People
Ricardo Gomez vCard
University of Washington Information School Assistant ProfessorOffice: Mary Gates Hall 330N
Work Phone: 206.685.1372
Fax: 206.616.3152
Website: http://faculty.washington.edu/rgomez
Primary Areas of Expertise
Biography
Dr. Ricardo Gomez specializes in the social impacts of communication technologies, especially in community development settings. He is also interested in qualitative research methods, and in group facilitation and process design. He seeks creative ways to communicate complex ideas and research results in everyday language. He has worked with private, public and non-profit sectors around the world, with a particular focus on Latin America and the Caribbean. Before joining the University of Washington he worked with Microsoft Community Affairs, and with the International Development Research Center in Canada. He holds an MA from Université du Québec à Montréal (1992) and a Ph.D. from Cornell University (1997).
Education
- Ph D, Communication, Cornell University, 1997
- MA, Communication, Universite du Quebec a Montreal, 1992
Awards
- Honorable Mention: Fearless Cards Poster - iConference 2013, 2013
- Outstanding Reviewer, Awards for Excellence 2012 - Emerald Literati Network, 2012
- PROF Award - iSchool, 2012
Memberships
- Association for Information Systems
- Community Informatics Research Network
- International Association of Facilitators
- International Association of Media and Communication Research
- International Communication Association
- International Development Informatics Association
- Latin American Studies Association
Secondary Areas of Expertise
- Action Research
- Collaboration
- Community Informatics
- Development of Essential Information, Communication, and Technology Skills
- Digital Divide
- Impact Assessment
- Information Overload
- Information Technology in Developing Countries
- Qualitative Methods
- Social and Organizational Dimensions of Technology
- Technology and Social Change
Publications and Contributions
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Conference Extended Abstract Fearless Cards: Addressing Emotional Barriers to Computer Learning among Extremely Marginalized Populations (2013) CHI 13, Work in Progress
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Conference Paper Research Questions, Paradigms and Methods In ICT For Development: Content Analysis of Selected ICTD Literature, 2000-2010 (2013) 12th International Conference on Social Implications of Computers in Developing Countries, Jamaica 2013
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Conference Paper Assessment of Community Wellness Outcomes to Measure the Impact of ICT for Development (2013) Proceedings of IADIS International Conference, ICT, Society and Human Beings
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Conference Paper Computer Training to Empower Day Laborers: A Heat Map to Address Emotional Barriers and Technical Skills (2013) Proceedings of HICSS-46, Hawaii, Jan 2013
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Conference Paper Creating Community: counter-narratives and disrupting the mainstream (2013) Shepard Symposium on Social Justice
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Journal Article, Academic Journal Crossing new borders: computers, mobile phones, transportation and English language among Hispanic day laborers in Seattle (2013) JASIST - Journal of the American Society for Information Science and Technology
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Journal Article, Academic Journal Fearless Cards: a low-tech solution to help overcome emotional barriers to ICT adoption among extremely marginalized populations (2013) EJISDC - The Electronic Journal of Information Systems in Developing Countries Volume 56 Issue 3 page 1-15
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Conference Poster Fearless Cards: computer training for extremely marginalized populations (2013) iConference 2013
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Conference Paper Jobs and Family Relations: use of computers and mobile phones among Hispanic day laborers in Seattle (2013) iConference 2013
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Journal Article, Academic Journal Panorama de las Políticas Públicas en Colombia: De la infraestructura a la apropiación social (2013) Signo y Pensamiento Volume 61
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Book, Chapter in Non-Scholarly Book-New Success Factors in Public Access Computing for Development (2013) ICT influences on human development, interaction, and collaboration page 97-116
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Journal Article, Academic Journal The Changing Field of ICTD: Growth and maturation of the field, 2000-2010 (2013) EJISDC - Electronic Journal of Information Systems in Developing Countries Volume 58 Issue 1
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Book, Chapter in Non-Scholarly Book-New Users of ICT at public access centers: age, education, gender, and income differences in Users (2013) ICT influences on human development, interaction, and collaboration page 1-21
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Journal Article, Academic Journal When You Don't Have a Computer: Public access computing in developing countries (2013) ITD - Information Technology for Development
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Book, Chapter in Scholarly Book-New Behind the Scenes: research methodology and analytical framework (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 95-112
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Book, Chapter in Scholarly Book-New Challenges for Libraries in the Information Age (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons
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Book, Chapter in Scholarly Book-New Free Service or Good Service: what attracts users to public access computing venues? (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 43-50
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Book, Chapter in Scholarly Book-New Gender and Public Access to ICT (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons
