Presented at: Swedish School of Library and Information Science, The University College of Bor†s
  • "The death of the user and other ruminations on information behavior research" (2006)
    Presented at: School of Library and Information Studies, Oslo University College
  • "The fabulous poor-rich information worlds of mothers who stay-at-home. Panel entitled Channeling Chatman: Questioning the applicability of a research legacy to today's small world realities, organized by C. Fulton" (2006)
    Presented at: 2006 Annual Conference of the American Society for Information Science & Technology
  • "The missing piece: Affect and the information behavior of stay-at-home mothers" (2006)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "The role of community-based, problem-centered information intermediaries in local problem solving" (2006)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Trends in U.S. LIS education: The iSchool factor" (2006)
    Presented at: School of Library and Information Studies, Oslo University College
  • "Tweens and the role of affect in everyday life information seeking" (2006)
    Presented at: SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T)
  • "Connecting research and practice: Innovations and research at the Seattle Public Library" (2005)
    Presented at: ALA - American Library Association
  • "Connecting Research and Practice: Special Populations" (2005)
    Presented at: SIG USE - Special Interest Group on Information Needs, Seeking, and Use (ASIS&T)
  • "Information grounds of college students" (2005)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Lost, found, and feeling better: Exploring proxy health information behavior" (2005)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Our academic life: Challenges facing i-Schools" (2005)
    Presented at: iSchools Caucaus
  • "Proxy searchers uncovered: Research lessons on how ordinary folks seek health information for others online" (2005)
    Presented at: Medical Library Association
  • Seattle Public Library as "place": Community building (2005)
    Presented at: Seattle Public Library
  • "The emotional frontiers of tweens and stay-at-home moms. Panel organized by D. Nahl" (2005)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "The information grounds of UW's students" (2005)
    Presented at: ALUW - Association of Librarians of the University of Washington
  • "Tweens. Connecting Research and Practice: Special Populations" (2005)
    Presented at: SIG USE - Special Interest Grou on Information Needs, Seeking, and Use (ASIS&T)
  • "When the user isn't really the user, nobody is yet using, and uses are multifold. Panel on Sense-Making organized by B. Dervin" (2005)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "How libraries and librarians make a difference in their communities" (2004)
    Presented at: PLA - Public Library Association
  • "Something old, something new: Preliminary findings from an exploratory study about people's information habits and information grounds" (2004)
    Presented at: ISIC - Information Seeking in Context
  • "Barriers that must be overcome for effective use of digital community information: Preliminary patterns" (2002)
    Presented at: CPSR - Computer Professionals for Social Responsibility
  • "Community information, networked style: Results from a nation-wide study with recommendations for online methodologies and evaluation" (2001)
    Presented at: LRRT - Library Research Roundtable (ALA)
  • "Ethnographic studies in LIS." (2001)
    Presented at: LRRT - Library Research Roundtable (ALA)
  • "Fostering social capital using the 'Net: Perceptions of community network users, information providers and organizers" (2001)
    Presented at: INSNA - International Network for Social Network Analysis
  • "Foundations and emerging characteristics of information communities: Findings from a qualitative study of three communities" (2001)
    Presented at: Commission on the Geography of Global Information Society
  • "How libraries and librarians help: Context-centered methods for evaluating public library efforts at bridging the digital divide and building community" (2001)
    Presented at: ALISE - Association for Library and Information Science Education
  • "How libraries and librarians help: IMLS sponsored research on the value of community information" (2001)
    Presented at: IMLS - Institute of Museum and Library Services
  • "I keep to myself, but: Impediments and catalysts to information flow and social support within homeless populations" (2001)
    Presented at: INSNA - International Network for Social Network Analysis
  • "Information communities: How the Web facilitates information flow for everyday situations" (2001)
    Presented at: AoIR - Association of Internet Researchers
  • "Beyond footcare: Communication and information flow in clinic settings" (2000)
    Presented at: Washington Medical Librarians Association
  • "Community building using the 'Net: Perceptions of organizers, information providers and Internet users." (2000)
    Presented at: AoIR - Association of Internet Researchers
  • "Community information on the 'Net" (2000)
    Presented at: Michigan Library Association
  • "How librarians anticipate and respond to community information needs" (2000)
    Presented at: Multnomah County Library
  • "How Libraries and Librarians Help" (2000)
    Presented at: ALA - American Library Association
  • "Implications of the KALIPER results for LIS Education" (2000)
    Presented at: School of Library and Information Studies, University of Alberta
  • "KALIPER: What the field says about LIS education at the dawn of a new century: Overview of Findings" (2000)
    Presented at: ALISE - Association for Library and Information Science Education
  • "Social Capital as Embedded in the Social Support Networks of Homeless Populations" (2000)
    Presented at: INSNA - International Network for Social Network Analysis
  • "The role of theory in LIS Education and Research: Overview of Results" (2000)
    Presented at: ALISE - Association for Library and Information Science Education
  • "Trends in LIS education: Results from the KALIPER Project" (2000)
    Presented at: School of Information, University of Michigan
  • "American public library participation in Internet community information delivery: Survey results and implications for reference service" (1999)
    Presented at: RUSA - Reference and User Services Association (ALA)
  • "Beyond footcare: The role of community health nurses in linking the elderly with human services during clinical interaction" (1999)
    Presented at: Sigma Theta Tau International
  • "Community health nurses as strong-weak ties: Findings from an ethnographic study on communication between nurses and the elderly at neighborhood clinics" (1999)
    Presented at: INSNA - International Network for Social Network Analysis
  • "Conceptual and methodological issues with evaluating public library-community network initiatives" (1999)
    Presented at: ASIS&T - American Society for Information Science & Technology
  • "Help-seeking in an electronic world: The public library as a community information provider" (1999)
    Presented at: Illinois Library Association
  • "Information sharing in the community: Using social network theory to map information exchange among nurses and the elderly" (1999)
    Presented at: Division of Medical Informatics, Department of Community and Family Medicine, Duke University
  • "New strengths, new needs, new century: Opportunities for improving LIS education" (1999)
    Presented at: ALISE - Association for Library and Information Science Education
  • "The use of theory in library and information science education and research: Overview of a current study" (1999)
    Presented at: ALISE - Association for Library and Information Science Education
  • "Only for emergencies": The role of network members in providing instrumental help, human services information and affective support to the elderly (1998)
    Presented at: INSNA - International Network for Social Network Analysis
  • "He says, she says: Differences between nurses' and seniors' predictions of seniors' use of human services information given at footcare clinics" (1997)
    Presented at: Connections: The Great Lakes Information Science Conference
  • "I&R in the electronic age: Bringing it to the classroom" (1997)
    Presented at: ALISE - Association for Library and Information Science Education
  • "Information-seeking via social networks: Overview of a PhD thesis on seniors' use of visiting nurses for obtaining human services information" (1996)
    Presented at: Connections: The Great Lakes Information Science Conference
  • "Meeting the public's needs for community information in the electronic age: Has the time for I&R agencies run out?" (1996)
    Presented at: School of Information, University of Michigan
  • "Nurses' perceptions of their needs for community information: Results of an exploratory study in southwestern Ontario" (1996)
    Presented at: ALISE - Association for Library and Information Science Education
  • "Gaining entry, gaining experience: Lessons learned in a naturalistic inquiry" (1995)
    Presented at: Connections: The Great Lakes Information Science Conference
  • "Nurses' perceptions of their needs for community information: A proposal for an exploratory study in southwestern Ontario" (1995)
    Presented at: ALISE - Association for Library and Information Science Education