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Specialization

  • Information Technology Identity
  • Management of Information Systems
  • Technology and Social Change

Biography

Michelle Carter is an Assistant Professor in the Department of Management, Information Systems, and Entrepreneurship at Washington State University, based in Everett, WA. She holds a Ph.D. in Management (Information Systems) from Clemson University. Her work has appeared in journals such as MIS Quarterly, ACM Transactions on Management Information Systems, the European Journal of Information Systems, Information & Management, Communications of the AIS, and MISQ Executive, as well as several conference proceedings and book chapters. Her research investigates the involvement of IT in identity, humanness, and social change in an increasingly digital world.

Education

  • Ph D, Clemson University, 2012
  • MS, Information Systems Management, J. Mack Robinson College of Business , Georgia State University, 2008
  • MS, Computer Science with Distinction, Anglia Polytechnic University, 2003
  • BA, English with Honors, Anglia Polytechnic University, 2000

Memberships

  • ACM Special Interest Group on Computer-Human Interaction
  • AIS Special Interest Group for IT Project Management (SIGITPROJMGT)
  • AIS Special Interest Group on Social Inclusion (SIG-SI)
  • Association of Information Systems (AIS)

Publications and Contributions

  • Conference Paper
    Facebook's "Free Basics" and Implications for Development: IT Identity and Social Capital (2017)
    Proceedings of HICSS 50 Authors: Moonjung Yim, Ricardo Gomez, Michelle S Carter
  • Conference Paper
    The Content and Context of Identity in a Digital Society (2017)
    Authors: Michelle S Carter, Deborah Compeau, Michael Kennedy, Marc Schmalz
  • Conference Paper
    Applying User Engagement Models from Direct-to-Patient Online Services to Improve Patient Portal Design (2016)
    iConference 2016 Proceedings Authors: Jordan Eschler, Marc Schmalz, Michelle S Carter
  • Journal Article, Academic Journal
    Facebook’s “Free Basics”: For or against community development? (2016)
    Journal of Community Informatics, Volume 12, Issue 2 Authors: Moonjung Yim, Ricardo Gomez, Michelle S Carter
  • Conference Paper
    Leveraging Consumer Technologies: Exploring Determinants of Smartphone Use Behaviors in the Workplace (2015)
    48th Hawaii International Conference on Systems Sciences Authors: Michelle S Carter, Stacie Petter
  • Journal Article, Academic Journal
    Me, My Self and I(T): Conceptualizing Information Technology (IT) Identity and its Implications (2015)
    MIS Quarterly, Volume 39, Issue 4, Page 931-957 Authors: Michelle S Carter, Varun Grover
  • Journal Article, Academic Journal
    The FIRST+ Year Information Systems Faculty Experience (2015)
    Communications of the Association for Information Systems, Volume 36, Page 643-654 Authors: Eric Larson, Matthew L Nelson, Michelle S Carter
  • Conference Workshop Paper
    In a League of Their Own: Examining the Impact of Prior Work History in Software Projects (2014)
    9th International Research Workshop on IT Project Management (IRWITPM 2014) Authors: Stacie Petter, Michelle S Carter
  • Journal Article, Academic Journal
    Understanding Online Customers’ Ties to Merchants: The Moderating Influence of Trust on the Relationship between Switching Costs and E - Loyalty (2014)
    European Journal of Information Systems, Volume 23, Issue 2, Page 185-204 Authors: Michelle S Carter, R. Wright, J. B. Thatcher, K. Klein
  • Journal Article, Professional Journal
    A Classification and Investigation of Trustees in B - to - C E - Commerce: General vs. Specific Trust (2013)
    Communications of the Association for Information Systems, Volume 32, Issue 4 Authors: J. B. Thatcher, Michelle S Carter, X. Li, G. Rong
  • Conference Paper
    IT Identity: Developing a Set of Constructs and Measures (2013)
    International Conference on Information Systems 2013 Author: Michelle S Carter
  • Conference Paper
    Social Activism: Methodological Justification, Evidence, and Theory (2013)
    2013 Digital Societies and Social Technologies Summer Institute Authors: M Germonprez, D Hovorka, Michelle S Carter
  • Journal Article, Academic Journal
    An Examination of the Role of Army Medical Chief Information Officer (2012)
    Military Medicine, Volume 177, Issue 7 Authors: M. Mellot, J. B. Thatcher, N. Roberts, Michelle S Carter
  • Book, Chapter in Scholarly Book-New
    Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity (2012)
    Strategy, Adoption and Competitive Advantage of Mobile Services in the Global Economy Authors: Michelle S Carter, V. Grover, J. B. Thatcher
  • Book, Chapter in Scholarly Book-New
    Swift Trust in Web Vendors: The Role of Appearance and Functionality (2011)
    Organizational and End-User Interactions: New Explorations Authors: X. Li, G. Rong, Michelle S Carter, J. B. Thatcher
  • Journal Article, Professional Journal
    The Emerging CIO Role of Business Technology Strategist (2011)
    MIS Quarterly Executive, Volume 10, Issue 1, Page 19-29 Authors: Michelle S Carter, V. Grover, J. B. Thatcher
  • Journal Article, Academic Journal
    Trust in a Specific Technology: An Investigation of its Components and Measures (2011)
    ACM Transactions on Management Information Systems, Volume 2, Issue 2 Authors: D. H. McKnight, Michelle S Carter, J. B. Thatcher, P. Clay