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Book, Chapter in Scholarly Book-New How do Public Access Venues Meet Information Needs in Underserved Communities? (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons
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Journal Article, Academic Journal ICT Evaluation: are we asking the right questions? (2012) EJISDC - Electronic Journal of Information Systems in Developing Countries Volume 50
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Journal Article, Academic Journal Iguales, Pero Diferentes: Comparación de Locales de Acceso Público a Computadores en Colombia (2012) ITID - Information Technologies & International Development Volume 8 Issue 4 page 59-76
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Book, Chapter in Scholarly Book-New Infomediaries and Community Engagement are Key (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons
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Journal Article, Academic Journal Lending a Visible Hand: An analysis of "infomediary" behavior in Colombian public access computing venues (2012) Information Development Volume 28 Issue 1
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Book, Chapter in Scholarly Book-New Libraries, Telecenters and Cybercafés: a comparison of different types of public access venues (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 1-10
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Book, Scholarly-New Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons (2012)
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Conference Paper Perceptions of Connectedness: public access computing and social inclusion in Colombia (2012) Proceedings of HICSS-45, Hawaii, Jan 2012
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Book, Chapter in Scholarly Book-New Perceptions of Trust: Safety, Credibility, and "Cool" (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 32-42
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Journal Article, Academic Journal Public Access Computing in South Africa: Old lessons and new challenges (2012) EJISDC - Electronic Journal of Information Systems in Developing Countries Volume 52 Issue 1 page 1-16
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Journal Article, Academic Journal Relaciones sociales y sensación de conexidad: Usos de cibercafés, telecentros y bibliotecas en Colombia (2012) Anuario Electrónico de Estudios en Comunicación Social "Disertaciones" Volume 5 Issue 1
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Journal Article, Academic Journal Same but different: comparing public access computing venues in Colombia (2012) ITID - Information Technologies & International Development Volume 8 Issue 4
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Conference Paper Social Network Analysis of Public Access Computing: relationships as a critical benefit of libraries, telecenters and cybercafés in developing countries (2012) Proceedings of iConference 2012, Toronto, Canada, Feb 2012
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Book, Chapter in Scholarly Book-New Success Factors for Public Access Computing: beyond anecdotes of success (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 82-94
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Conference Paper The Changing Field of ICTD: Content analysis of reseach published in selected journals and conferences, 2000-2010 (2012) ICTD 2012 - Proceedings of the Fifth International Conference ICTD 2012, Atlanta, Georgia, Mar 2012
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Journal Article, Academic Journal Users’ Perceptions of Impact of Public Access Computing in Colombia: Libraries, Telecenters and Cybercafés (2012) ITID - Information Technologies & International Development Volume 8 Issue 3
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Book, Chapter in Scholarly Book-New Who uses public access venues? (2012) Libraries, Telecenters, Cybercafés and Public Access to ICT: international comparisons page 11-23
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Conference Paper Cost and other barriers to public access computing in developing countries (2011) Proceedings of iConference 2011, Seattle, WA, Feb 2011
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Journal Article, Academic Journal Does public access computing really contribute to community development? Lessons from libraries, telecenters and cybercafés in Colombia (2011) Electronic Journal of Information Systems in Developing Countries EJISDC Volume 49
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Journal Article, Academic Journal Exploring E-Learning Development: Studies of ICT Access & Educational Usage in Latin America (2011) Information Development Volume 27 Issue 4 page 280-289
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Conference Paper Gender and Public Access Computing: an international perspective (2011) Proceedings of HICSS-44, Hawaii, Jan 2011
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Conference Extended Abstract Impact of Public Access Computing in Colombia (2011) Internet Research 10, Seattle, WA, Oct 2011
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Conference Paper Is public access computing really contributing to development? Lessons from libraries, telecenters and cybercafés in Colombia (2011) IFIP WG 9.4 Conference, Kathmandu, Nepal, May 2011
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Conference Abstract Lending a Visible Hand: An analysis of “infomediary” behavior in Colombian public access computing venues (2011) International Association of Media and Communication Research IAMCR, Istanbul, Turkey, June 2011
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Conference Paper More Information: How rapid, easy, access and new media contribute to public access to ICT (2011) CIRN Conference 2011, Prato, Italy, Nov 2011
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Journal Article, Academic Journal The Negligible Role of Fees as a Barrier to Public Access Computing in Developing Countries (2011) Electronic Journal of Information Systems in Developing Countries EJISDC Volume 46
