iFlourish: Encourage Excellence in the iSchool's Foundations and Resources

F2. Policies and Procedures—Evaluate policies, procedures and processes for efficiency, effectiveness, and compliance
Vision Our organization is supported by effective and efficient policies and procedures.
Start Date

7/1/2007
End Date 6/30/2011

Parts

Item

 Expected Completion
 
  1. Policies and Procedures documentation
  2. Policies and Procedures efficiency
  3. Policies and Procedures distributed responsibilities
  4. Policies and Procedures decision making
  5. Policies and Procedures continual renewal

Autumn 2010
Autumn 2010
Autumn 2010
Autumn 2010
Spring 2011

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Part A. Policies & Procedures Documentation—Clearly and accessibly document policies, procedures and processes
Vision Our policies and procedures are documented, easily accessed, clearly understood and followed by all faculty and staff. Policies and procedures enhance the efficient, effective and compliant functioning of the iSchool. Policies and procedures are dynamic. There is a process for all to engage in reviewing and implementing new or revised policies and procedures that improve the functioning of the iSchool or to meet new requirements. Our policies and procedures support an environment that is consistent with our shared values and goals. All policies and procedures are easy to find and are communicated to all.
Start Date

7/1/2007
End Date 10/15/2010

Deliverables

Item

Expected Completion
1 Policy and Procedure Definitions

Definitions of "policy" and "procedure"

 Completed Autumn 2009
2 Directory of Policies and Procedures

Consolidated directory of current documented policies and procedures

 Winter 2010
3 Policy and Procedure Templates

Policy and procedure template (if adopted)

 Autumn 2009
4 Assessment of Policies & Procedures

Prioritized list of policies and procedures (existing or needed) requiring change and/or development

 Autumn 2010
5 Established Schedule for Changes/Development

Schedule established indicating timing and owner for documentation and implementation of prioritized list of policy changes and/or development

 Autumn 2010
6 Policy & Procedure Archive Process

Documented policy and procedure review process and mechanism for implementation (to include archive schedule aligned with all policies and procedures)
Autumn 2010

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Part B. Policies & Procedures Efficiency—Evaluate policies, procedures, and processes for efficiency, effectiveness, and compliance
Vision Having clear policies and procedures that all faculty and staff understand and follow is a key element in functioning efficiently and effectively as a school. In addition to identifying current processes that work well, faculty and staff also implement new policies and procedures when needed to support the type of environment they want to work in. Institutionalizing ways to discuss both strong and weak processes allows people to engage in thinking about better ways to do their work.
Start Date

3/1/2010
End Date 12/31/2010

Deliverables

Item

 Expected Completion
1 Process/Decision Efficiency Assessment

Documented assessment of iSchool processes and decision points, identifying things that inhibit efficiency and timely processing. This will include examining delegations, alignment of accountability, effectiveness of decision points and external policy restrictions.

Autumn 2010
2 Process Improvement/Feedback Culture

Established mechanism and culture for communicating concerns about processes and decision hindrances.

 Autumn 2010

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Part C. Policies & Procedures Distributed Responsibilities—Evaluate policies, procedures and processess for efficient distribution of responsibility
Vision The point of impact of a decision is as close to the decision maker as possible. Time is used efficiently for those making decisions and those involved in processes that require key decisions or authorizations. The approval and decision structure is established weighing risks of bad or unintended outcomes against efficiency and trust of individuals.
Start Date

3/31/2010
End Date 12/31/2010

Deliverables

Item

 Expected Completion
1 Distribute Responsibility

Documented plan for enhancing our ability to effectively and appropriately distribute responsibilites.

Autumn 2010

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Part D. Policies & Procedures Decision Making—Evaluate policies, procedures and processess for effective decision making
Vision Time is used efficiently for those making decisions and those involved in processes that require key decisions or authorizations. The appropriate amount of time is provided to allow for the proper reflection and consideration, depending on the action under consideration. We monitor outcomes and learn from past decisions - good and bad. We have a historical understanding of why we made decisions and what the expected outcomes were.
Start Date

1/1/2010
End Date 9/30/2010

Deliverables

Item

 Expected Completion
1

Norms for Requesting Decisions

Documented reasonable norms for providing simple, specific, clear information to allow efficient, informed decisions.

 To be determined

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Part E. Policies & Procedures Continual Renewal—Create and implement mechanisms for engaging in continual policy, procedure and process assessment
Vision Policies and procedures are dynamic. There is a process for all to engage in reviewing and implementing new or revised policies and procedures that improve the functioning of the school or to meet new requirements.
Start Date

10/1/2010
End Date 6/30/2011

Deliverables

Item

 Expected Completion
1 Mechanisms for Continual Process Assessment

Documented mechanisms for engaging in continual process assessment for the purpose of improving and redesigning tasks and procedures.

 To be determined
2 Best Practices Documentation

Documented plan for creating and maintaining a policies, procedures and processes best practices comparison across the iSchool and external to the iSchool.

 To be determined

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