Specializations

  • Information Technology Identity
  • Management of Information Systems
  • Technology and Social Change

Biography

Michelle Carter is an associate professor in the Carson College of Business at Washington State University, Pullman, WA. She also holds the courtesy appointment of affiliate associate professor in the Information School at the University of Washington in Seattle, WA. Michelle earned her PhD in Management (Information Systems) from Clemson University, SC. Michelle has taught MIS courses at undergraduate, masters, and doctoral levels, in traditional and online environments. Her research focuses on how people engage with an increasingly digital world. Michelle’s specific interests include IT’s involvement in identity and social change, factors that shape IT use behaviors, and information systems management. Michelle’s work has been accepted for publication in MIS Quarterly, ACM Transactions on Management Information Systems, the European Journal of Information Systems, the Journal of Information Technology, Information & Management, Communications of the AIS, and MISQ Executive, as well as several conference proceedings and book chapters. Michelle previously served as the President of the AIS Special Interest Group on Social Inclusion and as chair of the AIS standing committee on Diversity & Inclusion. In 2016, Michelle was recognized for her research and service contributions to the IS field, as a recipient of the AIS Early Career Award.

Education

  • Ph D, Management (Information Systems), Clemson University, 2012
  • MS, Information Systems Management, J. Mack Robinson College of Business , Georgia State University, 2008
  • MS, Computer Science with Distinction, Anglia Polytechnic University, 2003
  • BA, English with Honors, Anglia Polytechnic University, 2000

Memberships

  • AIS Special Interest Group on Adoption and Diffusion of Technology
  • AIS Special Interest Group on Social Inclusion
  • AIS Women's Network
  • Association for Information Systems

Publications and Contributions

  • Journal Article, Academic Journal
    Fostering Virtuous Adaptation to Trends in Information Systems Research: A Riposte (2019)
    Journal of Information Technology, 34(2), pp. 193-195 Authors: Varun Grover, Michelle S Carter, Dan Jiang
  • Conference Paper
    The I in Team: IT Identity and Project Behavior (2019)
    Proceedings of the 25th Americas Conference on Information Systems, pp. 5 Authors: Marc Schmalz, Michelle S Carter, Jin Ha Lee
  • Journal Article, Academic Journal
    Trends in the Conduct of IS Research (2019)
    Journal of Information Technology, 34(2), pp. 160-177 Authors: Varun Grover, Michelle S Carter, Dan Jiang
  • Journal Article, Academic Journal
    It’s Not You, it’s Me: Identity, Self-Verification, and Amazon Reviews (2018)
    The Data Base for Advances in Information Systems | ACM SIGMIS, 49(2), pp. 79-92 Authors: Marc Schmalz, Michelle S Carter, Jin Ha Lee
  • Conference Paper
    Facebook's "Free Basics" and Implications for Development: IT Identity and Social Capital (2017)
    Proceedings of the 50th Hawaii International Conference on System Sciences, pp. 2590-2599 Authors: Moonjung Yim, Ricardo Gomez, Michelle S Carter
  • Journal Article, Academic Journal
    In a League of Their Own: Exploring the Impact of Shared Work History on Distributed Online Project Teams (2017)
    Project Management Journal, 48(1), pp. 65-80 Authors: Stacie Petter, Michelle S Carter
  • Conference Paper
    The Content and Context of Identity in a Digital Society (2017)
    Authors: Michelle S Carter, Deborah Compeau, Michael Kennedy, Marc Schmalz
  • Conference Paper
    Applying User Engagement Models from Direct-to-Patient Online Services to Improve Patient Portal Design (2016)
    iConference 2016 Proceedings Authors: Jordan Eschler, Marc Schmalz, Michelle S Carter
  • Journal Article, Academic Journal
    Facebook’s “Free Basics”: For or against community development? (2016)
    Journal of Community Informatics, 12(2) Authors: Moonjung Yim, Ricardo Gomez, Michelle S Carter
  • Conference Paper
    Leveraging Consumer Technologies: Exploring Determinants of Smartphone Use Behaviors in the Workplace (2015)
    48th Hawaii International Conference on Systems Sciences Authors: Michelle S Carter, Stacie Petter
  • Journal Article, Academic Journal
    Me, My Self and I(T): Conceptualizing Information Technology (IT) Identity and its Implications (2015)
    MIS Quarterly, 39(4), pp. 931-957 Authors: Michelle S Carter, Varun Grover
  • Journal Article, Academic Journal
    The FIRST+ Year Information Systems Faculty Experience (2015)
    Communications of the Association for Information Systems, 36(Unknown Issue), pp. 643-654 Authors: Eric Larson, Matthew L Nelson, Michelle S Carter
  • Conference Workshop Paper
    In a League of Their Own: Examining the Impact of Prior Work History in Software Projects (2014)
    9th International Research Workshop on IT Project Management (IRWITPM 2014) Authors: Stacie Petter, Michelle S Carter
  • Journal Article, Academic Journal
    Understanding Online Customers’ Ties to Merchants: The Moderating Influence of Trust on the Relationship between Switching Costs and E - Loyalty (2014)
    European Journal of Information Systems, 23(2), pp. 185-204 Authors: Michelle S Carter, R. Wright, J. B. Thatcher, K. Klein
  • Journal Article, Professional Journal
    A Classification and Investigation of Trustees in B - to - C E - Commerce: General vs. Specific Trust (2013)
    Communications of the Association for Information Systems, 32(4) Authors: J. B. Thatcher, Michelle S Carter, X. Li, G. Rong
  • Conference Paper
    IT Identity: Developing a Set of Constructs and Measures (2013)
    International Conference on Information Systems 2013 Author: Michelle S Carter
  • Conference Paper
    Social Activism: Methodological Justification, Evidence, and Theory (2013)
    2013 Digital Societies and Social Technologies Summer Institute Authors: M Germonprez, D Hovorka, Michelle S Carter
  • Journal Article, Academic Journal
    An Examination of the Role of Army Medical Chief Information Officer (2012)
    Military Medicine, 177(7) Authors: M. Mellot, J. B. Thatcher, N. Roberts, Michelle S Carter
  • Book, Chapter in Scholarly Book-New
    Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity (2012)
    Strategy, Adoption and Competitive Advantage of Mobile Services in the Global Economy Authors: Michelle S Carter, V. Grover, J. B. Thatcher
  • Book, Chapter in Scholarly Book-New
    Swift Trust in Web Vendors: The Role of Appearance and Functionality (2011)
    Organizational and End-User Interactions: New Explorations Authors: X. Li, G. Rong, Michelle S Carter, J. B. Thatcher
  • Journal Article, Professional Journal
    The Emerging CIO Role of Business Technology Strategist (2011)
    MIS Quarterly Executive, 10(1), pp. 19-29 Authors: Michelle S Carter, V. Grover, J. B. Thatcher
  • Journal Article, Academic Journal
    Trust in a Specific Technology: An Investigation of its Components and Measures (2011)
    ACM Transactions on Management Information Systems, 2(2) Authors: D. H. McKnight, Michelle S Carter, J. B. Thatcher, P. Clay