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Journal Article, Academic Journal Users of ICT at Public Access Centers: Age, education, gender and income differences in users of public access to ICT in 25 developing countries (2011) International Journal of Information and Communication Technologies for Human Development (IJICTHD) Volume 3 Issue 1
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Journal Article, Academic Journal Acceso público a Internet y cambio social: la experiencia en El Carmen de Bolívar, entre el silenciamiento y la esperanza (2010) Revista CS Volume 6 page 221-253
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Conference Paper Community Engagement and Infomediaries: challenges facing libraries, telecentres and cybercafés in developing countries (2010) Proceedings of iConference 2010
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Book, Chapter in Scholarly Book-New Conceptualizing Contextual Measurements for Digital Divide/s: Using an Integrative Narrative (2010) Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society
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Book, Chapter in Non-Scholarly Book-New Evaluating ICT: A New Dress for Old Questions (2010) Shaping International Evaluation page 239-264
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Conference Paper ICT Evaluation: are we asking the right questions? (2010) Proceedings of IDIA Conference 2010, Cape Town, South Africa, Nov 2010
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Conference Paper Information Needs in Developing Countries: How Are They Being Served by Public Access Venues? (2010) Proceedings of AMCIS 2010
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Conference Paper Information and Communication Technologies in the Cybercafés of Post-Soviet Space: A Study of Public Access Computing in Georgia, Kazakhstan, Kyrgyzstan, Moldova, and Mongolia. (2010) Proceedings of ICSIT 2010
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Conference Paper Inviting Success: Lessons from Public Access Computing Experiences around the World (2010) Proceedings of iConference 2010
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Journal Article, Academic Journal New challenges for libraries in the information age: A comparative study of ICT in public libraries in 25 countries (2010) Information Development Volume 26 Issue 2
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Methods toolkit Public Access Computing Ecosystem Data Collection Instruments (2010)
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Conference Paper Public Access ICT: A South-South comparative analysis of libraries, telecentres and cybercafés in South Africa and Brazil (2010) Proceedings of AMCIS 2010
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Conference Paper Public Access to Internet and Social Change: an experience in Carmen de Bolivar, Colombia (2010) Proceedings of CIRN Conference 2010
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Journal Article, Academic Journal Public Access to the Internet and Social Change: An experience in Colombia, between silence and hope (2010) Journal of Community Informatics Volume 6 Issue 3
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Journal Article, Academic Journal Structure and Flexibility in Global Research Design (2010) Performance Measurement and Metrics Volume 11 Issue 3 page 231-258
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Journal Article, Academic Journal Success Factors in Public Access Computing for Development (2010) International Journal of Information and Communication Technologies for Human Development (IJICTHD) Volume 3 Issue 2
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Journal Article, Academic Journal The “Cool Factor” of Public Access to ICT: Users’ perceptions of trust in libraries, telecentres and cybercafés in developing countries (2010) Information Technology & People Volume 23 Issue 3 page 247-264
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Conference Proceedings Vision and Reality in Community Informatics: Conference Proceedings of CIRN DIAC Conference (2010) ISBN/ISSN: 978-0-9581058-8-0
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Conference Paper An Assessment of venues providing public Access to ICT: A tale of 25 countries (2009) 42nd Annual Hawaii International Conference on System Sciences
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Conference Paper Free access to computers and the Internet at public libraries: International reflections on outcomes and methods (2009) Annual Meeting of the American Society for Information Science & Technology
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Conference Paper ICTD evaluation 20/20: Voices from around the world (2009) IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD)
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Journal Article, Academic Journal Libraries, Telecentres & Cybercafes: an international study of public access information venues: Performance Measurement and Metrics (2009) Performance Measurement and Metrics Volume 10 Issue 1 page 33-48 ISBN/ISSN: 1467-8047
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Research Report Measuring Global Public Access to ICT: Landscape Summary Reports from 25 Countries Around the World (2009)
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Conference Paper New challenges for libraries in the information age: A comparative study of ICT in public libraries in 25 countries (2009) Proceedings of CIRN Conference 2009
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Conference Paper Who uses ICT at Public Access Centers? (2009) Proceedings of ICIS 2009
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Journal Article, Academic Journal ¿Comunicación para el desarrollo o para el entretenimiento? (2009) Anuario Electrónico de Estudios en Comunicación Social "Disertaciones" Volume 2 Issue 1 ISBN/ISSN: 1856-9536
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Conference Paper Information needs and watering holes: public access to information and ICT in 25 countries (2008) 5th Prato Community Informatics & Development Informatics Conference 2008: ICTs for Social Inclusion: What is the Reality?
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Conference Paper Libraries, Telecentres and Cybercafes: a study of public access venues around the world. (2008) Proceedings of IFLA 2008
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Conference Paper The Quest for Intangibles (2008) Proceedings of 5th Community Informatics CIRN & Development Informatics IDIA Conference 2008: ICTs for Social Inclusion: What is the Reality?
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Monograph Facing the Screen: a visual journey of ICT in Latin America and the Caribbean (2003)
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Book, Chapter in Scholarly Book-New Magic Roots: Children explore participatory video (2003) Participatory Video: Images that transform and empower page 215-231
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Magazine/Trade Publication Community Telecentres for Development: lessons from community telecentres in Latin America and the Caribbean (2002)
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Journal Article, Academic Journal Comparing approaches: Telecentre evaluation experiences in Asia and Latin America (2002) International Information & Library Review Volume 34 Issue 1 page 22 ISBN/ISSN: 1057-2317
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Magazine/Trade Publication Letter to Aunt Ofelia: Seven Proposals for Human Development Using New Information and Communication Technologies (2002)
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Journal Article, Academic Journal Letter to Aunt Ofelia: seven proposals for human development using new information and communication technloogies (2002) Regional Development Dialogue Volume 23 Issue 2 page 1-11
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Magazine/Trade Publication The Internet... Why? and what for? (2001)
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Workshop Report Recapitulemos: Lecciones y avances del programa PAN Americas (2000)
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Book, Chapter in Scholarly Book-New Facilitating Participatory Action Research: Looking into the Future (1999) The Art of Facilitating Participation
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Book, Chapter in Non-Scholarly Book-New Telecentre Evaluation and Research: a global perspective (1999) Telecentre Evaluation: a global perspective
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Workshop Report Telecentre Evaluation: A Global Perspective (1999)
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Book, Chapter in Scholarly Book-New Information society and civil society: NGOs and computer-mediated communication in Latin America (1997) An Ethical Global Information Society: Culture and Democracy Revisited page 186-196
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Technical Report Raíces Mágicas: Lecciones del Video como Pretexto Educativo (1997)
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Conference Paper The Emergence of a New Paradigm in Development Communication (1997) Proceedings of International Seminar "Culture, Communication and Power"
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Journal Article, Public or Trade Journal Magic Roots: Participatory video with Children (1996) Zebra News Volume 29
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International Workshop Proceedings Proceedings of the International Meeting “Communication Processes and Social Transformation”. (1996)
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Journal Article, Professional Journal Privados por la Televisión… Estatal (1993) Cien Dias Volume 6 Issue 2
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Book, Non-Scholarly-New Puntadas para un Sueño: el movimiento de video en Colombia y América Latina (1993)
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Technical Report Culture et communication à la base (1992)
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Journal Article, Public or Trade Journal La TV en Colombia: Propiedad y Financiamiento (1992) VideoRed Latinoamericana Volume 15
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Journal Article, Public or Trade Journal El video: Una producción hecha a la medida (1991) Documentos FUMEC ALC Volume 4
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Journal Article, Academic Journal Nord Sud: the image of the dam (1991) Canadian Journal of Communication Volume 16 Issue 1
Presentations
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"Public Access Computing: Challenges and Opportunities" (2013)
Presented at: Telecommunications and Information Policy Institute at the University of Texas at Austin
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"A Million Friends: Social implications of information and communication technologies for development" (2012)
Presented at: University of Washington, LACS
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"Access... and some more. Public Access Computing in Colombia" (2012)
Presented at: National Library, Ministry of Culture
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"Fearless Cards: basic training materials for underserved communities" (2012)
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"Perceptions of Connectedness: public access computing and social inclusion in Colombia" (2012)
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"Social Network Analysis of Public Access Computing: relationships as a critical benefit of libraries, telecenters and cybercafés in developing countries" (2012)
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"Technology and Social Change:What difference do information technologies make in developing countries?" (2012)
Presented at: UW International Programs
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"The Changing Field of ICTD: 2000-2010" (2012)
Presented at: CSE
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"The Changing Field of ICTD: Content analysis of research published in selected journals and conferences, 2000-2010" (2012)
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"Acceso Público a TICs en Colombia: Bibliotecas, Telecentros y Cibercafés" (2011)
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"Cost and other barriers to public access computing in developing countries" (2011)
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"Gender and Public Access Computing: an international perspective" (2011)
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"Impact of Public Access Computing in Colombia" (2011)
Presented at: Association of Internet Researchers (AOIR)
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"Moneyball: a fishbowl conversation" (2011)
Presented at: ISC public event
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"Public Access Computing and Development" (2011)
Presented at: Computer Science & Engineering, UW
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"Public Access Computing for Development: a study of 25 developing countries, with an in-depth study in Colombia" (2011)
Presented at: iSchool, University of Washington
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"Public Access Computing in Colombia" (2011)
Presented at: Information School, University of Washington
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"Technology and Social Change: What difference do information and communication technologies make in developing countries?" (2011)
Presented at: University of Washington International Programs
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"Community Engagement and Infomediaries: challenges facing libraries, telecentres and cybercafés in developing countries" (2010)
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"Computers in Libraries and other Public Places: What difference do they make in developing countries?" (2010)
Presented at: Evergreen College
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"Evaluación de Impactos: Cómo medir aspectos intangibles de la contribución de las TIC al desarrollo" (2010)
Presented at: Pontificia Universidad Católica de Perú
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"ICT Evaluation: are we asking the right questions?" (2010)
Presented at: International Development Informatics Association conference
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"Information Needs in Developing Countries: How Are They Being Served by Public Access Venues?" (2010)
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"Inviting Success: Lessons from Public Access Computing Experiences around the World" (2010)
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"Keynote: What questions do we try to answer in Community Informatics?" (2010)
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"Public Access Computing in Colombia" (2010)
Presented at: University of Washington
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"Public Access Computing in Colombia" (2010)
Presented at: Information School, University of Washington
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"Public Access Computing in Latin America: taking stock of an international study" (2010)
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"Public Access ICT: A South-South comparative analysis of libraries, telecentres and cybercafés in South Africa and Brazil" (2010)
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"Public Access to Internet and Social Change: an experience in Carmen de Bolivar, Colombia" (2010)
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"An Assessment of Venues Providing Public Access to ICT: A Tale of 25 Countries" (2009)
Presented at: IEEE
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"Healthy Library Ecosystems Around the World: Strengthening libraries for digital inclusion" (2009)
Presented at: iSchool, University of Washington
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"New challenges for libraries in the information age: A comparative study of ICT in public libraries in 25 countries" (2009)
Presented at: Centre for Community Networking Research (CCNR)
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"Who uses ICT at Public Access Centers? Age, education, gender and income differences in users of public access to ICT in 25 developing countries" (2009)
Presented at: GlobDev SIG
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"Information needs and watering holes: public access to information and ICT in 25 countries" (2008)
Presented at: CCRN - Centre for Community Networking Research
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"Landscape Study: Understanding Public Access to ICT in 25 Countries" (2008)
Presented at: Bill & Melinda Gates Foundation
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"Libraries, Telecentres and Cybercafes: a study of public access venues around the world" (2008)
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"The Quest for Intangibles" (2008)
Presented at: CCNR - Centre for Community Networking Research
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"Siete Propuestas para un Desarrollo Equitativo con el uso de Tecnologías de Información y Comunicación" (2002)
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"Reflexiones sobre el uso de las TIC para el desarrollo en América Latina y el Caribe" (2001)
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"Después de la Luna de Miel: Una mirada crítica a la evaluación de Telecentros" (1999)
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"Enchanted by telecentres: can they contribute to sustainable development in Latin America? " (1999)
Presented at: University of Maryland, College Park
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"Computer-Mediated communication in Non-Governmental Organizations in Latin America" (1997)
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"Electronic Agora or Disneyland Democracy? A study of CMC use among NGOs in Colombia" (1997)
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"Information society and civil society: Non-governmental organizations and computer-mediated communication in Latin America" (1997)
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"Is There a Place For Civil Society In The Information Society?" (1997)
Presented at: International Communications Association
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"The emergence of a new paradigm in development communication" (1997)
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"Nuevas Tecnologías de Comunicación y Democracia" (1993)